My Customer Cloud Pricing, Features, Reviews & Comparison of Alternatives

My Customer Cloud Reviews

My Customer Cloud

An anything-to-anything chat platform

This Application No Longer Exists

My Customer Cloud is no longer available for purchase. Archived information about My Customer Cloud is available below.

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Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Devices Supported
Linux, Mac, Windows, Web-based, Windows Phone
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Chinese (Simplified), Czech, English, French, German, Russian, Spanish
Support Options
Forum, Online Support

My Customer Cloud Pricing

Pricing model: Open Source, Subscription

Free Trial: Available (No Credit Card required)

We offer simple, transparent pay-per-use pricing. You pay for only what you use with no restrictions on features, staff, or customers; we don't make you pay more to "unlock" features. Chats are $0.20 per chat. With our optional SMS add-on, text messages are $0.03 per inbound or outbound message with a $2.00 charge per month per phone number.

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Key Features of My Customer Cloud

  • Unifies website chat, IM networks, SMS, and Twitter
  • Customizable white-label website chat widgets
  • Mobile website chat widgets & SMS chat
  • Flexible staffing on any computer, tablet, or smart phone
  • Cover multiple communication channels simultaneously
  • Chat is secured via SSL encryption
  • Unlimited internal chats between operators
  • Real-time chat monitoring
  • Downloadable chat transcripts, statistics, & reports
  • Widgets in English, German, Czech, French, Chinese, Spanish

Benefits

We unify live chat for your website with instant messaging, text messaging, and social networking into a single software solution so that you can reach your customers where they are, not just through your website. Plus we offer an API that allows you to fully customize our solution to your needs or even build your own customer chat applications.