MyTalk Pricing, Features, Reviews & Comparison of Alternatives

MyTalk

Online community builder for businesses, schools & sports

5.0/5 (3 reviews)

MyTalk overview

MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, answer FAQs, build a community, provide support, optimize their SEO, gather feedback, and more. Companies can build a branded online community, linked to their website and social media accounts, with the aim of enhancing the overall customer experience and lowering support costs by encouraging self service.

Businesses can build online communities for their customers with MyTalk and customize the site with their own logo, colors, and layout, in order to provide a self-service portal for support issues, questions, or engagement between customers. Businesses can choose the type of community they wish to build with MyTalk, whether it be in the format of a support centre, classic forum, or social network. The support centre option allows users to browse articles and discussion posts by category, and create their own topics for discussion. Users can access discussions for FAQs and common topics in a classic message board format, or communities can be built around a social media format, with news feeds, profiles pages, popular posts, ‘like’ buttons, and instant messaging.

MyTalk allows businesses to create categories in order to group discussions by topic, and all discussion boards are moderated with automatic anti-spam measures and the ability to block specific users. Support centres and communities built within MyTalk can be linked to company websites and social media pages in order to direct traffic to the website and improve SEO.

MyTalk can also be utilized by school groups, sports teams, and other types of non-profit communities to organize events, enhance communication between members, aid collaboration, and share important documents or information. Each member can create their own personalized profile within the portal and a full history of posts, activities, likes, shares, and more can be viewed on their profile page.
mytalk.io

Pricing

Starting from
$24/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Russian
MyTalk screenshot: MyTalk can be setup like a social network with a news feed, commenting, likes, posting, and moreHow to create own forum for 5 minutes? Step by step guide!MyTalk screenshot: Browse posts and use the search bar to find posts on specific topicsMyTalk screenshot: Allow customers to access discussions on common topics and FAQsMyTalk screenshot: Categories can be created to group related posts and discussionsMyTalk screenshot: Businesses can customize the color scheme and layout of their online community

MyTalk reviews

Excellent
3

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.3
  5.0
  5.0
Donna Maris

The platform provides a great user experience, easy to use.

Used daily for less than 6 months
Reviewed 2018-08-13
Review Source: Capterra

We are very happy with the platform. The Mytalk team is very helpful and professional. Their appealing approach and friendly manner made us feel encouraged and confident from the very start.

Pros
Mytalk became the answer to our problems. We have been using a number of leading platforms, which have a set of nice features but were lacking personalisation. The support from Mytalk dedicated team was excellent. They were always prompt with technical resolutions. Before using Mytalk, we had a number of problems connecting and engaging with our followers and members. Moreover, we used to have a number of various software for different admin system. It was very time-consuming. With Mytalk, we finally have a global online community that allows us to understand our users, adjust our work to bring them more value. We were able to make our customers feel special and valued. As the platform is so easy to use, we can spend more time communicating with our online community.

Cons
We cannot really think of any cons of Mytalk.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Alona Demochko

Fantastic place to start a community

Used daily for less than 6 months
Reviewed 2018-09-12
Review Source: Capterra

Own community help us improve customer support and give us more organic traffic from SEO. Our customer now can provide us with valuable feedback about our product, new features and offer new ideas.

Pros
Mytalk helps improve communication and connectivity. The platform enables you to engage with people from around the world. It has a lot of useful features; however, they are very easy to use. Mytalk lets you create an online workplace where you can discuss projects and other work-related questions. It has definitely improved the productivity, motivation and team spirit in our organization.

Cons
We have been using the platform for some time now and have not seen any drawback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Sergii Sergiichuk

Great place to build an online community

Used daily for less than 6 months
Reviewed 2018-09-17
Review Source: Capterra

We would definitely recommend Mytalk.

Pros
Mytalk website looks incredible. It allows you to personalize a lot. It is very easy to use, so you do not need to have any manual or training. We use Mytalk in many ways. However, we mainly need it to build a strong online community for our employees, such as authors, editors, proofreaders and so on. Mytalk is a platform that we use to create a community to discuss our journals, magazines. We were able to increase our online visibility and improve our connections with the research community.

Cons
So far, we have not noticed any issues with the platform

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

MyTalk pricing

Starting from
$24/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Free plan: for 200 users, 10,000 page views per month, and 1GB of storage.

Personal plan: $24/month for 1,000 users, 50,000 page views per month, and 5GB of storage.

Enterprise plan: $99/month for 2,500 users, 100,000 page views per month, and 10GB of storage.

Enterprise+: $199/month for 5,000 users, 200,000 page views per month, and 20GB of storage.

Customizable pricing plans are also available. Contact MyTalk for more information.

MyTalk features

Automatic Notifications
Chat
Customizable Branding
Instant Messaging
Social Media Integration
Third Party Integration

API (178 other apps)
Activity Dashboard (88 other apps)
CRM Integration (76 other apps)
Contact History (72 other apps)
Email Integration (83 other apps)
Knowledge Base (110 other apps)
Monitoring (89 other apps)
Multi-Channel Communication (83 other apps)
Prioritizing (62 other apps)
Real Time Monitoring (64 other apps)
Reporting & Statistics (103 other apps)
Surveys & Feedback (77 other apps)
Ticket Management (74 other apps)
Workflow Management (72 other apps)

Additional information for MyTalk

Key features of MyTalk

  • Community management
  • Membership management
  • Member directory
  • Content moderation
  • Social media management
  • Discussions / forums
  • Activity tracking
  • Automatic notifications
  • Customizable branding
  • Customizable templates
  • Discussion board
  • Employee portal
  • Help desk
  • Instant messaging
  • Message board
  • Online forums
  • Permission management
  • Real time notifications
  • Registration management
  • Search functionality
  • Social media integration
  • Third party integration
  • Website integration
  • Survey management
  • Chat
  • Event scheduling
  • WYSIWYG editor
  • Employee communities
  • Categorization
  • Personalized profiles
  • Access control
  • Anti spam
  • Preview functionality
  • Collaboration tools
  • Self service portal
  • Customer support tracking
View All Features

Benefits

Customize the design and layout of the online community with tools for editing the color scheme, adding the company logo, customizing the forum name, and more.

Allow customers to help themselves and answer their own support questions with the self service online forum. Customers have instant access to the answers to commonly asked questions, and can post their own questions if the topic hasn’t already been covered.

Enhance SEO by linking the MyTalk community to an existing business website, and route traffic between the two pages.

Create custom categories to group together discussions relating to the same subject. Categories can be added, updated, edited, or deleted at any time, and the changes reflect on the web page in real time.

Manage security with anti-spam measures, custom permissions for users, and the ability to block individual users. Businesses can also assign an unlimited number of moderators to manage and delete posts.