This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Naverisk Logo

Naverisk

Remote monitoring & management for managed service providers

learn more

Naverisk Features

Features Summary

Functionality

4.5

/5

50

Total features

107

14 categories

Naverisk features

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Asset Lifecycle Management

Common features of Remote Work software

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assignment Management
Calendar Management

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

50

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

107

Unique features

  • Network Resource Management

  • Billing & Invoicing

  • Automatic Patch Deployment

  • Event Logs

Functionality

4.6

/5

9.9K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

42

Features in Common

15

Unique features

  • Remote Printing

  • Prioritization

  • Session Transfer

  • File Transfer

Functionality

4.3

/5

2.7K

Price starts from

19

/user

Per month

visit website

Total Features

178

Features in Common

47

Unique features

  • Email Distribution

  • Customer Complaint Tracking

  • Community Management

  • Capacity Management

Common Naverisk comparisons

Naverisk logo
Kaseya VSA logo
NaveriskvsKaseya VSA

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Naverisk is the best RMM software there is on the market

Reviewed 15 days ago

Very good!. I have seen and used a lot of RMM products but this is BY FAR the best one.

Pros

The complete overview of the Customers Networks/Devices in one screen. Integration of remote control software. Single click on device to access computer remotely. Choose which remote control software to be used. Windows and 3th party Patching

Cons

Bugs are solved in next releases so you have to wait for a few month.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

The use of Naverisk

Reviewed 24 days ago

We are now in control of the patch management from our customer computers en servers

Pros

The patchmanagement was the main goal for our company

Cons

The helpdesk tool looks a little bit complex

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Expert Level monitoring with an Intuitive GUI

Reviewed a month ago
Pros

The ease of use, as well as being informative.

Cons

Nothing, for what we use the software for, it works fantastically

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Having tried a few other RMMs over the years, we are now in our 5th year as a very happy customer

Reviewed 4 years ago

We are able to manage a lot more customers' systems with a small team than we could before.

Pros

Naverisk has always felt like a tool designed by MSPs for MSPs, which is how it originated. It serves our needs very well in managing 800+ devices and the support guys are always very responsive and resolve issues quickly (very few of them to be honest, just the occasional bug found in a new release, which they acknowledge and deal with well). We run Naverisk on our own servers rather than the hosted...

Cons

The remote control features have always felt a bit clunky with a heavy reliance on Java to open VNC or RDP channels. This has been improved quite a bit lately with the introduction of Splashtop but I still feel it could see a bit more polish for a seamless experience

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing RMM and Service Desk platform. Helps us to manage thousands of customers with ease.

Reviewed 4 years ago

Naverisk gives us more control, flexibility and functionality for the adequate price.

Pros

Easy to use RMM platform gives us flexibility and control over the customer issues and requests. Ability to remote in to a system using different methods provides robust redundancy and hope for the great outcome. Monitoring system at it best monitors every aspect of a computer or a sever hardware and software 24/7 providing efficient alerting and allowing us to present our self as a proactive team....

Cons

Support responsiveness and ticketing system could be better, but looking back for a year and a half I can see how quickly Naverisk is developing and I'm sure they would gather all the feedback and fix those issue. Also the site itself could have a better and more modern design, but it isn't that important for day to day use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Great RMM / PSA and Soon to Be Backup Solution

Reviewed a year ago

It had a bit of a learning curve to it, but their on boarding program with professional technicians was bar none the best value I've had with a company in this space. The forum provides fast updates and improvements, and the owners seem to actually care about the success of my business.

Pros

Naverisk provides a single pane of glass from me to run my operation from. They provide access to all the important tools, scripting, logs, and more that I need to keep an eye on my customer's environments. Coupled with outstanding support, a great customer forum, and constant improvements. It's the little engine that could.

Cons

Like anything in a Post Catalina Mac Support world, the integrations for Mac could be better, but I haven't found anyone doing it better these days.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy and Flexible

Reviewed 3 years ago

I've been using Naverisk since 2010, from the very first versions. It's was an amazing improve along those years and I am very confident to say that Naverisk hear what their customers have to say and align their development with the customers needs.

Pros

Extremely easy; Flexible and customizable; It fits to MSP and IT Departmanet Full set of features that makes Naverisk an all-in-one plataform. BI interface, that is a great advantage from other tools that I tested.

Cons

- Support is not in Portuguese :( (my native language) - you must know what you're doing in the platform. it doesn't have any crystal ball inside (at least the current version)

Vendor response

We really appreciate the positive feedback Marcel, and thanks for taking the time to post this review. As one of our early adopters, it's always great to hear how we could make Naverisk even better. We'll have to submit your crystal ball feature as a request to our product team!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Amazing tech support. Those guys are quick and very knowledgeable.

Reviewed 4 years ago

We use this software everyday to manage and maintain our clients end devices as well as for ticketing.

Pros

The Tech support is amazing. No matter who picks up your ticket they can answer your question almost immediately. The platform is for the most part easy to use. It does almost everything we could need as an MSP and even some things we never thought of. The price is almost unbeatable. We are a startup and looked at Labtech and Kaseya and they wouldn't even talk with me until I had a specific number of clients for commit.

Cons

My biggest con would be that there is no built in 3rd party patching. There is a work around but you have to purchase a separate product then run scripts to integrate it into Naverisk. This is something that should be a firm integrated piece of the platform. My other con is that the PSA is very generic and doesn't really do much. It seems they added a few labels (sales queue, PR) and named it a PSA. We don't use it at all, we use a third party. My last CON is the built in SNMP capabilities are worthless. It would be nice if Naverisk could be our entire platform but again we had to go outside to a 3rd party in order to get the type of SNMP monitoring that we need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Naverisk RMM

Reviewed 3 years ago
Pros

Naverisk is a comprehensive RMM solution with a rich feature set which continues to improve. Naverisk support is very good and the ability to deal with real people makes a refreshing change. Our engineers like the fact that it is easy to use and with the ticketing system and excellent remote access capabilities, it has become our primary tool for supporting our clients.

Cons

The dashboard can be a bit busy and it takes time to get it properly configured, but it is worth the effort.

Vendor response

Hi Allan. First off, thanks for taking the time to post this review. It's great to hear that our support team are proving very helpful, as this is something we pride ourselves on. Feedback from our users is essential to making Naverisk a better tool for MSPs and IT Pros. We're always keen to discuss how we could further refine the dashboard, so make sure to raise it on the Naverisk forum.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great all-in-one product

Reviewed 7 months ago
Pros

Easy to use, was deployed in place of another product in less than a week and was in continuous use since

Cons

additional integrations with quickbooks desktop, for instance

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great RMM for MSPs

Reviewed 4 years ago

Easy Remote Monitoring and Management with fantastic backend support and greta Value for money.

Pros

The support & features, value for money. As a MSP you need the backup at the backend for the service that you provide for your customers and Naverisk is doing this. We have worked with several RMM platforms before and, given that there is a learning curve with every single one, Naverisk just stood out in terms of support, features, functionality and value. They always come back with a quality answer. Always got an answer within a very short timeframe and it alwasy was a workable solution. Top notch.

Cons

The interface could be prettier (e.g. tiered, drawers) = more modern. There were some quirks with the remote access software but an update fixed it and it works fine.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The BEST support in the Industry!

Reviewed 5 months ago

The issues alerts/tracking has been very helpful, as well as the extra centralized information and control. It gives me great tools to quickly resolve many issues behind the scenes while users are uninterrupted.

Pros

Great product, but even GREATER support. In my nearly 30 years of business, they continue to provide the BEST support I have ever had in the industry. Hands down.

Cons

Hard to answer as the product continues to grow. The few frustrations, like incorrect antivirus/security alerts, are usually due to limitations beyond their control.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Product is extremely easy to use. Dashboard is not overly complicated like other products we tested

Reviewed 4 years ago

This allows me to better sleep each night. I'm notified if a service or server has gone down or requires any attention. Also provides instant information on any server or desktop.

Pros

Easy interface. Constant alerts. Practical pricing. Friendly and knowledgeable support. Very simple and easy to learn and configure each client with their own parameters. Can also allow client access to their own agents.

Cons

Waiting for a central method to save client network details and a simple method to a centralize passwords and stay secure. Hopefully they'll add this to the product soon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

This is the most complete RMM I have used right out of the box. Comes with all features enabled!

Reviewed 4 years ago

Daily alerts and monitoring of our customers facilities as well as a central ticket system.

Pros

Comes with all features enabled with a clear and simple interface! Multi tenant console for MSP is a great feature to enable sub resellers and customers. Great to see Naverisk has stayed focused on the core offering!

Cons

SNMP Support is sadly lacking across many versions and this would complete the monitoring ability of this product! Essential to get this fixed ASAP as this has never worked satisfactorily!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Naverisk Review

Reviewed a year ago

While there were bumps in the road and the software was not always the best or without issues, they have always been worked out and [SENSITIVE CONTENT HIDDEN] team has been great working through everything.

Pros

Working with the Naverisk development team through the years to help them get to where they are at. Having them build in many of the features we asked for over the years was very helpful.

Cons

Project Management and Cloud Spaces modules, both are rather useless to us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Naverisk Review

Reviewed 24 days ago
Pros

Naverisk offers many features so as to ease up different tasks, however Remote control, Scripting, Network Monitoring, Schedulers, Dashboard and Asset Management are incomparable.

Cons

Naverisk is a very powerful tool which provides a complete infrastructure solution in a very efficient way so yes there is a room for improvement for everything but I can't see any cons in the Naverisk service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Excellent product, we use it daily and moved from Solar Winds very happy

Reviewed 4 years ago
Pros

Single browser, everything in one dashboard. patch management, all the device info is easy to access, live chat, smnp, history, alerts, it really is a one stop show

Cons

Look and style, it would be nice to see it modernised. this is me being particularly picky. I'd also like to see some improvements in SMNP, it would be better if there was a bigger pool of common devices, such as HP ProCurve switches, routers etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Briliant Product

Reviewed 10 days ago

Naverisk has made life supporting multiple customers so easy with the customers section keeping pcs seperate from each other eliminating any accidental connections. Deploying naverisk is easy too.

Pros

The device and scheduling tabs are so handy in regards connecting into devices and having tasks and scripts ran at certain times.

Cons

The UI is a little clunky and views could be improved for device monitoring.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome

Reviewed 4 years ago

The ability to manage all our clients machines and monitor usage centrally.

Pros

The constant updates and bolt on's of new modules that allow for more and more control of systems monitored. The support of the software is top notch, their team is amazing.

Cons

The granularity of reporting could be improved a bit, without the need of having someone on my end to do database pulls.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Value for the money. Personalized Customer Service.

Reviewed 4 years ago

Automating management of distributed client devices.

Pros

It's the balance between the number of features vs ease of use. Not bloated like some of the competition. Speed of Agent Deployment, Remote Control and Accepts the wide variety of general scripts.

Cons

User Interface could be better. Some of the built-in reports are not adequate for our compliance needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing Product

Reviewed 4 years ago

This software has helped me to retain and build my customer base. Complete visibility of what is happening at each customer.

Pros

Ease of Use, Value for Money, Support Personal, Functionality, Complete RMM, Patch Management. Completely White Labelable

Cons

Needs a Mobile APP. Lack of communication when purchased by ECI software. Hopefully, now REP have it back

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Naverisk Management Software

Reviewed 25 days ago

It benefits our whole company to manage and look after our customers with great ease.

Pros

The ablility to manage multiple companies is quick and easy with Naverisk it makes it an essential bit of kit for IT Support.

Cons

There is so much to learn with this software so I havent got round to any cons yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great product - great potential if you take advantage of it

Reviewed 4 years ago
Pros

great reporting once you get the hang of what its reporting. Awesome command line tool, great script packs.

Cons

doesn't update agents well, and no resolution to resolve this issue when new versions are created. Missing the ability to limit alerting on ticket types.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Naverisk is our go to product for device management, support is superior compared to other vendors

Reviewed 4 years ago
Pros

Devices Management, reporting, remote management. Ease of use and implementation was pretty simple.

Cons

Would be good to have a mobile application so I can complete time entries from my phone , ipad etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Naverisk

Reviewed 2 months ago

remote management - increased revenue

Pros

Product is easy to use and Teh Support is awesome.

Cons

I dont know what features are missing as we use the system as best we can.