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NeuQs Free Helpdesk vs AnyDesk Comparison

Overview

NeuQs Free Help Desk ensures delivery of professional levels of service through management and feedback. Based on .Net...

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
Free
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
8.49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

350

170

26

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Not enoughreviews yet

Pros

And a very good and reliable program, rarely hangs or closes, its voice communication system is very good, it is one of the best free tools for someone to support.
Furthermore, once connected successfully the connection is very stable with clear video quality.
An excellent alternative to TeamViewer and others and the best of all has a free version.

Cons

Not enoughreviews yet

Cons

Anydesk can be a problem when the internet connection is weak. Security of files is not guranteed at all.
I honestly have had absolutely zero problems using this software. It seems to be missing some features other remote control softwares have but I don't need those anyways.
Ve noticed that when I'm controlling someone's screen, the response time can lag a little. Ll click something, and it won't respond until a couple seconds later.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features5
  • API
  • Access Control
  • Alerts / Escalation
  • Audit Trail
  • Auditing
  • Categorization
  • Contact Database
  • Contact Management
  • Contract Management
  • Customizable Branding
  • File Transfer
  • Knowledge Base Management
  • Print Management
  • Receiving
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Self Service Portal
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Whiteboard
  • Total features18
  • API
  • Access Control
  • Alerts / Escalation
  • Audit Trail
  • Auditing
  • Categorization
  • Contact Database
  • Contact Management
  • Contract Management
  • Customizable Branding
  • File Transfer
  • Knowledge Base Management
  • Print Management
  • Receiving
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Self Service Portal
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Whiteboard

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NeuQs Free Helpdesk vs. AnyDesk

See how NeuQs Free Helpdesk and AnyDesk stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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