NeuQs Free Helpdesk Features

NeuQs Free Helpdesk

Web-based help desk and support application

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Competitor Feature Comparison

API
Access Controls/Permissions
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Assignment Management
Audit Management
Audit Trail
Automated Routing
Call Center Management
Case Management
Cataloging/Categorization
Categorization/Grouping
Collaboration Tools
Communication Management
Contact Database
Content Management
Customer Complaint Tracking
Customer Database
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Decision Support
Discussions / Forums
Email Management
Email Templates
Feedback Management
Forms Management
Full Text Search
IT Asset Management
Issue Auditing
Issue Tracking
Knowledge Base Management
Live Chat
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Negative Feedback Management
Online Forums
Performance Metrics
Project Management
Project Time Tracking
Purchasing & Receiving
Queue Management
Real Time Notifications
Real-Time Chat
Recurring Issues
Remote Access/Control
Reporting/Analytics
Role-Based Permissions
Routing
Rules-Based Workflow
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Social Media Monitoring
Support Ticket Management
Support Ticket Tracking
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Text Editing
Third Party Integrations
Widgets
Workflow Configuration
Workflow Management
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API
Access Controls/Permissions
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Assignment Management
Audit Management
Audit Trail
Automated Routing
Call Center Management
Case Management
Cataloging/Categorization
Categorization/Grouping
Collaboration Tools
Communication Management
Contact Database
Content Management
Customer Complaint Tracking
Customer Database
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Decision Support
Discussions / Forums
Email Management
Email Templates
Feedback Management
Forms Management
Full Text Search
IT Asset Management
Issue Auditing
Issue Tracking
Knowledge Base Management
Live Chat
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Negative Feedback Management
Online Forums
Performance Metrics
Project Management
Project Time Tracking
Purchasing & Receiving
Queue Management
Real Time Notifications
Real-Time Chat
Recurring Issues
Remote Access/Control
Reporting/Analytics
Role-Based Permissions
Routing
Rules-Based Workflow
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Social Media Monitoring
Support Ticket Management
Support Ticket Tracking
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Text Editing
Third Party Integrations
Widgets
Workflow Configuration
Workflow Management
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API
Access Controls/Permissions
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Assignment Management
Audit Management
Audit Trail
Automated Routing
Call Center Management
Case Management
Cataloging/Categorization
Categorization/Grouping
Collaboration Tools
Communication Management
Contact Database
Content Management
Customer Complaint Tracking
Customer Database
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Decision Support
Discussions / Forums
Email Management
Email Templates
Feedback Management
Forms Management
Full Text Search
IT Asset Management
Issue Auditing
Issue Tracking
Knowledge Base Management
Live Chat
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Negative Feedback Management
Online Forums
Performance Metrics
Project Management
Project Time Tracking
Purchasing & Receiving
Queue Management
Real Time Notifications
Real-Time Chat
Recurring Issues
Remote Access/Control
Reporting/Analytics
Role-Based Permissions
Routing
Rules-Based Workflow
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Social Media Monitoring
Support Ticket Management
Support Ticket Tracking
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Text Editing
Third Party Integrations
Widgets
Workflow Configuration
Workflow Management
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