App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Nicereply Logo

Nicereply

4.8
(284)

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The effortless way to champion customer experience

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(10)

Nicereply Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


SurveyLegend logo

SurveyLegend

4.6
(751)

Mobile-friendly survey management platform

Features

Total

SurveyLegend logo
Nicereply logo

27

73

41

features in common

27

features in common

SurveyLegend logo

SurveyLegend user ratings

Functionality

4.5
(751)

Top features

  • Social Media Integration

    5.0

  • Real-Time Results

    5.0

  • Pulse Surveys

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$19/month

Value for money

SurveyLegend logo
4.3

0.4

Nicereply logo
4.7

What users say about SurveyLegend's value for money

It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Zendesk Suite logo

Zendesk Suite

4.4
(3.2K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
Nicereply logo

27

183

41

features in common

27

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.3
(3.2K)

Top features

  • Real Time Data

    5.0

  • Customer Complaint Tracking

    5.0

  • Tagging

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$49/month

Value for money

Zendesk Suite logo
4.1

0.6

Nicereply logo
4.7

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
SurveyMonkey logo

SurveyMonkey

4.6
(9.5K)

A market-leading survey platform.

Features

Total

SurveyMonkey logo
Nicereply logo

30

54

41

features in common

30

features in common

SurveyMonkey logo

SurveyMonkey user ratings

Functionality

4.5
(9.5K)

Top features

  • Online Polling

    5.0

  • API

    5.0

  • Sentiment Analysis

    4.8

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$25/month

Value for money

SurveyMonkey logo
4.4

0.3

Nicereply logo
4.7

What users say about SurveyMonkey's value for money

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Zonka Feedback logo

Zonka Feedback

4.8
(63)

Multi-channel survey & feedback platform

Features

Total

Zonka Feedback logo
Nicereply logo

34

80

41

features in common

34

features in common

Zonka Feedback logo

Zonka Feedback user ratings

Functionality

4.8
(63)

Top features

  • NPS Survey Structure

    5.0

  • Multi-Channel Data Collection

    5.0

  • URL Customization

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$29/month

Value for money

Zonka Feedback logo
4.9

0.2

Nicereply logo
4.7

What users say about Zonka Feedback's value for money

Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder.
The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.
Birdeye logo

Birdeye

4.7
(533)

#1 most trusted reputation and customer experience platform

Features

Total

Birdeye logo
Nicereply logo

37

139

41

features in common

37

features in common

Birdeye logo

Birdeye user ratings

Functionality

4.7
(533)

Top features

  • Message Personalization

    5.0

  • SMS Messaging

    5.0

  • Live Chat

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Value for money

Birdeye logo
4.5

0.2

Nicereply logo
4.7

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Typeform logo

Typeform

4.7
(627)

Make data collection an experience with custom forms

Features

Total

Typeform logo
Nicereply logo

20

56

41

features in common

20

features in common

Typeform logo

Typeform user ratings

Functionality

4.4
(627)

Top features

  • Multiple Question Types

    5.0

  • Live Results Sharing

    5.0

  • Email Distribution

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$29/month

Value for money

Typeform logo
4.2

0.5

Nicereply logo
4.7

What users say about Typeform's value for money

Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Alchemer logo

Alchemer

4.5
(297)

Capture feedback your way. Put it to work right away.

Features

Total

Alchemer logo
Nicereply logo

37

105

41

features in common

37

features in common

Alchemer logo

Alchemer user ratings

Functionality

4.1
(297)

Top features

  • Feedback Management

    5.0

  • Question Library

    5.0

  • Performance Management

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$49/month

Value for money

Alchemer logo
3.8

0.9

Nicereply logo
4.7

What users say about Alchemer's value for money

After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
Delighted logo

Delighted

4.9
(43)

Easiest to use customer and employee experience platform.

Features

Total

Delighted logo
Nicereply logo

35

64

41

features in common

35

features in common

Delighted logo

Delighted user ratings

Functionality

4.6
(43)

Top features

  • Reporting/Analytics

    5.0

  • Feedback Management

    5.0

  • Data Import/Export

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$224/month

Value for money

Delighted logo
4.7
Nicereply logo
4.7

What users say about Delighted's value for money

The team there was fantastic. We were a small company but they treated us like we were huge.
Delighted made it very easy for us to survey our users. I really liked the tight integration with Slack and the ability to integrate our data with Delighted data for improved reporting.
VirtlX 360° Success Management logo

VirtlX 360° Success Management

4.8
(11)

360° success management & employee engagement platform

Features

Total

VirtlX 360° Success Management logo
Nicereply logo

23

63

41

features in common

23

features in common

VirtlX 360° Success Management logo

VirtlX 360° Success Management user ratings

Functionality

4.7
(11)

Top features

  • Reporting/Analytics

    5.0

  • Survey/Poll Management

    5.0

  • Feedback Management

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Value for money

VirtlX 360° Success Management logo
4.8

0.1

Nicereply logo
4.7

What users say about VirtlX 360° Success Management's value for money

Extremely easy to use and we get fantastic data from it.
I would recommend this to everyone who wants to conduct any kind of survey.
Medallia Experience Cloud logo

Medallia Experience Cloud

4.5
(29)

The pioneer and market leader in Experience Management

Features

Total

Medallia Experience Cloud logo
Nicereply logo

30

60

41

features in common

30

features in common

Medallia Experience Cloud logo

Medallia Experience Cloud user ratings

Functionality

4.4
(29)

Top features

  • Reporting/Analytics

    5.0

  • Negative Feedback Management

    5.0

  • Surveys & Feedback

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Value for money

Medallia Experience Cloud logo
4.2

0.5

Nicereply logo
4.7

What users say about Medallia Experience Cloud's value for money

The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback.
We needed more than surveyware and medallia is by far the most robust experience feedback platform we looked at. Really deep and broad insights and a few great insights.
Trustpilot logo

Trustpilot

4.5
(824)

Customer review management platform for online businesses

Features

Total

Trustpilot logo
Nicereply logo

17

35

41

features in common

17

features in common

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(824)

Top features

  • Knowledge Management

    4.8

  • Review Monitoring

    4.7

  • API

    4.7

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$225/month

Value for money

Trustpilot logo
4.2

0.5

Nicereply logo
4.7

What users say about Trustpilot's value for money

Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

4.5
(79)

360-degree feedback solution for HR professionals

Features

Total

SurveyMonkey Enterprise logo
Nicereply logo

27

64

41

features in common

27

features in common

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise user ratings

Functionality

4.3
(79)

Top features

  • Performance Management

    5.0

  • Text Analysis

    5.0

  • Response Quotas

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Value for money

SurveyMonkey Enterprise logo
4.1

0.6

Nicereply logo
4.7

What users say about SurveyMonkey Enterprise's value for money

It is perfect for post-event feedback in the shopper marketing events world. Pricing is great and the collection of responses is easy to understand/view.
What I liked the most about using SurveyMonkey was the robust set of features that suited our feedback collection purposes quite comprehensively.
Swell logo

Swell

4.6
(326)

Cloud-based customer experience management platform

Features

Total

Swell logo
Nicereply logo

30

78

41

features in common

30

features in common

Swell logo

Swell user ratings

Functionality

4.5
(326)

Top features

  • Mass Texting

    5.0

  • Multi-Channel Communication

    5.0

  • MMS

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Value for money

Swell logo
4.5

0.2

Nicereply logo
4.7

What users say about Swell's value for money

It’s very helpful in getting reviews for people I know that have had excellent experiences with our installations. Simply asking or hoping doesn’t go very far.
Ease of use and immediate results. Customer support is very helpful and want you to succeed.
Startquestion logo

Startquestion

4.9
(167)

Online survey creator and feedback collection

Features

Total

Startquestion logo
Nicereply logo

36

92

41

features in common

36

features in common

Startquestion logo

Startquestion user ratings

Functionality

4.6
(167)

Top features

  • NPS Survey Structure

    5.0

  • Multi-Channel Distribution

    5.0

  • Surveys & Feedback

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$49/month

Value for money

Startquestion logo
4.7
Nicereply logo
4.7

What users say about Startquestion's value for money

A good, simple and useful tool. Great customer support and very high supplier flexibility.
As an active user, we are very satisfied with the functionality of the tool and its ease of use.
SurveySparrow logo

SurveySparrow

4.4
(61)

Conversational survey tool

Features

Total

SurveySparrow logo
Nicereply logo

24

52

41

features in common

24

features in common

SurveySparrow logo

SurveySparrow user ratings

Functionality

4.3
(61)

Top features

  • Text Analysis

    5.0

  • Survey/Poll Management

    5.0

  • Progress Tracking

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$99/month

Value for money

SurveySparrow logo
4.4

0.3

Nicereply logo
4.7

What users say about SurveySparrow's value for money

My clients and their clients love this software. The best resolution to typeform issues.
Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.
Listen360 logo

Listen360

4.8
(45)

Customer engagement software for feedback & online reviews

Features

Total

Listen360 logo
Nicereply logo

31

70

41

features in common

31

features in common

Listen360 logo

Listen360 user ratings

Functionality

4.7
(45)

Top features

  • Customer Experience Management

    5.0

  • Reporting/Analytics

    5.0

  • NPS Survey Structure

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Value for money

Listen360 logo
4.7
Nicereply logo
4.7

What users say about Listen360's value for money

Ease of use and setup are big pluses for me. The great reports and API access for analysis of customer insights and NPS scores are awesome.
This service is very valuable to our business. It gives us a chance to celebrate the WINS with our Team, and an opportunity to grow from areas that we can be doing better in the eyes of our members.
GetFeedback logo

GetFeedback

4.7
(49)

Send better surveys. Collect better feedback.

Features

Total

GetFeedback logo
Nicereply logo

39

81

41

features in common

39

features in common

GetFeedback logo

GetFeedback user ratings

Functionality

4.6
(49)

Top features

  • Customizable Forms

    5.0

  • Surveys & Feedback

    5.0

  • Feedback Management

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Value for money

GetFeedback logo
4.4

0.3

Nicereply logo
4.7

What users say about GetFeedback's value for money

I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.
Qualtrics CustomerXM logo

Qualtrics CustomerXM

4.7
(239)

Customer experience management (CXM) platform

Features

Total

Qualtrics CustomerXM logo
Nicereply logo

25

66

41

features in common

25

features in common

Qualtrics CustomerXM logo

Qualtrics CustomerXM user ratings

Functionality

4.6
(239)

Top features

  • Dashboard

    5.0

  • Multiple Output Formats

    5.0

  • Multi-Channel Data Collection

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Starting from

$1,500/year

Value for money

Qualtrics CustomerXM logo
4.5

0.2

Nicereply logo
4.7

What users say about Qualtrics CustomerXM's value for money

Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
Podium logo

Podium

4.3
(453)

Review management, reputation software, webchat, payments

Features

Total

Podium logo
Nicereply logo

24

75

41

features in common

24

features in common

Podium logo

Podium user ratings

Functionality

4.3
(453)

Top features

  • Real Time Notifications

    5.0

  • Live Chat

    5.0

  • Payment Processing

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Value for money

Podium logo
4.0

0.7

Nicereply logo
4.7

What users say about Podium's value for money

The phone app is AWFUL and glitches constantly. Hard to see/find who you are talking to, errors out or stops working, doesn't give alerts or gives too many alerts.
Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers.
Stella Connect logo

Stella Connect

4.8
(12)

Customer feedback, coaching, and QA for customer support.

Features

Total

Stella Connect logo
Nicereply logo

12

29

41

features in common

12

features in common

Stella Connect logo

Stella Connect user ratings

Functionality

4.8
(12)

Top features

  • Negative Feedback Management

    5.0

  • Employee Coaching Tools

    5.0

  • Survey/Poll Management

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0

Pricing

Value for money

Stella Connect logo
4.4

0.3

Nicereply logo
4.7

What users say about Stella Connect's value for money

Stella's reward setup also allows us to make the process fun for our agents, who we see actively reviewing their feedback on a daily basis and tracking their reward progress.
It is lightweight, easy to set up, and most importantly, humanizes the interaction between the agent and the customer. We love how easy it is for the customer to rate and reward an agent.
Empuls logo

Empuls

4.5
(65)

Employee engagement platform to connect and celebrate

Features

Total

Empuls logo
Nicereply logo

26

93

41

features in common

26

features in common

Empuls logo

Empuls user ratings

Functionality

4.4
(65)

Top features

  • Knowledge Management

    5.0

  • Employee Communities

    5.0

  • Real-time Updates

    5.0

Nicereply logo

Nicereply user ratings

Functionality

4.6
(284)

Top features

  • Surveys & Feedback

    5.0

  • Real Time Notifications

    5.0

  • Multi-Language

    5.0