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Recommended
Sebastian Alexander G.
51-200 employees
Used daily for 1-2 years
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I like the most that you can see daily what your customers think about your customer service, it's easy to use & helps your company at all levels due to the fact that sometimes customers don't have a place to write what they like or dislike about your services.
When someone press a bad face or a bad mark by mistake don't have an option to confirm something like: Are you sure? or something similar.
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Computer Software, 201-500 employees
Used daily for 2+ years
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It's very easy to implement in to our customer communications, and get real data around how satisfied our customers are with our service.
There is nothing I dislike about Nicereply.