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Ochatbot
AI Chatbot for Ecommerce & Support. No Hallucinations, Free
Last updated: March 2024
Recommended
Verified reviewer
Computer Software, 10,001+ employees
Used weekly for less than 6 months
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Positive experience, Ochatbot integrated into an ecommerce application.
Ochatbot's artificial intelligence gives the impression of talking to a real person, accurate and responsive communication.
The webpage design could be better and the price maybe is too high compared to other competitors.
Libby O.
Marketing and Advertising, 11-50 employees
Used daily for 6-12 months
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Trends are showing lower time on-site across the web. Customers want to access their info instantly with minimal search. Ochatbot helps us and our clients connect with customers on their terms. It's fully customizable to our business.
At this time they do not have live chat but I read Ometrics is launching it in March 2020.
james b.
Wholesale, 1-10 employees
Used weekly for 1-2 years
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it serves as a great resource for customers for answering questions and acting as a quick search vehicle. And, it is leading to higher revenues on our site.
nothing. we have not had any issues
Jeff B.
Retail, 1-10 employees
Used daily for 6-12 months
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The product is easy to use and works well with our site.
I wish we had this product in use much sooner.
Susan H.
Hospitality, self-employed
Used daily for 6-12 months
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It answered most commonly asked questions by potential clients leading to conversions and allowing me time to focus on more important tasks.
I find it to meet most all of my needs and objectives.
Matt C.
Retail, 201-500 employees
Used daily for 1-2 years
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Ease of use and implementing new content
I think if anything we could improve the UX of the bot but that's most likely on my team for styling
Justin G.
Marketing and Advertising, 1-10 employees
Used weekly for 6-12 months
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Very easy to implement. We had a stagnation of incoming leads with our previous bot. This helped us retain our users at a much higher rate.
Fast Setup For E-Commerce Increased Conversions/Leads Pro-Plan - Great Price & They Handle All The Work More Options Than Other Bots
Needs More Customization & Style Options
Jim K.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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I recommend this specific chatbot for any client looking to maximize their revenue, and have started using it on one of our sister companies: An eCommerce store selling sporting goods. Ochatbot has helped me understand how easily customers can get confused, and how to make even the site navigation more effective.
No coding means a quick implementation for clients. Helps lost users, more friendly than site search, increases revenue by increasing conversion, decreases bounce rate, is mobile friendly, company implements suggestions quickly. Separate from Facebook Messenger.
I have a client that wanted live chat features. That isn't a con now though, as they added that feature request quickly for us.