App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Ochatbot Logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Last updated: March 2024

Ochatbot Reviews

Filter reviews by

Overall rating


Company size


Industry


Time used


8 reviews

Recommended

AvatarImg

Verified reviewer

Computer Software, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Ochatbot review

Reviewed 2 years ago

Positive experience, Ochatbot integrated into an ecommerce application.

Pros

Ochatbot's artificial intelligence gives the impression of talking to a real person, accurate and responsive communication.

Cons

The webpage design could be better and the price maybe is too high compared to other competitors.

LO
AvatarImg

Libby O.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

The Future of Search

Reviewed 5 years ago
Pros

Trends are showing lower time on-site across the web. Customers want to access their info instantly with minimal search. Ochatbot helps us and our clients connect with customers on their terms. It's fully customizable to our business.

Cons

At this time they do not have live chat but I read Ometrics is launching it in March 2020.

jb
AvatarImg

james b.

Wholesale, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chatbot Drives Revenues

Reviewed 5 years ago
Pros

it serves as a great resource for customers for answering questions and acting as a quick search vehicle. And, it is leading to higher revenues on our site.

Cons

nothing. we have not had any issues

JB
AvatarImg

Jeff B.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very helpful product

Reviewed 5 years ago
Pros

The product is easy to use and works well with our site.

Cons

I wish we had this product in use much sooner.

SH
AvatarImg

Susan H.

Hospitality, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ochatbot

Reviewed 5 years ago
Pros

It answered most commonly asked questions by potential clients leading to conversions and allowing me time to focus on more important tasks.

Cons

I find it to meet most all of my needs and objectives.

MC
AvatarImg

Matt C.

Retail, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Charlottes Web

Reviewed 5 years ago
Pros

Ease of use and implementing new content

Cons

I think if anything we could improve the UX of the bot but that's most likely on my team for styling

JG
AvatarImg

Justin G.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy To Set Up AI Chatbot

Reviewed 5 years ago

Very easy to implement. We had a stagnation of incoming leads with our previous bot. This helped us retain our users at a much higher rate.

Pros

Fast Setup For E-Commerce Increased Conversions/Leads Pro-Plan - Great Price & They Handle All The Work More Options Than Other Bots

Cons

Needs More Customization & Style Options

AvatarImg
AvatarImg

Jim K.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great way to maximize revenue

Reviewed 5 years ago

I recommend this specific chatbot for any client looking to maximize their revenue, and have started using it on one of our sister companies: An eCommerce store selling sporting goods. Ochatbot has helped me understand how easily customers can get confused, and how to make even the site navigation more effective.

Pros

No coding means a quick implementation for clients. Helps lost users, more friendly than site search, increases revenue by increasing conversion, decreases bounce rate, is mobile friendly, company implements suggestions quickly. Separate from Facebook Messenger.

Cons

I have a client that wanted live chat features. That isn't a con now though, as they added that feature request quickly for us.