Page 5 | Okendo Reviews - Pros & Cons, Ratings & more

Yotpo

Trustpilot

REVIEWS.io

Feefo

Okendo is the Shopify customer marketing platform that builds connections between consumers and the brands they love.

Okendo

Linux

Web-based

Windows

Managing Director

The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.

Marketing

We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.

VP Digital

Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.

Proprietor

Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.

Sr Digital Marketing Specialist

The setting options are also very useful so that reviews meeting certain requirements can auto-publish. I also appreciate the option to customize the display of reviews on our site.

owner

My customers are also leaving reviews at a higher rate. I think it is from the wonderful email solution that is deployed.

Director

Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.

DIrector

Has been great and overall increased our sale conversions on the website.

Sr. Ecommerce Developer

Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.

It's very easy to use and the customer service is great.

E-commerce Sales

Customer support was very helpful in setting it up for me and answering all of my questions.I have seen an increase in sales since installing Okendo on my site.

So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.

Director of eCommerce & Digital Marketing

The excellent customer service and the usability of the back end system in Shopify.

Director of Digital Marketing

The app is really user friendly and we've greatly increased the amount of reviews that are on our site.

Head of Chocolate 

Great features and service for reasonable cost.

People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.

I'd like to integrate with Klaviyo but I am. Not at the stage that I can afford the power plan.

Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products.

Stamped.io

Bazaarvoice

Overall, our experience with Okendo, and their entire team, has been stellar!

Simple. Effective. Easy to use.

Great product and awesome service

Between the integrations, ease of use, customer adoption rates, and customer support, overall I think it's the best review software out there.

A very good review software that 

Definitely a positive overall experience, and I would recommend them to anyone that needs a really solid reviews software that isn't super fussy.

Great Easy to Use Service

Positive - more than fits the bill for our growing business 

Easy to use - for us and the customer!

Increased our review rate substantially

Review Management Review

[SENSITIVE CONTENT] with Okendo has been absolutely spectacular in her patience and help with our migration to Okendo.  You need to hire her & Okendo!

[SENSITIVE CONTENT] & Okendo

I've really liked Okendo because they motivate my customers to write reviews by offering coupons. And I'm able to customize what questions I'm asking in a review to my product, so that people with the same pain points as a previous customer can see that my product fits their needs.

Premium product by a company that stands by their service

10/10. Very responsive team despite the time zone difference! Helpful and attentive service.

Thank you Okendo Team

It has been a great experience and we are at LSKD are looking forward to growing with the platform. 

Great platform for LSKD

Great product and better support 

Nothing bad to say, Okendo does what it's designed to do, is constantly improving, and has substantially increased the number of reviews we receive. Customer support is also excellent - fast response times and dealt with quickly.

A great investment

Okendo is a great product

Okendo was our first foray into customer reviews, and we're really pleased with the results. The support from the Okendo team has been fantastic, and the platform is evolving all the time which is great to see. Whilst some of the features are more limited than other platforms, it is much more cost-effective and the easy onboarding process means that you quickly see results.

Great value for money

Easy To Use

Would definitely recommend 

The best solution for Shopify reviews

Major upgrade for us

Okendo was great for allowing customers to leave honest reviews about our products. 

Okendo has everything I need for much less

Okendo has helped boost our reputation with new customers and ultimately helped boost sales for 2019.

Exactly what we needed

Awesome.  Overall, the customer service was really, really good.  It's been only a couple of weeks so far but very happy with the product and the customer service.  

Very Happy with Okendo

Having Okendo Reviews live on our website has meant an increase in sales as people are trusting the products more after reading peer reviews. We actually have feedback from customers stating that they 'read the reviews' and how helpful they were in terms of choosing sizing etc.
The reviews also give us extra content to use in our marketing.

Reviews mean sales!

I personally really like Okendo. I check the platform multiple times daily. It's been a great tool for us. 

Okendo Reviews (2025) - Page 5

213 reviews

Simple. Effective. Easy to use.

Great product and awesome service