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Oracle B2C Service
Multi-channel contact center
(2)
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Total
18
182
22
features in common
18
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Oracle B2C Service user ratings
Top features
Interaction Tracking
Call Tracking
Call Routing
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money
Categories in common
Total
21
158
22
features in common
21
features in common
Zoho Desk user ratings
Top features
Customer History
Workflow Configuration
Appointment Management
Oracle B2C Service user ratings
Top features
Interaction Tracking
Call Tracking
Call Routing
Pricing
Starting from
$14/month
Value for money
What users say about Zoho Desk's value for money
Categories in common