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Ottspotta

Phone platform for G Suite and Slack

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Ottspotta Alternatives

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Top 100 alternatives

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

28

358

33

features in common

28

features in common

Bitrix24's unique features

  • On-Demand Communications

  • Employee Recognition

  • Website Management

  • Cataloging/Categorization

Ottspotta's unique features

  • Multiple Data Sources

  • Audit Management

  • Desktop Notifications

  • User Management

InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

Features

Total

21

60

33

features in common

21

features in common

InGenius' unique features

  • Real Time Notifications

  • Performance Metrics

  • Blended Call Center

  • Hotkeys

Ottspotta's unique features

  • Desktop Notifications

  • Multiple Data Sources

  • API

  • Contact Management

GoToConnect

4.5
(572)

The first-ever truly unified voice and video solution.

Pricing

Starting from

$19.95/month

Value for money

4.5

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

HF

Harvey F.

Jive is extremely cost competitive and willing to accommodate their clients' needs.

DG

Desiree G.

Total

24

87

33

features in common

24

features in common

GoToConnect's unique features

  • Alerts / Escalation

  • Knowledge Base Management

  • Video Chat

  • Employee Activity Monitoring

Ottspotta's unique features

  • Multiple Data Sources

  • Contact Database

  • Auto-Dialer

  • Call Transfer

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
Just details about features

Dialpad

4.3
(409)

Cloud communications system for enterprises

Pricing

Starting from

$15

Value for money

4.4

What users say about Dialpad's value for money

Great service, great price, great support. I would recommend staying away from their desk phones as much as possible, but using the app has helped move our legacy organization into the 21st century.

MR

Mike R.

The value is great for what you pay. We appreciate the pricing as we are a smaller company.

KB

Kate B.

Total

23

82

33

features in common

23

features in common

Dialpad's unique features

  • Access Controls/Permissions

  • Online Forums

  • Video Conferencing

  • On-Demand Recording

Ottspotta's unique features

  • Conferencing

  • Contact Database

  • User Management

  • Computer Telephony Integration

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Pricing

Starting from

$15/month

Value for money

3.7

What users say about Freshcaller's value for money

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total

26

65

33

features in common

26

features in common

Freshcaller's unique features

  • Activity Tracking

  • Reporting & Statistics

  • Virtual Call Center

  • Call List Management

Ottspotta's unique features

  • Multiple Data Sources

  • Spam Blocker

  • Contact Database

  • Audit Management

VoIPstudio

4.6
(26)

VoIP phone service provider for staff communication

Pricing

Starting from

$4.99/month

Value for money

4.8

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

This is an incredibly cost effective system and it's quite packed with features.

Sol S.

Total

22

64

33

features in common

22

features in common

VoIPstudio's unique features

  • Reporting & Statistics

  • Mobile Access

  • Contract/License Management

  • Call List Management

Ottspotta's unique features

  • Audit Management

  • Manual Dialer

  • CRM

  • User Management

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

19

168

33

features in common

19

features in common

Zoho Desk's unique features

  • Personalization

  • Chatbot

  • SSL Security

  • Idea Ranking

Ottspotta's unique features

  • Desktop Notifications

  • User Management

  • Audit Management

  • Conferencing

NICE inContact

4.2
(456)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

4.0

What users say about NICE inContact's value for money

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

CH

Camilo H.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

DM

David M.

Total

22

108

33

features in common

22

features in common

NICE inContact's unique features

  • Multiple Parties

  • File Transfer

  • Activity Dashboard

  • FCC Compliance

Ottspotta's unique features

  • Audit Management

  • Caller ID

  • Desktop Notifications

  • Call Reporting

Aircall

4.3
(220)

Phone system for support and sales teams

Pricing

Starting from

$30/month

Value for money

4.1

What users say about Aircall's value for money

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

The application is very much cost effective in comparison to the features it provides.

MK

Murali K.

Total

29

102

33

features in common

29

features in common

Aircall's unique features

  • Tagging

  • Preview Dialer

  • Automatic Call Distribution

  • Search/Filter

Ottspotta's unique features

  • Audit Management

  • Spam Blocker

  • Multiple Data Sources

  • User Management

Five9

4.2
(384)

Cloud contact and call center software

Pricing

Starting from

$100/month

Value for money

4.0

What users say about Five9's value for money

Very responsive account management. Monthly billing plan so you can scale up and down users easily to manage costs.

AR

Anonymous Reviewer

Offers a lot of customization for reporting and customer support was helpful when I called in. UI is a little outdated, but overall great value for the price.

JR

Josh R.

Total

23

131

33

features in common

23

features in common

Five9's unique features

  • Text Analysis

  • Video Conferencing

  • Archiving & Retention

  • Call Tagging

Ottspotta's unique features

  • Caller ID

  • VoIP

  • VoIP Connection

  • Multiple Data Sources

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

28

190

33

features in common

28

features in common

LiveAgent's unique features

  • Automated Scheduling

  • Issue Tracking

  • Multiple User Accounts

  • Real-time Updates

Ottspotta's unique features

  • Auto-Dialer

  • Spam Blocker

  • Conferencing

  • Multiple Data Sources

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Pricing

Starting from

$6,000/month

Value for money

4.5

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Total

12

113

33

features in common

12

features in common

Quiq Messaging's unique features

  • Inbox Management

  • Monitoring

  • Surveys & Feedback

  • Multi-Channel Communication

Ottspotta's unique features

  • Conferencing

  • Audit Management

  • Desktop Notifications

  • Auto-Dialer

Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

Pricing

Value for money

4.5

What users say about Talkdesk's value for money

The system is easy to use and it's exciting to see Talk Desk continue to invest in innovation. We're very likely to continue our Talk Desk partnership.

CH

Chris H.

Reasonable pricing model that supports our needs.

AR

Anonymous Reviewer

Total

26

96

33

features in common

26

features in common

Talkdesk's unique features

  • Customizable Fields

  • On-Demand Recording

  • Customizable Reports

  • Customer History

Ottspotta's unique features

  • Third Party Integrations

  • Conferencing

  • Spam Blocker

  • Audit Management

Call Center Studio

4.5
(37)

Cloud-based call center management software

Pricing

Value for money

4.7

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Total

24

91

33

features in common

24

features in common

Call Center Studio's unique features

  • SIP Trunking

  • Self Service Portal

  • On-Demand Recording

  • Support Ticket Management

Ottspotta's unique features

  • Caller ID

  • Desktop Notifications

  • Collaboration Tools

  • Call Reporting

Dixa

4.3
(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

24

84

33

features in common

24

features in common

Dixa's unique features

  • Widgets

  • Knowledge Base Management

  • Automated Routing

  • Email Management

Ottspotta's unique features

  • Auto-Dialer

  • Desktop Notifications

  • Conferencing

  • User Management

Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

28

131

33

features in common

28

features in common

Genesys Cloud's unique features

  • Survey/Poll Management

  • Video Conferencing

  • Customer Experience Management

  • Active Directory Integration

Ottspotta's unique features

  • Spam Blocker

  • Audit Management

  • Desktop Notifications

  • Multiple Data Sources

Noble Suite

3.9
(12)

Omnichannel contact management with compliance

Pricing

Value for money

3.3

What users say about Noble Suite's value for money

The ability to manage and administrate changes in house is a time saving feature and allows for cost saving to pass along to our clients. The reports are top notch and easy to use.

SR

Sara R.

I would recommend this dialer to anyone but I would warn of the sticker shock pricing.

PL

Paul L.

Total

16

36

33

features in common

16

features in common

Noble Suite's unique features

  • Predictive Dialer

  • Compliance Management

  • Knowledge Base Management

  • Multiple Scripts

Ottspotta's unique features

  • Spam Blocker

  • Third Party Integrations

  • Audit Management

  • Desktop Notifications

RingCentral Contact Center

4.3
(155)

The Collaborative Contact Center solution from the industry

Pricing

Value for money

4.1

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

I really enjoyed this tool, and like the idea of having a virtual fax. The cost does not justify keeping a unnecessary tool.

FD

Frank D.

Total

22

86

33

features in common

22

features in common

RingCentral Contact Center's unique features

  • Campaign Management

  • Data Import/Export

  • Call Center Integration

  • Multi-Channel Communication

Ottspotta's unique features

  • Audit Management

  • User Management

  • Desktop Notifications

  • Contact Management

Convoso

4.7
(16)

Dial Smarter, Not Harder

Pricing

Starting from

$90/month

Value for money

4.9

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

SL

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

SL

Shane L.

Total

20

74

33

features in common

20

features in common

Convoso's unique features

  • Campaign Management

  • Data Import/Export

  • Gamification

  • Customizable Fields

Ottspotta's unique features

  • Desktop Notifications

  • Voice Mail

  • Spam Blocker

  • Contact Management

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Pricing

Value for money

4.6

What users say about InfoFlo's value for money

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

A cost effective and simple solution to my problem.

Martin C.

Total

22

126

33

features in common

22

features in common

InfoFlo's unique features

  • Inbound Reporting

  • Call Tagging

  • Automatic Backup

  • Outbound Reporting

Ottspotta's unique features

  • Audit Management

  • Third Party Integrations

  • Spam Blocker

  • Call Transfer

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

22

88

33

features in common

22

features in common

uContact's unique features

  • Blended Call Center

  • Callback Scheduling

  • Real Time Reporting

  • FCC Compliance

Ottspotta's unique features

  • Audit Management

  • Third Party Integrations

  • Desktop Notifications

  • Contact Management

Zadarma

3.7
(32)

Business phone system for companies of all sizes

Pricing

Starting from

$5/month

Value for money

3.7

What users say about Zadarma's value for money

With Zadarma we got an amazing solution for a very attractive price. It’s seems like there’s nothing their service cannot do.

AR

Anonymous Reviewer

SMS delivery was not working and they refused to refund.

AR

Anonymous Reviewer

Total

21

52

33

features in common

21

features in common

Zadarma's unique features

  • Widgets

  • Virtual Call Center

  • Automatic Call Distribution

  • Hotkeys

Ottspotta's unique features

  • Contact Database

  • Caller ID

  • Spam Blocker

  • Call Reporting

Front

4.5
(204)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

13

120

33

features in common

13

features in common

Front's unique features

  • Auto-Responders

  • SMS Messaging

  • Meeting Management

  • Mail Merge

Ottspotta's unique features

  • Inbound Call Center

  • Desktop Notifications

  • Auto-Dialer

  • VoIP Connection

3CX

4.5
(231)

3CX communications system. Web & mobile apps (Android, iOS)

Pricing

Starting from

350

Value for money

4.3

What users say about 3CX's value for money

The service could improve a lot if they commissioned it well. I just really hope that my organization could get the money's worth for the service.

AR

Anonymous Reviewer

This makes it a perfect solution for churches, small businesses, and as the small businesses grow into medium sized businesses, the annual cost for the license with higher concurrent calls is nominal.

Ryan G.

Total

24

79

33

features in common

24

features in common

3CX's unique features

  • Access Controls/Permissions

  • Automatic Call Distribution

  • Live Chat

  • Communication Management

Ottspotta's unique features

  • API

  • Contact Database

  • Spam Blocker

  • VoIP Connection

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Pricing

Starting from

$70/month

Value for money

3.9

What users say about SpitFire's value for money

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

AR

Anonymous Reviewer

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

AR

Anonymous Reviewer

Total

21

48

33

features in common

21

features in common

SpitFire's unique features

  • Campaign Management

  • Call Scheduling

  • Multi-Campaign

  • Mailing List Management

Ottspotta's unique features

  • Call Routing

  • Third Party Integrations

  • Help Desk Management

  • Call Reporting

XCALLY

4.8
(82)

Omnichannel contact center management

Pricing

Value for money

4.7

What users say about XCALLY's value for money

The team is really reactive and ready to help. The price is really interesting when you look about all the functionnality included on.

Nouti T.

Our company is now accustomed to this service. It's cost effective compared to other customer service tools in the market hence it is a must have choice for my company.

AR

Anonymous Reviewer

Total

23

69

33

features in common

23

features in common

XCALLY's unique features

  • Survey/Poll Management

  • Phone Key Input

  • Multi-Channel Communication

  • Multi-Channel Management

Ottspotta's unique features

  • Collaboration Tools

  • Contact Database

  • User Management

  • Caller ID

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

14

89

33

features in common

14

features in common

Wix Answers' unique features

  • Support Ticket Management

  • Customer Segmentation

  • Proactive Chat

  • Forms Management

Ottspotta's unique features

  • Conferencing

  • Desktop Notifications

  • Computer Telephony Integration

  • VoIP Connection

Kixie PowerCall

4.8
(148)

Ultra-reliable, easily-automated calling & texting for sales

Pricing

Starting from

$29/month

Value for money

4.7

What users say about Kixie PowerCall's value for money

Very excited about this company and can see the value with how much money it can save our company.

MS

Margie S.

Saved us a ton of money for a simple trackable dialer.

Rowdie Mitch G.

Total

25

74

33

features in common

25

features in common

Kixie PowerCall's unique features

  • Unified Communications

  • Dashboard

  • Reporting & Statistics

  • Sales Reports

Ottspotta's unique features

  • Audit Management

  • Conferencing

  • Help Desk Management

  • Desktop Notifications

Ring4

4.5
(14)

Second phone number app for texting and calling

Pricing

Starting from

$9.99/month

Value for money

4.5

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

MR

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

RH

Rochae H.

Total

15

46

33

features in common

15

features in common

Ring4's unique features

  • Virtual Extensions

  • Real Time Screen Sharing

  • Mobile Access

  • Voicemail Transcription

Ottspotta's unique features

  • Conferencing

  • CRM

  • API

  • Queue Management

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

8

40

33

features in common

8

features in common

Yonyx's unique features

  • Knowledge Base Management

  • Decision Support

  • Virtual Assistant

  • Knowledge Management

Ottspotta's unique features

  • Caller ID

  • Call Monitoring

  • Call Recording

  • Third Party Integrations

Playvox

4.8
(70)

Quality Assurance Software for customer service teams.

Features

Total

10

78

33

features in common

10

features in common

Playvox's unique features

  • Rewards Management

  • Performance Appraisal

  • Quality Assurance

  • Real-Time Chat

Ottspotta's unique features

  • Manual Dialer

  • VoIP

  • Call Recording

  • Auto-Dialer

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

24

102

33

features in common

24

features in common

Ytel's unique features

  • Lead Capture

  • Performance Management

  • Calendar Sync

  • Scheduled Recording

Ottspotta's unique features

  • Conferencing

  • Desktop Notifications

  • Alerts/Notifications

  • User Management

PhoneBurner

4.8
(141)

Power dialer & outbound sales acceleration software for SMBs

Pricing

Starting from

$149/month

Value for money

4.7

What users say about PhoneBurner's value for money

It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive.

Christopher O.

The price point is just too high for an ordinary user. PhoneBurner should consider making smaller subscriptions for normal people, because they have a good thing going and could make more out of it.

SC

Sophia C.

Total

17

100

33

features in common

17

features in common

PhoneBurner's unique features

  • Content Delivery

  • Interaction Tracking

  • To-Do List

  • Gamification

Ottspotta's unique features

  • Audit Management

  • IVR / Voice Recognition

  • Multiple Data Sources

  • Desktop Notifications

Channels

4.8
(36)

Power up your customer service

Pricing

Value for money

4.9

What users say about Channels' value for money

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

You get your own phone number for free, which usually comes with a big price itself.

Eli S.

Total

27

96

33

features in common

27

features in common

Channels' unique features

  • Real Time Comparisons

  • Customizable Reports

  • Activity Dashboard

  • On-Demand Recording

Ottspotta's unique features

  • Spam Blocker

  • Desktop Notifications

  • Help Desk Management

  • Multiple Data Sources

CloudTalk

4.6
(201)

Cloud-based call center software for sales and support teams

Pricing

Starting from

$20/month

Value for money

4.4

What users say about CloudTalk's value for money

Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it.

MP

Michaela P.

Easy to onboard and setup, easy to use and very cost effective license pricing. Does not charge for incoming calls like it's competitors do.

SD

Simon D.

Total

30

140

33

features in common

30

features in common

CloudTalk's unique features

  • Real Time Analytics

  • Call Tracking

  • Real Time Notifications

  • Commenting/Notes

Ottspotta's unique features

  • Audit Management

  • Spam Blocker

  • Multiple Data Sources

Scorebuddy

4.5
(40)

All-in-One Quality Management Platform for Contact Centers

Pricing

Starting from

$12/month

Value for money

4.6

What users say about Scorebuddy's value for money

If you are thinking of signing up for the free trial - stop thinking and DO IT. You will save time, money and your team will love the engagement and feedback.

DB

Dawna B.

It had all the features we needed and the pricing was in line with what we wanted to spend. The system is easy to learn and operate and our agents love the access they have to their own information.

TH

Tim H.

Total

7

21

33

features in common

7

features in common

Scorebuddy's unique features

  • Alerts / Escalation

  • Supplier Quality Control

  • Defect Tracking

  • Employee Activity Monitoring

Ottspotta's unique features

  • Caller ID

  • Help Desk Management

  • Conferencing

  • Third Party Integrations

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

20

196

33

features in common

20

features in common

Zendesk's unique features

  • Automatic Backup

  • Multi-Company

  • Customizable Forms

  • Website Visitor Tracking

Ottspotta's unique features

  • VoIP

  • User Management

  • Help Desk Management

  • Contact Management

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Pricing

Starting from

$0.02

Value for money

4.8

What users say about Qubicles' value for money

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares.

DA

Daryl A.

Total

17

70

33

features in common

17

features in common

Qubicles' unique features

  • Automatic Call Distribution

  • Summary Reports

  • Historical Reporting

  • Data Import/Export

Ottspotta's unique features

  • Audit Management

  • Spam Blocker

  • User Management

  • VoIP

Agile CRM

4.2
(405)

Sales and marketing CRM for growing businesses

Pricing

Starting from

$8.99/month

Value for money

4.2

What users say about Agile CRM's value for money

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.

AD

Adam D.

It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Derek "Storme" B.

Total

24

226

33

features in common

24

features in common

Agile CRM's unique features

  • Opportunity Management

  • Email Templates

  • CAN SPAM Compliance

  • Reporting/Project Tracking

Ottspotta's unique features

  • User Management

  • VoIP

  • Multiple Data Sources

  • VoIP Connection

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

21

195

33

features in common

21

features in common

Salesforce Service Cloud's unique features

  • Utility Billing

  • Complaint Management

  • Rules-Based Workflow

  • Multi-Channel Management

Ottspotta's unique features

  • Call Routing

  • Voice Mail

  • Desktop Notifications

  • VoIP Connection

Spoke Phone

4.7
(42)

Turn mobile phones into a cloud business phone system / PBX.

Pricing

Starting from

$99/month

Value for money

4.7

What users say about Spoke Phone's value for money

Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.

SD

Stacey D.

Somehow it does all of this at a very reasonable price with excellent customer service.

TJ

Tim J.

Total

16

46

33

features in common

16

features in common

Spoke Phone's unique features

  • Voice Customization

  • Virtual Extensions

  • Knowledge Base Management

  • Mobile Access

Ottspotta's unique features

  • Spam Blocker

  • Auto-Dialer

  • Audit Management

  • CRM

eXsight

4.3
(14)

Technology expense management & call accounting solutions

Features

Total

13

51

33

features in common

13

features in common

eXsight's unique features

  • Asset Management

  • Real Time Notifications

  • Real Time Analytics

  • Vendor Management

Ottspotta's unique features

  • Inbound Call Center

  • API

  • Computer Telephony Integration

  • Call Transfer

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

20

68

33

features in common

20

features in common

VoiceShot's unique features

  • Virtual Extensions

  • SMS Reminders

  • Lead Capture

  • Real Time Reporting

Ottspotta's unique features

  • Desktop Notifications

  • Inbound Call Center

  • Help Desk Management

  • User Management

Aline

5.0
(2)

Cloud-based VoIP phone system

Features

Total

19

51

33

features in common

19

features in common

Aline's unique features

  • Virtual Extensions

  • Reporting & Statistics

  • Virtual Call Center

  • Availability Indicator

Ottspotta's unique features

  • CRM