App comparison

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Ottspotta Logo

Ottspotta

Phone platform for G Suite and Slack

(1)

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Ottspotta Alternatives & Competitors

Top 6 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


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Company size


LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Ottspotta logo

25

179

28

features in common

25

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Email Templates

    5.0

  • Change Management

    5.0

  • Video Conferencing

    5.0

Ottspotta logo

Ottspotta user ratings

Functionality

Unique features

  • VoIP

    N/A

  • Conferencing

    N/A

  • Auto-Dialer

    N/A

Pricing

Starting from

$9/month

Value for money

LiveAgent logo
4.7

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
inConcert Contact Center logo
4.0
(8)

Make Contact. Do Business.

Features

Total

inConcert Contact Center logo
Ottspotta logo

13

37

28

features in common

13

features in common

inConcert Contact Center logo

inConcert Contact Center user ratings

Functionality

4.1
(8)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Multi-Channel Communication

    5.0

  • IVR/Voice Recognition

    5.0

Ottspotta logo

Ottspotta user ratings

Functionality

Unique features

  • Help Desk Management

    N/A

  • Call Routing

    N/A

  • VoIP

    N/A