Ottspott Features

Ottspott

Phone platform for G Suite and Slack

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Ottspott Feature Summary

  • Inbound & outbound call recording
  • Call log notifications inside Slack
  • Define call routing rules
  • Integrate with Zendesk, Intercom, Pipedrive, Nimble, Gorgia
  • Call monitoring
  • Call transfer to mobile or landlines
  • Caller ID
  • Detailed daily, weekly & monthly reports
  • Call queue management
  • Pre & post call collaboration
  • Call notifications with data from third party apps
  • Unlimited participant conference calls
  • Contact database
  • Voice mail
  • Phone 40+ countries (SMS enabled for US/Canada)
  • Slack commands for making & receiving calls
  • Bot for integrations, contact update, number blacklisting
  • Call forwarding
  • Visual voicemail inside Slack
  • Click to Call from any app
  • Slack & desktop notifications
  • Working hours per number
  • Custom welcome messages
  • Call collaboration & labelling
  • Call alerts from CRM apps
  • Send & receive SMS (all US/Canada + European mobile numbers)
  • Third party integration
  • IVR (Interactive Voice Response)
  • Spam call blocker
  • Slack & desktop notifications
  • Historical data

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