Oxygen Help Desk Pricing, Features, Reviews & Comparison of Alternatives

Oxygen Help Desk Reviews

Oxygen Help Desk

The all in one Service Desk Software to Manage your Business Processes

This Application No Longer Exists

Oxygen Help Desk is no longer available for purchase. Archived information about Oxygen Help Desk is available below.

Alternatives to Oxygen Help Desk

Oxygen Help Desk Screenshots (4)

Oxygen Help Desk screenshotOxygen Help Desk screenshot: Report Module UIOxygen Help Desk screenshot: Outstanding Tickets UIOxygen Help Desk screenshot: Ticket UI showing history

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Devices Supported
Mac, Windows, Web-based, Windows Phone
Supported Countries
Australia, Canada, Europe, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
Online Support, Phone Support, Video Tutorials

Oxygen Help Desk Pricing

Starting from: £25.00/month

Pricing model: One Time License, Subscription

Free Trial: Available (No Credit Card required)

Available as an On-Demand SaaS solution, Perpetual license and concurrent. Please vist our How to Buy page for more details.

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Key Features of Oxygen Help Desk

  • 100% Web Based
  • Quick Call Templates
  • Customer Self Service Portal
  • In built Email Module
  • CMDB Module
  • Sofware Licensing Module
  • Powerful Reports
  • Mobile Interface
  • Active Directory Intergration
  • Windows Server
  • SSL Security Configuration
  • Email-to-Incident Conversion

Benefits

Oxygen Service Desk is a process automation engine that simply interprets your pre-defined business processes and then mobilises the actual process, pushing work tasks to people and to systems, streamlining how the processes run across your entire department or organisation.

Oxygen Help Desk and Service Desk software solutions gives you the ability to map your Business Processes right out of the Box with its in built Business Rules Engine and unlike many Service Desk Software providers the software is not solely based around just one best practice framework such as ITIL and therefore too rigid.

Browser Based
100% Web Based no installed client software. On demand SaaS or traditional perpetual licenses.

Flexible License Options
Installed in your data center and owned out right, rented as an on-demand Software as a Service or simply hosted in our data centres.


Self Service Portal
Cut through contact centre hold queues, email backlogs and more - give your clients direct access to their requests and updates on their status.

Highly Customisable
Make easy bespoke changes to suit your business requirement without the need of additional consultancy.

Multiple Service Desk
Run different Service Desks from one installed application. Oxygen can cater for all kinds of service requests, one application centralises all of your business processes completely.

Change Management
Manage and monitor your organisations inventory through the Oxygen CMDB and Asset Management Module.

Ultra Fast Deployment
Be up and running in as little as two days, see an instant return on investment.

Process Automation Engine
Ensures pre-defined processes are mobilised accountable and Auditabl