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Paldesk

Live chat & omni-channel helpdesk software

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Paldesk Alternatives

How do Paldesk alternatives compare?

Zoho Desk and Wix Answers stand out as its top competitors based on similarity, popularity and user reviews. When comparing Paldesk to its top 100 alternatives, Pipedrive has the highest rating, with ConnectWise Control as the runner-up, and Paldesk ranking 71st place. Zendesk has the most reviews with a total of 2,568, while Paldesk has 10. Users say ConnectWise Control tops the list for value for money followed by Freshdesk, while Paldesk comes in 61st. Users also say Pipedrive and Freshdesk are the easiest to use, while Paldesk takes 71st place.

What are the top 5 alternatives to Paldesk ?


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Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

0.5

5.0

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

44

168

49

features in common

44

features in common

Zoho Desk's unique features

  • Assignment Management

  • Multi-Channel Data Collection

  • Timer

  • Video Support

Paldesk 's unique features

  • Chat Transcript

  • Lead Capture

  • Website Visitor Tracking

  • Purchasing & Receiving

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.6

5.0

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

35

89

49

features in common

35

features in common

Wix Answers' unique features

  • Dashboard

  • Text Editing

  • Assignment Management

  • Access Controls/Permissions

Paldesk 's unique features

  • Alerts/Notifications

  • Customer Activity Tracking

  • Prioritization

  • CRM

Kayako

4.0
(158)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.8

1.2

5.0

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

27

89

49

features in common

27

features in common

Kayako's unique features

  • Service Catalog

  • Multiple Format Support

  • Availability Management

  • Applications Management

Paldesk 's unique features

  • Document Storage

  • Lead Capture

  • Chat Transcript

  • Website Visitor Tracking

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.4

5.0

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

41

210

49

features in common

41

features in common

User.com's unique features

  • Multivariate Testing

  • Multi-Company

  • Archiving & Retention

  • Customer Surveys

Paldesk 's unique features

  • Virtual Assistant

  • Prioritization

  • Widgets

  • Support Ticket Tracking

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Pricing

Starting from

$6000/month

Value for money

4.5

0.5

5.0

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Total

36

113

49

features in common

36

features in common

Quiq Messaging's unique features

  • SMS Messaging

  • Service Level Agreement (SLA) Management

  • AI/Machine Learning

  • Data Import/Export

Paldesk 's unique features

  • Interaction Tracking

  • Macros/Templated Responses

  • Purchasing & Receiving

  • Customer Activity Tracking

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

Features

Total

25

65

49

features in common

25

features in common

FAQ Bot's unique features

  • Multiple User Accounts

  • Access Controls/Permissions

  • Multi-Language

  • Search/Filter

Paldesk 's unique features

  • Request Assignment

  • Help Desk Management

  • Transfers/Routing

  • Surveys & Feedback

HappyFox Chat

4.5
(17)

Premium live chat software

Pricing

Starting from

$29.99/month

Value for money

4.5

0.5

5.0

What users say about HappyFox Chat's value for money

For the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.

Yashasvi A.

We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move.

NC

Nicola C.

Total

14

19

49

features in common

14

features in common

HappyFox Chat's unique features

  • Offline Form

  • Geotargeting

  • Feedback Management

  • Website Integration

Paldesk 's unique features

  • Live Chat

  • Customer Activity Tracking

  • Event Triggered Actions

  • Customer Experience Management

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

9

40

49

features in common

9

features in common

Yonyx's unique features

  • Lead Management

  • HR Management

  • Collaboration Tools

  • Knowledge Management

Paldesk 's unique features

  • Interaction Tracking

  • Real-Time Chat

  • Automated Routing

  • Chat Transcript

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.8

5.0

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

26

96

49

features in common

26

features in common

Vivantio's unique features

  • Capacity Management

  • Contact Database

  • Incident Management

  • Online Catalog

Paldesk 's unique features

  • Document Storage

  • Lead Capture

  • Chat Transcript

  • Website Visitor Tracking

Hiver

4.7
(72)

Hiver: World's First Gmail-based Customer Service Helpdesk

Features

Total

19

59

49

features in common

19

features in common

Hiver's unique features

  • Workflow Configuration

  • Access Controls/Permissions

  • Task Management

  • Response Management

Paldesk 's unique features

  • Customer Database

  • Support Ticket Tracking

  • Live Chat

  • Support Ticket Management

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.9

5.0

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

42

196

49

features in common

42

features in common

Zendesk's unique features

  • Negative Feedback Management

  • Complaint Management

  • Community Management

  • Predictive Dialer

Paldesk 's unique features

  • Request Assignment

  • Help Desk Management

  • Purchasing & Receiving

  • Chat Transcript

Front

4.5
(204)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

0.8

5.0

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

26

120

49

features in common

26

features in common

Front's unique features

  • Usage Tracking/Analytics

  • Collaboration Tools

  • Calendar Management

  • Rules-Based Workflow

Paldesk 's unique features

  • Request Assignment

  • Help Desk Management

  • Prioritization

  • Customer Experience Management

HubSpot Service Hub

4.4
(112)

Cloud-based customer service solution for firms of all sizes

Pricing

Starting from

$50/month

Value for money

4.2

0.8

5.0

What users say about HubSpot Service Hub's value for money

Great value for the money. You will be able to integrate marketing, customer service, sales and have them communicate across all teams seamlessly.

Patrick M.

They provide all the assistance you need, so as long as you're willing to investigate and ask for help, this is a really nice product.

EB

Emma B.

Total

32

56

49

features in common

32

features in common

HubSpot Service Hub's unique features

  • Workflow Configuration

  • Workflow Management

  • Categorization/Grouping

  • Customer Engagement

Paldesk 's unique features

  • Customer Activity Tracking

  • Event Triggered Actions

  • Virtual Assistant

  • Alerts/Notifications

Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.9

5.0

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

44

195

49

features in common

44

features in common

Salesforce Service Cloud's unique features

  • Survey/Poll Management

  • Fixed Asset Management

  • Employee Communities

  • Property Database

Paldesk 's unique features

  • Chat Transcript

  • Lead Capture

  • Help Desk Management

  • Widgets

LiveChat

4.6
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

Pricing

Starting from

$16/month

Value for money

4.5

0.5

5.0

What users say about LiveChat's value for money

I am user of LiveChat for 3-4 years and i love this chat tool over all others. It has great features, very intuitive and user friendly interface, and above all great pricing structure.

VK

Varinder K.

Our sales conversion rate had skyrocketed on our website and we couldn’t be happier. The price is just amazing for the benefits offered by the LiveChat.

SA

Sardor A.

Total

38

94

49

features in common

38

features in common

LiveChat's unique features

  • Summary Reports

  • Request Escalation

  • eCommerce Management

  • Access Controls/Permissions

Paldesk 's unique features

  • Lead Capture

  • Monitoring

  • Document Storage

  • Widgets

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.6

5.0

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

35

126

49

features in common

35

features in common

Freshdesk's unique features

  • Issue Auditing

  • Assignment Management

  • IT Asset Management

  • Electronic Signature

Paldesk 's unique features

  • Website Visitor Tracking

  • Proactive Chat

  • Document Storage

  • Help Desk Management

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.8

5.0

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

35

358

49

features in common

35

features in common

Bitrix24's unique features

  • Offline Form

  • Project Scheduling

  • CAN SPAM Compliance

  • Learning & Development

Paldesk 's unique features

  • Customer Activity Tracking

  • Macros/Templated Responses

  • Purchasing & Receiving

  • Customer Experience Management

HelpOnClick

4.6
(10)

Live Chat Software and Virtual agent for SMBs

Features

Total

28

46

49

features in common

28

features in common

HelpOnClick's unique features

  • Performance Metrics

  • Search/Filter

  • Web Traffic Reporting

  • Engagement Analytics

Paldesk 's unique features

  • Prioritization

  • Multi-Channel Communication

  • Support Ticket Management

  • CRM

elevio

4.6
(27)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.6

0.4

5.0

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

24

97

49

features in common

24

features in common

elevio's unique features

  • Knowledge Management

  • WYSIWYG Editor

  • Access Controls/Permissions

  • Feedback Management

Paldesk 's unique features

  • Email Management

  • Alerts/Notifications

  • Chat Transcript

  • Customer Experience Management

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

42

186

49

features in common

42

features in common

LiveAgent's unique features

  • Availability Indicator

  • Personalization

  • Template Management

  • Anti Spam

Paldesk 's unique features

  • Purchasing & Receiving

  • Customer Activity Tracking

  • Virtual Assistant

  • Request Assignment

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

Pricing

Value for money

4.6

0.4

5.0

What users say about Avochato's value for money

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Total

26

95

49

features in common

26

features in common

Avochato's unique features

  • Lead Qualification

  • Listing Management

  • Survey/Poll Management

  • Employee Management

Paldesk 's unique features

  • Support Ticket Tracking

  • Help Desk Management

  • Document Storage

  • API

Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

35

131

49

features in common

35

features in common

Genesys Cloud's unique features

  • Automatic Lead Distribution

  • Video Support

  • Role-Based Permissions

  • Campaign Management

Paldesk 's unique features

  • Event Triggered Actions

  • Request Assignment

  • Virtual Assistant

  • Customer Activity Tracking

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

Pricing

Starting from

$21/month

Value for money

4.7

0.3

5.0

What users say about LiveHelpNow's value for money

Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

JT

JASON T.

Wow easy to use and great support. Our costumers are very happy about the service.

RP

Roger P.

Total

41

97

49

features in common

41

features in common

LiveHelpNow's unique features

  • File Transfer

  • Service Level Agreement (SLA) Management

  • Access Controls/Permissions

  • Self Service Portal

Paldesk 's unique features

  • Virtual Assistant

  • Customer History

  • Widgets

  • Prioritization

ngDesk

4.5
(11)

Ticket management for customer service and support teams

Features

Total

30

48

49

features in common

30

features in common

ngDesk's unique features

  • Workflow Configuration

  • Search/Filter

  • Self Service Portal

  • Service Level Agreement (SLA) Management

Paldesk 's unique features

  • Prioritization

  • Queue Management

  • Widgets

  • Customer Activity Tracking

EngageBay

4.6
(69)

Integrated sales & marketing software for growing teams

Pricing

Starting from

$9.99/month

Value for money

4.8

0.2

5.0

What users say about EngageBay's value for money

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

30

203

49

features in common

30

features in common

EngageBay's unique features

  • Channel Management

  • Usage Tracking/Analytics

  • Proposal Generation

  • Access Controls/Permissions

Paldesk 's unique features

  • Request Assignment

  • Queue Management

  • Widgets

  • Customer History

Gorgias

4.7
(73)

Help desk and customer service solution

Pricing

Starting from

$60/month

Value for money

4.5

0.5

5.0

What users say about Gorgias' value for money

Pricing structure makes a ton of sense and is by ticket, not by seat, which for a small company where we all need transparency into what's going on in the service side of things is great.

CJ

Chase J.

I like how customizable the product is in conjunction with it per ticket pricing as opposed to per user pricing.

JD

John D.

Total

34

67

49

features in common

34

features in common

Gorgias' unique features

  • Project Management

  • Feedback Management

  • Quality Assurance

  • Performance Management

Paldesk 's unique features

  • Event Triggered Actions

  • Document Storage

  • Transcripts/Chat History

  • Alerts/Notifications

Bookafy

4.7
(131)

Free online appointment booking software

Pricing

Starting from

$7/month

Value for money

4.6

0.4

5.0

What users say about Bookafy's value for money

Better pricing and more feature rich on the oaid version. A white-labeled option for resellers/marketers that is way more economical and the customization possibiliites are superior to Calendly's.

John M.

Very descent online scheduling system for a good price.

AR

Anonymous Reviewer

Total

5

39

49

features in common

5

features in common

Bookafy's unique features

  • Multiple User Accounts

  • Booking Management

  • Group Scheduling

  • Room Booking

Paldesk 's unique features

  • Automated Routing

  • Help Desk Management

  • Activity Dashboard

  • Real-Time Chat

Chatfuel

4.5
(17)

Build your bot now, no coding required.

Features

Total

17

76

49

features in common

17

features in common

Chatfuel's unique features

  • Landing Pages/Web Forms

  • Code-free Development

  • Content Management

  • Lead Segmentation

Paldesk 's unique features

  • API

  • Virtual Assistant

  • Interaction Tracking

  • Customer Database

HelpCrunch

4.8
(172)

Customer Communication tool for Support, Marketing & Sales

Pricing

Starting from

$15/month

Value for money

4.8

0.2

5.0

What users say about HelpCrunch's value for money

Helpcrunch is superb value for money and my agents are totally motivated to use it every day. The most I like about Helpcrunch it is loaded features and can automate many tasks.

Shahid K.

Easy to set up and cost-effective. In addition to an amazing support system to help you with any flows that may arise.

JH

Jorge H.

Total

40

102

49

features in common

40

features in common

HelpCrunch's unique features

  • Lead Management

  • Customer Complaint Tracking

  • Customer Service Analytics

  • Template Management

Paldesk 's unique features

  • Purchasing & Receiving

  • Real-Time Chat

  • Activity Dashboard

  • Customizable Templates

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

Features

Total

24

47

49

features in common

24

features in common

Acquire's unique features

  • Call Recording

  • Video Support

  • Onboarding

  • A/B Testing

Paldesk 's unique features

  • Request Assignment

  • Alerts/Notifications

  • Chat Transcript

  • Monitoring

CommBox

(0)

Cloud-based contact center and customer service solution

Features

Total

28

63

49

features in common

28

features in common

CommBox's unique features

  • Intent Recognition

  • 360 Degree Feedback

  • Outbound Call Center

  • Network Monitoring

Paldesk 's unique features

  • Prioritization

  • Lead Capture

  • Interaction Tracking

  • Help Desk Management

Comm100 Live Chat

4.7
(101)

Free Live Chat Software with Unlimited Users and Chats

Pricing

Value for money

4.5

0.5

5.0

What users say about Comm100 Live Chat's value for money

Great Company-Great Service- Very cost effective.

RC

Russell C.

At Africa Sunset Travel Solutions, COMM100 is simply indispensable despite its high monthly costs.

AR

Anonymous Reviewer

Total

35

104

49

features in common

35

features in common

Comm100 Live Chat's unique features

  • Offline Form

  • Real Time Monitoring

  • Desktop Notifications

  • Real Time Notifications

Paldesk 's unique features

  • Customer Experience Management

  • Event Triggered Actions

  • Request Assignment

  • Lead Capture

Ada

5.0
(4)

Ada is an easy to use customer support automation platform.

Features

Total

23

50

49

features in common

23

features in common

Ada's unique features

  • Text to Speech

  • Contextual Guidance

  • Natural Language Processing

  • Engagement Analytics

Paldesk 's unique features

  • Real-Time Chat

  • Document Storage

  • Alerts/Notifications

  • Macros/Templated Responses

ProProfs Chat

4.8
(49)

Live chat software for websites

Pricing

Starting from

$9/month

Value for money

4.7

0.3

5.0

What users say about ProProfs Chat's value for money

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

I think it's a very competitively priced chat solution system and at the same time it provides the rich user experience and enterprise level solution with great UI.

RS

Richard S.

Total

21

30

49

features in common

21

features in common

ProProfs Chat's unique features

  • Geotargeting

  • Real Time Notifications

  • Real Time Monitoring

  • Callback Scheduling

Paldesk 's unique features

  • Customer Database

  • Purchasing & Receiving

  • Live Chat

  • Real-Time Chat

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

Features

Total

20

59

49

features in common

20

features in common

BOTNATION AI's unique features

  • Chatbot

  • Data Import/Export

  • Customizable Categories

  • A/B Testing

Paldesk 's unique features

  • Help Desk Management

  • Email Management

  • Customer History

  • Support Ticket Management

Smartsupp

4.7
(253)

Smartsupp is Free Live Chat with visitor recording

Pricing

Starting from

$10/month

Value for money

4.5

0.5

5.0

What users say about Smartsupp's value for money

Awesome experience overall and well worth the cost.

MD

Matthew D.

Great price (although they have uploaded a little :-) ).

FM

Fernando M.

Total

22

36

49

features in common

22

features in common

Smartsupp's unique features

  • Design Management

  • Authentication

  • eCommerce Management

  • Offline Form

Paldesk 's unique features

  • Lead Capture

  • Email Management

  • Customer Experience Management

  • Prioritization

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

30

109

49

features in common

30

features in common

Heyday's unique features

  • Landing Pages/Web Forms

  • Data Import/Export

  • Contextual Guidance

  • For Developers

Paldesk 's unique features

  • Document Storage

  • Interaction Tracking

  • Real-Time Chat

  • Help Desk Management

JIRA Service Management

4.4
(263)

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

0.8

5.0

What users say about JIRA Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

SB

Seth B.

Total

25

97

49

features in common

25

features in common

JIRA Service Management's unique features

  • Project Management

  • Issue Management

  • Asset Management

  • Remote Access/Control

Paldesk 's unique features

  • Chat Transcript

  • Customer Database

  • Proactive Chat

  • Website Visitor Tracking

Help Scout

4.7
(166)

Web-based help desk designed for better customer experience

Pricing

Starting from

$10/month

Value for money

4.6

0.4

5.0

What users say about Help Scout's value for money

It was a great experience, definitely worth the investment since it allowed us to measure and create KPIs for the satisfaction of our internal service.

AR

Anonymous Reviewer

A fantastic, low cost chat tool, with email connection AND ability to provide support documentation.

DD

Daniel D.

Total

32

86

49

features in common

32

features in common

Help Scout's unique features

  • PCI Compliance

  • Email Monitoring

  • Content Management

  • Data Import/Export

Paldesk 's unique features

  • Activity Dashboard

  • Chat Transcript

  • Request Assignment

  • Customer Activity Tracking

HarmonyPSA

4.5
(18)

The next generation of professional services automation.

Pricing

Starting from

$65/month

Value for money

4.4

0.6

5.0

What users say about HarmonyPSA's value for money

Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.

NT

Natalie T.

We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.

JV

Jason V.

Total

33

332

49

features in common

33

features in common

HarmonyPSA's unique features

  • Issue Management

  • Time Off Requests

  • Drag & Drop

  • Multi-Period Recurring Billing

Paldesk 's unique features

  • Monitoring

  • Chat Transcript

  • Request Assignment

  • Website Visitor Tracking

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Pricing

Starting from

$29/month

Value for money

4.5

0.5

5.0

What users say about HappyFox Help Desk's value for money

Outstanding Help desk software at an attractive price.

JB

Julian B.

HappyFox offers a great service for its price.

AR

Anonymous Reviewer

Total

24

91

49

features in common

24

features in common

HappyFox Help Desk's unique features

  • Service Level Agreement (SLA) Management

  • Text Editing

  • Real Time Notifications

  • Project Time Tracking

Paldesk 's unique features

  • Real-time Consumer-facing Chat

  • Chat/Messaging

  • Chat Transcript

  • Customer Experience Management

Take Control

4.3
(15)

Collaborative remote access solution

Pricing

Value for money

4.2

0.8

5.0

What users say about Take Control's value for money

The price is also good, much better than Logmein or screenconnect.

GM

Gonçalo M.

Quality service at a great price for small businesses.

Tyler F.

Total