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PhoneBurner vs Kixie PowerCall Comparison

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Overview

Category Leaders

PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track...

Category Leaders

Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

149

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

161

5

4

3

2

1

139

17

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

221

5

4

3

2

1

185

17

9

3

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.
PhoneBurner Great Help in Lead Management and Generating Sales Opportunities.
Extremely happy with this company and their customer service. They did a great job of setting us up and continue to provide very fast, efficient customer service.

Pros

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.
From sales and customer service they have all been super helpful and great to work with.
Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

Cons

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.
I have been using PB for about a year now and I have 0 complaints.
If you mark a bad number it doesn't automatically remove the number from the dial list. Overpriced compared to similar competition.

Cons

Several of our team members had trouble with the system, such as it not registering a wireless mic, and problems with calls not coming in properly.
The call quality is horrible. The iphone app keeps crashing and is sometimes useless.
The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist, making it difficult to measure our team.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features127
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Answering Machine Detection
  • Appointment Scheduling
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Segmentation
  • Client Management
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Delivery
  • Cost Analysis
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • For Cloud Phone Systems
  • For Democrats
  • For Insurance Industry
  • For Republicans
  • For Sales Teams/Organizations
  • For Small Businesses
  • Fundraising Management
  • Goal Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Integrations Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Manual Dialer
  • Meeting Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Open Database Design
  • Outbound Call Center
  • Outbound Reporting
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Pre-recorded Messages
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Automation
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Tagging
  • Task Management
  • Task Scheduling
  • Telemarketing Management
  • Template Management
  • Text to Speech
  • Third Party Integrations
  • Training Management
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Volunteer Management
  • Voter Database
  • Workflow Management
  • Total features82
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Answering Machine Detection
  • Appointment Scheduling
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Segmentation
  • Client Management
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Delivery
  • Cost Analysis
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • For Cloud Phone Systems
  • For Democrats
  • For Insurance Industry
  • For Republicans
  • For Sales Teams/Organizations
  • For Small Businesses
  • Fundraising Management
  • Goal Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Integrations Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Manual Dialer
  • Meeting Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Open Database Design
  • Outbound Call Center
  • Outbound Reporting
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Pre-recorded Messages
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Automation
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Tagging
  • Task Management
  • Task Scheduling
  • Telemarketing Management
  • Template Management
  • Text to Speech
  • Third Party Integrations
  • Training Management
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Volunteer Management
  • Voter Database
  • Workflow Management

Integrations

  • Total integrations19
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations29
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM