PhoneCall Alternatives

Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform

PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner

NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24

Freshcaller is a cloud call center & global phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Read more about Freshcaller

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk

FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity. Read more about Talkdesk

8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office

PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud

Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!

ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability. Read more about ChaseData

Calling App for Customer Service Teams & Sales Teams accessible within your browser. CrazyCall requires no installation process and it takes less than 5 minutes to get started. Plus, it offers an IVR, call recordings, phone numbers from 75+ countries, and much more!… Read more about CrazyCall

RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution. Read more about RingCentral

Innitel's Predictive Dialer is a call center management solution promising automated features that assist agents and managers to maximize campaign performance. Read more about Predictive Dialer

T-Max Predictive Dialer is an inbound/outbound CRM dialing system for sales, marketing & collections teams with the aim of collecting more live contacts. Read more about T-Max Predictive Dialer

RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET

Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics. Read more about VCC Live

Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more. Read more about Newfies-Dialer

Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience

Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more. Read more about Dialfire

VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat. Read more about VICIdial

Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more… Read more about Call Center Application

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva

InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius

Dialpad is a modern cloud communications system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. Read more about Dialpad

Jive is a leader in customer satisfaction that emphasizes easy-to-use communication tools. The Jive Cloud architecture has been purpose-built to deliver the most reliable and scalable unified communications platform. Customers love our award winning dial plan editor and mobile accessibility. Read more about Jive Voice

Dialpad Sell is a sales dialer solution designed to help sales organizations of any size make and manage sales calls effectively with call routing, monitoring and reporting tools, plus voice intelligence technology, real-time recommendations, and more. Read more about Dialpad Sell Dialpad Sell supports Salesforce integration.

Kixie is the fastest way to make more sales calls. Kixie PowerCall is a powerful sales dialer with local presence dialing, intelligent CRM integration, and enterprise phone service all in one. Read more about Kixie

Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting. Key features include labeling, call recording, number porting, local/international calling, caller identification and spam call blocking. Read more about Ring4

Providing call tracking and analytics to more than 100,000 companies and marketing agencies in North America, CallRail's intuitive software helps data-driven marketers optimize the performance of their advertising campaigns and increase sales effectiveness. Read more about CallRail

QwikDial is cloud-based predictive/preview dialing software for ARM management with added features include secure payment processing and call recording. Read more about QwikDial

MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently with a range of calling, customer care, & team management features including visual call flow configuration, call recording, performance reports, & more… Read more about MightyCall

ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert knowledge. Read more about ProcedureFlow

8x8's self-service cloud contact center provides a flexible way to engage with customers, enabling any business to deliver a positive customer experience with a complete multi-channel solution and extensive customer analytics. Read more about Virtual Contact Center

XenCALL is an all-in-one CRM and VoIP predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone. Read more about XenCALL

Aloware is a cloud-based call center software, which helps small, midsize, and large enterprises manage two-way business communication with prospects and potential customers. Aloware offers a PBX platform, business SMS messaging, integrated call tracking, lead outreach automation, and IVR tools. Read more about Aloware

Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics. Read more about Omnis

Everyware is a web-based solution designed to help businesses and consumers manage processes related to two-way text messaging, appointment scheduling, payment reminders, and more to drive customer engagement and facilitate communication. Read more about Everyware

TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios. Read more about TRACK

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

PhoneWagon is a cloud-based call tracking and automation software that helps businesses monitor marketing campaigns and turn more leads into paying customers. Read more about PhoneWagon

Oreka TR total call recorder is an on-demand call or screen recording solution, offering live monitoring, call exporting, audit trailing, auto-tagging, and more. Read more about Oreka TR

The Chorus Conversation Cloud is an AI-driven tool which is designed to capture and record every sales call and customer-facing meeting to analyze and provide insights. The cloud-based tool aims to help teams become more customer centric, data-driven, and maintain alignment across the organization. Read more about Chorus

FCS Voice is a voice and digital messaging solution for hotels and resorts of all sizes, promising compatibility with major PABX and property management systems. Read more about FCS Voice

Gong is a conversation intelligence platform for business-to-business sales teams that records, transcribes and analyzes all sales calls to increase the effectiveness of sales conversions and win more deals. Sales team members can work together to produce winning sales tactics. Read more about Gong.io

FrontSpin is an inside sales power dialer and sales communication software which helps businesses to engage with more prospects in less time. Read more about FrontSpin

DialerAI is a predictive dialer solution designed for call centers, which helps manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management. Read more about DialerAI

Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus

RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer service agent on-boarding, with call scripting, historical reporting & CRM integrations. The platform aims to improve sales performance by saving time for agents & customers. Read more about RingCentral Engage Voice

ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies… Read more about ICTBroadcast

eXsight Call Accounting is a fully integrated technology expense management and unified communications management solution with optional outsourced managed services. Read more about eXsight Call Accounting

Intermedia Unite is a fully integrated, unified communication & collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a single cloud-based system designed to help simplify management and increase employee productivity… Read more about Intermedia Unite

SureTel is a cloud-based telephony solution, which helps businesses manage communication across teams & clients through Google integrations, call history, route timing, custom caller ID & more. It lets users record calls to store customer interactions in a unified database for future reference. Read more about SureTel

Ninja Number is a business phone line that works on your smartphone, managing your phone calls and texts while you work. It's leading edge technology that incorporates live virtual agents on demand and a chatbot powered by artificial intelligence to answer customer's FAQ's. Read more about Ninja Number

EZ Texting delivers the smartest, fastest, easiest, and most reliable ways to connect with your mobile audience. Read more about EZ Texting

Call Loop makes it easy to send bulk SMS marketing campaigns and voice broadcasts to ten or ten thousand contacts in just a few clicks. Read more about Call Loop

Datagate is a cloud-based service billing engine and customer portal which is designed to manage data aggregation, service usage analysis, costing, and invoicing. The software offers solutions for managed service providers, resellers, utilities, water, internal service providers, telecoms, and more. Read more about Datagate

With DialMyCalls you can record a message and send it to a list of phone numbers in seconds. We can also send text messages and e-mails which allows you to communicate with people 3 different ways. Our web-based system lets you access your account from any computer or mobile device. Read more about DialMyCalls

Intulse is a cloud-based VoIP system designed to help organizations streamline processes for inbound and outbound communications by providing phone solutions. Key features include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting. Read more about Intulse

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory, Grasshopper helps your small business sound professional and stay connected from anywhere. Read more about Grasshopper For more information visit, http://grasshopper.com.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services… Read more about Bandwidth

Phone.com is the leading cloud-based phone company focused on the needs of SMB and entrepreneurs. In addition to offering a variety of solutions, Phone.com delivers award-winning U.S. based customer support to more than 30,000 customers across America. Read more about Phone.com

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Meetings. Promote collaboration with team messaging, unlimited SMS, and more. Read more about RingCentral Office

Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. Read more about bpm'online CRM

KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk

Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk

Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more. Read more about KOOKOO CloudAgent

3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented. Read more about Aircall

Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more. Read more about Nectar Desk

Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall

SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns. Read more about SpitFire

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools

uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers. Key features: - True All in One - Omnichannel: Email, SMS, Web Chat, Facebook, Twitter. Read more about uContact - IVR - Gamification - Recording - WFM

CallHub is a Voice and Text messaging service for political campaigns, grassroots advocacy, non profits and businesses. Call Center, Voice & Text Broadcasting. Read more about CallHub

Voicent's easy-to-use Agent Dialer predictive dialer software dramatically increases productivity and improves campaign bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live person… Read more about Voicent Predictive Dialeranswers. When a live person answers, the software pops up a convenient window on your computer, detailing the person's name and number.

Click2Coach is a workforce optimization solution that helps call centers monitor & analyze agent performance and put measures in place to improve operations. Read more about Click2Coach

Virtual Observer is a call recording & workforce optimization software for contact centers that works with hosted VoIP providers and traditional PBX systems. Read more about Virtual Observer

Monet Software is a unified cloud workforce optimization solution that includes workforce management, quality management, performance management & analytics. Read more about Monet Software

A leading cloud native contact center that serves more than 1,000 companies across the globe. Read more about Sharpen

contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE

An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo

Contact center and predictive dialler for call centers on one single platform with CRM integration. Read more about Autom8 Enterprise

Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring. Read more about Focus Contact Center

CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible. Read more about CallBlitzer

Noble Solution Suite offers contact management, strategy planning, resource management, & compliance tools for companies of all sizes. Read more about Noble Solution Suite

TCN is a cloud-based call center solution. The platform supports both inbound and outbound processes along with blended calls, customizable voice messaging, and predictive dialing. It offers customers updates on real-time call campaign cost along with many more services. Read more about TCN

Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD). Read more about Fonvirtual Call Center

The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we pro… Read more about Vocalcomvide you with a complete set of tools to engage with your customers across any channels and increase sales — Vocalcom contact center software equips already 3.500+ businesses of all sizes with an entirely new view into customer relationships so agents can effortlessly deliver personalized service and enrich the entire customer experience. Here's the Key to turn your contact center into a profit center. it has best-in-class capabilities delivered with simplicity to power faster customer service while reducing operational costs through efficiency gains.

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern