Folder HelpDesk Features List

Folder HelpDesk

Helpdesk ticket collaboration system

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Folder HelpDesk Feature Summary

  • FAQ answers are easily created and added to ticket
  • Ticket retrieval also from an online form
  • Ticket history ‒ e-mail threading
  • Automatic e-mail notifications
  • Create Outlook Tasks from tickets and vice versa

Customer Service & Support Feature Comparison

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Ticket Management (50 other apps)
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