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Genesys Cloud CX
Software for faster, smarter, personal experiences
(21)
Total
97
125
151
features in common
97
features in common
NICE CXone user ratings
Top features
For Call Centers
CRM
Voice Mail
Genesys Cloud CX user ratings
Top features
IVR/Voice Recognition
Third-Party Integrations
Live Chat
Pricing
Starting from
$71/month
Value for money
What users say about NICE CXone's value for money
Total
104
182
151
features in common
104
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Genesys Cloud CX user ratings
Top features
IVR/Voice Recognition
Third-Party Integrations
Live Chat
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money