QwikDial Features List

QwikDial Reviews

QwikDial

Predictive Dialing solution for ARM system integration

5.0/5 (2 reviews)
300

QwikDial Feature Summary

  • Predictive dialer with preview dialing features
  • Automatic dialer capabilities
  • Accept payments via touchtone devices
  • Web-based predictive dialer for debt collection purposes
  • Automatic call recording and archiving
  • Integrates with ARM systems via API
  • Full visual reporting options on call/campaign performance
  • Drag-and-drop based Graphical Call Campaign Designer
  • Plot call campaigns with Graphical Call Campaign Designer
  • Maintains a secure call contact database

Customer Service & Support Feature Comparison

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Customizable Templates (43 other apps)
Email Integration (54 other apps)
Instant Messaging (63 other apps)
Knowledge Base (77 other apps)
Monitoring (52 other apps)
Multi-Channel Communication (53 other apps)
Prioritizing (51 other apps)
Reporting & Statistics (67 other apps)
Social Media Integration (52 other apps)
Surveys & Feedback (57 other apps)
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QwikDial Feature Reviews

2 reviewers had the following to say about QwikDial's features:

JW Blair

We have used this dialer technology for over a year now and are happy to have made the switch.

2018-02-05

Pros

This saves us countless hours of management. Beyond that, the platform allows us to scale up when our volumes are heaviest without the addition of any more Telephone equipment.

Cons

Certainly more expensive when compared to traditional long distance costs, however, we have no hardware to support (since it is cloud based) and the integration with our ARM software saves us the time to offset this increased spend.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Conrad Kramer

QwikDial has changed the way we call people. Very happy with this software.

2018-06-08

Fantastic software that does everything it says it does.

Pros

In addition, they have a very good reporting features.

Cons

I cannot say anything bad about this company. For the price you pay, how could anyone ever complain? I'd recommend it to anyone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more