App comparison

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RenewityRMA Logo

RenewityRMA

4.9
(10)

Write a review

Returns management and product service tracking solution

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(1)

RenewityRMA Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Blitzz logo

Blitzz

4.7
(20)

Video-powered technical support platform

Features

Total

Blitzz logo
RenewityRMA logo

8

36

40

features in common

8

features in common

Blitzz logo

Blitzz user ratings

Functionality

4.6
(20)

Top features

  • Third Party Integrations

    5.0

  • Service History

    5.0

  • Scheduling

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Reporting/Analytics

    N/A

  • Compliance Management

    N/A

  • Client Portal

    N/A

Pricing

Value for money

Blitzz logo
4.6

0.4

RenewityRMA logo
5.0

What users say about Blitzz's value for money

They were genuinely interested in how they can help our organization get better by using their solution. They were extremely accommodating and always available to us.
The ease with which the session can be initiated, even with customers wary of giving up control of their phone. Quality of photos and videos is excellent.
Zendesk Suite logo

Zendesk Suite

4.4
(3.5K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
RenewityRMA logo

23

184

40

features in common

23

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.5K)

Top features

  • Audit Trail

    5.0

  • Real Time Data

    5.0

  • Customer Complaint Tracking

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Electronic Claims

    N/A

  • Contact Database

    N/A

  • For Field Service

    N/A

Pricing

Starting from

$49/month

Value for money

Zendesk Suite logo
4.2

0.8

RenewityRMA logo
5.0

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

Categories in common

Support.cc logo

Support.cc

5.0
(3)

provide best customer service

Features

Total

Support.cc logo
RenewityRMA logo

11

30

40

features in common

11

features in common

Support.cc logo

Support.cc user ratings

Functionality

5.0
(3)

Top features

  • Multi-Channel Communication

    5.0

  • Email Management

    5.0

  • Alerts/Notifications

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Returns Management

    N/A

  • Compliance Management

    N/A

  • Client Portal

    N/A

Categories in common

Bitrix24 logo

Bitrix24

4.1
(682)

100% free CRM, collaboration, and communication tool suite

Features

Total

Bitrix24 logo
RenewityRMA logo

21

410

40

features in common

21

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.2
(682)

Top features

  • Client Database

    5.0

  • Drag & Drop

    5.0

  • Search/Filter

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Contract/License Management

    N/A

  • Compliance Management

    N/A

  • Electronic Claims

    N/A

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.8

RenewityRMA logo
5.0

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

Categories in common

LiveAgent logo

LiveAgent

4.7
(1.3K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
RenewityRMA logo

20

174

40

features in common

20

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.3K)

Top features

  • Inbox Management

    5.0

  • Chat/Messaging

    5.0

  • Computer Telephony Integration

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Customer Management

    N/A

  • Contract/License Management

    N/A

  • Eligibility Verification

    N/A

Pricing

Starting from

$9/month

Value for money

LiveAgent logo
4.7

0.3

RenewityRMA logo
5.0

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Categories in common

JIRA Service Management logo

JIRA Service Management

4.4
(503)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
RenewityRMA logo

19

107

40

features in common

19

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.4
(503)

Top features

  • Issue Management

    5.0

  • Issue Tracking

    5.0

  • Data Import/Export

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Customer Database

    N/A

  • Contact Database

    N/A

  • Electronic Claims

    N/A

Pricing

Starting from

$60/month

Value for money

JIRA Service Management logo
4.3

0.7

RenewityRMA logo
5.0

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

Categories in common

Issuetrak logo

Issuetrak

4.6
(181)

Report. Resolve. Relax. It starts with Issuetrak.

Features

Total

Issuetrak logo
RenewityRMA logo

26

172

40

features in common

26

features in common

Issuetrak logo

Issuetrak user ratings

Functionality

4.4
(181)

Top features

  • Help Desk Management

    5.0

  • Real Time Reporting

    5.0

  • Problem Management

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Quotes/Estimates

    N/A

  • Eligibility Verification

    N/A

  • Electronic Claims

    N/A

Pricing

Starting from

$69/month

Value for money

Issuetrak logo
4.5

0.5

RenewityRMA logo
5.0

What users say about Issuetrak's value for money

What I liked the most is ability to configure custom processes per team. Also if team-specific setup worked good for single team, it was easy to share it with other teams.
It is really easy to use and is good for auto-assigning and helping out our smaller sized IT team with solving and making workflow easy.

Categories in common

UseResponse logo

UseResponse

4.7
(35)

All-in-one Customer Support and Feedback Suite

Features

Total

UseResponse logo
RenewityRMA logo

20

101

40

features in common

20

features in common

UseResponse logo

UseResponse user ratings

Functionality

4.7
(35)

Top features

  • Knowledge Base Management

    5.0

  • Customizable Branding

    5.0

  • Workflow Configuration

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Contract/License Management

    N/A

  • Contact Database

    N/A

  • Electronic Claims

    N/A

Pricing

Starting from

$199/month

Value for money

UseResponse logo
4.8

0.2

RenewityRMA logo
5.0

What users say about UseResponse's value for money

My experience with the tool is very good, it has allied a lot of stress around here, therefore, I just complain about the amount we paid. But the tool itself is perfect and is being of good help.
We didn´t have something like this in our company before and we are very happy that we´ve found such a great tool and partner to work with.

Categories in common

Movidesk logo

Movidesk

4.8
(4)

Omnichannel customer service and help desk platform

Features

Total

Movidesk logo
RenewityRMA logo

14

38

40

features in common

14

features in common

Movidesk logo

Movidesk user ratings

Functionality

4.3
(4)

Top features

  • Live Chat

    5.0

  • Incident Management

    5.0

  • Email Management

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Trend Analysis

    N/A

  • Client Portal

    N/A

  • Claims Tracking

    N/A

Categories in common

NestDesk logo

NestDesk

5.0
(2)

Customer engagement and service management solution

Features

Total

NestDesk logo
RenewityRMA logo

5

18

40

features in common

5

features in common

NestDesk logo

NestDesk user ratings

Functionality

5.0
(2)

Top features

  • Third Party Integrations

    5.0

  • Reporting/Analytics

    5.0

  • Real Time Analytics

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Client Portal

    N/A

  • Claims Tracking

    N/A

  • Claims Adjuster Management

    N/A

Categories in common

Tiflux logo

Tiflux

4.9
(15)

System for the management of ticket flows and attendance

Features

Total

Tiflux logo
RenewityRMA logo

19

109

40

features in common

19

features in common

Tiflux logo

Tiflux user ratings

Functionality

4.8
(15)

Unique features

  • Macros/Templated Responses

  • Remote Monitoring & Management

  • Data Visualization

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Customer Management

  • Contact Database

  • Eligibility Verification

Pricing

Value for money

Tiflux logo
4.8

0.2

RenewityRMA logo
5.0

What users say about Tiflux's value for money

Something that I dislike is the fact that after the first configuration it is very difficult to change several settings as the old records are stuck in these settings.
The great advantage of TiFlux is that it was developed specifically for companies in the sector.

Categories in common

SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(550)

IT Service Desk & Asset Management Software

Features

Total

SolarWinds Service Desk logo
RenewityRMA logo

18

93

40

features in common

18

features in common

SolarWinds Service Desk logo

SolarWinds Service Desk user ratings

Functionality

4.4
(550)

Top features

  • Activity Tracking

    5.0

  • Compliance Management

    5.0

  • API

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Customer Management

    N/A

  • Customer Database

    N/A

  • Eligibility Verification

    N/A

Pricing

Starting from

$19/month

Value for money

SolarWinds Service Desk logo
4.5

0.5

RenewityRMA logo
5.0

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.
The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.

Categories in common

C2 ATOM logo

C2 ATOM

4.2
(13)

The ultimate ITSM platform

Features

Total

C2 ATOM logo
RenewityRMA logo

21

122

40

features in common

21

features in common

C2 ATOM logo

C2 ATOM user ratings

Functionality

4.0
(13)

Top features

  • Queue Management

    5.0

  • Knowledge Base Management

    5.0

  • Interaction Tracking

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Electronic Claims

    N/A

  • Customer Management

    N/A

  • For Field Service

    N/A

Pricing

Starting from

$44/month

Value for money

C2 ATOM logo
4.2

0.8

RenewityRMA logo
5.0

What users say about C2 ATOM's value for money

This is the most robust and wonderfully integrated ITSM I have ever had the ability to use, endorse and build.
This is the most flexible and beautifully integrated ITSM that I have ever had the chance to use, support and develop. It has all the functionnalities you can dream of and they are easy to use.

Categories in common

EcholoN logo

EcholoN

4.7
(35)

Help desk software for managing customer service processes

Features

Total

EcholoN logo
RenewityRMA logo

23

184

40

features in common

23

features in common

EcholoN logo

EcholoN user ratings

Functionality

4.8
(35)

Top features

  • Document Storage

    5.0

  • Activity Dashboard

    5.0

  • Task Management

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Electronic Claims

    N/A

  • Customer Management

    N/A

  • For Field Service

    N/A

Categories in common

ky2help logo

ky2help

4.2
(14)

IT service management software

Features

Total

ky2help logo
RenewityRMA logo

20

104

40

features in common

20

features in common

ky2help logo

ky2help user ratings

Functionality

4.1
(14)

Top features

  • Self Service Portal

    5.0

  • Customer Database

    5.0

  • Access Controls/Permissions

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Electronic Claims

    N/A

  • Customer Management

    N/A

  • For Field Service

    N/A

Categories in common

InvGate Service Desk logo

InvGate Service Desk

4.7
(100)

IT service desk software

Features

Total

InvGate Service Desk logo
RenewityRMA logo

14

75

40

features in common

14

features in common

InvGate Service Desk logo

InvGate Service Desk user ratings

Functionality

4.5
(100)

Top features

  • Support Ticket Management

    5.0

  • Incident Management

    5.0

  • Service Level Agreement (SLA) Management

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Trend Analysis

    N/A

  • Compliance Management

    N/A

  • Client Portal

    N/A

Pricing

Value for money

InvGate Service Desk logo
4.5

0.5

RenewityRMA logo
5.0

What users say about InvGate Service Desk's value for money

Easy to setup and easy to understand on daily usage, the relations between grouping, help desk and catalog is superb.
Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing.

Categories in common

Vision Helpdesk logo

Vision Helpdesk

4.7
(33)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Features

Total

Vision Helpdesk logo
RenewityRMA logo

17

99

40

features in common

17

features in common

Vision Helpdesk logo

Vision Helpdesk user ratings

Functionality

4.7
(33)

Top features

  • Email Management

    5.0

  • Real-time Consumer-facing Chat

    5.0

  • Mobile Access

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Contact Database

    N/A

  • Compliance Management

    N/A

  • Data Import/Export

    N/A

Pricing

Starting from

$15/month

Value for money

Vision Helpdesk logo
4.5

0.5

RenewityRMA logo
5.0

What users say about Vision Helpdesk's value for money

Awesome experience with Vision Helpdesk and support from the team is also very quick and good.
What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.

Categories in common

Mint Service Desk logo

Mint Service Desk

4.8
(12)

IT service desk and asset management solution

Features

Total

Mint Service Desk logo
RenewityRMA logo

18

83

40

features in common

18

features in common

Mint Service Desk logo

Mint Service Desk user ratings

Functionality

4.6
(12)

Top features

  • Incident Management

    5.0

  • Contract/License Management

    5.0

  • Alerts/Notifications

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Contact Database

    N/A

  • Compliance Management

    N/A

  • Data Import/Export

    N/A

Categories in common

ProProfs Help Desk logo

ProProfs Help Desk

4.8
(12)

Help desk and ticketing solution for customer service

Features

Total

ProProfs Help Desk logo
RenewityRMA logo

10

32

40

features in common

10

features in common

ProProfs Help Desk logo

ProProfs Help Desk user ratings

Functionality

4.6
(12)

Top features

  • Real-Time Chat

    5.0

  • Multi-Channel Communication

    5.0

  • Self Service Portal

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Returns Management

    N/A

  • Compliance Management

    N/A

  • Client Portal

    N/A

Pricing

Starting from

$15/month

Value for money

ProProfs Help Desk logo
4.8

0.2

RenewityRMA logo
5.0

What users say about ProProfs Help Desk's value for money

We are quite pleased to get some competitive functionalities at almost $10/agent/month. Our customer support operation has improved over the course of time and everything is in proper sync.
I love their features: shared inbox, connect support systems, customer satisfaction survey. A customer satisfaction survey helps to identify how you can improve your customer support.

Categories in common

Trengo logo

Trengo

4.5
(20)

A smart customer engagement platform.

Features

Total

Trengo logo
RenewityRMA logo

15

65

40

features in common

15

features in common

Trengo logo

Trengo user ratings

Functionality

4.2
(20)

Top features

  • Remote Access/Control

    5.0

  • Customizable Templates

    5.0

  • Real Time Notifications

    4.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Warranty Claims Management

    N/A

  • Compliance Management

    N/A

  • Client Portal

    N/A

Pricing

Starting from

15/month

Value for money

Trengo logo
4.5

0.5

RenewityRMA logo
5.0

What users say about Trengo's value for money

I like the company and it's staff, very smart people with a sense of humor, great to work with.
Everthing in one place with an interface that works like a charm and looks good too.

Categories in common

Hipporello Service Desk logo

Hipporello Service Desk

5.0
(1)

Turn your Trello Board into a service desk

Features

Total

Hipporello Service Desk logo
RenewityRMA logo

4

11

40

features in common

4

features in common

Hipporello Service Desk logo

Hipporello Service Desk user ratings

Functionality

5.0
(1)

Unique features

  • Drag & Drop

  • Web Forms

  • Reporting & Statistics

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Client Portal

  • Claims Tracking

  • Workflow Management

Categories in common

TeamSupport logo

TeamSupport

4.5
(829)

The complete B2B solution for great customer support

Features

Total

TeamSupport logo
RenewityRMA logo

21

109

40

features in common

21

features in common

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(829)

Top features

  • Support Ticket Tracking

    5.0

  • Real-time Consumer-facing Chat

    5.0

  • Incident Management

    5.0

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Customer Management

    N/A

  • Contract/License Management

    N/A

  • Eligibility Verification

    N/A

Pricing

Starting from

$49/month

Value for money

TeamSupport logo
4.4

0.6

RenewityRMA logo
5.0

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.
It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.

Categories in common

Cayzu logo

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

Features

Total

Cayzu logo
RenewityRMA logo

19

82

40

features in common

19

features in common

Cayzu logo

Cayzu user ratings

Functionality

5.0
(31)

Unique features

  • Visual Analytics

  • Real Time Analytics

  • Real-time Updates

RenewityRMA logo

RenewityRMA user ratings

Functionality

4.6
(10)

Unique features

  • Contract/License Management

  • Compliance Management

  • Electronic Claims

Pricing

Starting from

$4/month

Value for money

Cayzu logo
4.9

0.1

RenewityRMA logo
5.0

What users say about Cayzu's value for money

I love the level of customization for each agents, and creating forms would better manage, and direct each issue to the appropriate department for great support.
Cayzu is the clear winner for us. Easy to use, flexible, great for agents and great for management.

Categories in common

OTRS logo

OTRS

4.4
(71)

Helpdesk software for customer service management teams

Features

Total

OTRS logo
RenewityRMA logo

20

103

40

features in common

20

features in common

OTRS logo

OTRS user ratings

Functionality

4.4
(71)

Top features

  • Reporting/Analytics

    5.0

  • Reporting & Statistics