RenewityRMA Alternatives &amp; Competitors

(20)

Top features

Third Party Integrations
5.0
Service History
5.0
Scheduling
5.0

RenewityRMA user ratings

Functionality

Unique features

Reporting/Analytics
N/A
Compliance Management
N/A
Client Portal
N/A

Pricing

Value for money

4.6

0.4

5.0

What users say about Blitzz's value for money

They were genuinely interested in how they can help our organization get better by using their solution. They were extremely accommodating and always available to us.

CL

Cory L.

The ease with which the session can be initiated, even with customers wary of giving up control of their phone. Quality of photos and videos is excellent.

RN

Rick N.

Categories in common

Features

Total

23

184

40

features in common

23

features in common

Zendesk Suite user ratings

Functionality

(3.5K)

Top features

Audit Trail
5.0
Real Time Data
5.0
Customer Complaint Tracking
5.0

RenewityRMA user ratings

Functionality

Unique features

Electronic Claims
N/A
Contact Database
N/A
For Field Service
N/A

Pricing

Starting from

$49/month

Value for money

4.2

0.8

5.0

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

Features

Total

11

30

40

features in common

11

features in common

Support.cc user ratings

Functionality

(3)

Top features

Multi-Channel Communication
5.0
Email Management
5.0
Alerts/Notifications
5.0

RenewityRMA user ratings

Functionality

Unique features

Returns Management
N/A
Compliance Management
N/A
Client Portal
N/A

Categories in common

Features

Total

21

410

40

features in common

21

features in common

Bitrix24 user ratings

Functionality

4.2

(682)

Top features

Client Database
5.0
Drag & Drop
5.0
Search/Filter
5.0

RenewityRMA user ratings

Functionality

Unique features

Contract/License Management
N/A
Compliance Management
N/A
Electronic Claims
N/A

Pricing

Starting from

$61/month

Value for money

4.2

0.8

5.0

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Categories in common

Features

Total

20

174

40

features in common

20

features in common

LiveAgent user ratings

Functionality

(1.3K)

Top features

Inbox Management
5.0
Chat/Messaging
5.0
Computer Telephony Integration
5.0

RenewityRMA user ratings

Functionality

Unique features

Customer Management
N/A
Contract/License Management
N/A
Eligibility Verification
N/A

Pricing

Starting from

$9/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.

RP

Rafael P.

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

Categories in common

Features

Total

19

107

40

features in common

19

features in common

JIRA Service Management user ratings

Functionality

(503)

Top features

Issue Management
5.0
Issue Tracking
5.0
Data Import/Export
5.0

RenewityRMA user ratings

Functionality

Unique features

Customer Database
N/A
Contact Database
N/A
Electronic Claims
N/A

Pricing

Starting from

$60/month

Value for money

4.3

0.7

5.0

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.

MP

Mladen P.

It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

VB

Vishal B.

Categories in common

Features

Total

26

172

40

features in common

26

features in common

Issuetrak user ratings

Functionality

(181)

Top features

Help Desk Management
5.0
Real Time Reporting
5.0
Problem Management
5.0

RenewityRMA user ratings

Functionality

Unique features

Quotes/Estimates
N/A
Eligibility Verification
N/A
Electronic Claims
N/A

Pricing

Starting from

$69/month

Value for money

4.5

0.5

5.0

What users say about Issuetrak's value for money

What I liked the most is ability to configure custom processes per team. Also if team-specific setup worked good for single team, it was easy to share it with other teams.

AR

Verified reviewer

It is really easy to use and is good for auto-assigning and helping out our smaller sized IT team with solving and making workflow easy.

Alexis T.

Categories in common

Features

Total

20

101

40

features in common

20

features in common

UseResponse user ratings

Functionality

4.7

(35)

Top features

Knowledge Base Management
5.0
Customizable Branding
5.0
Workflow Configuration
5.0

RenewityRMA user ratings

Functionality

Unique features

Contract/License Management
N/A
Contact Database
N/A
Electronic Claims
N/A

Pricing

Starting from

$199/month

Value for money

4.8

0.2

5.0

What users say about UseResponse's value for money

My experience with the tool is very good, it has allied a lot of stress around here, therefore, I just complain about the amount we paid. But the tool itself is perfect and is being of good help.

Pedro B.

We didn´t have something like this in our company before and we are very happy that we´ve found such a great tool and partner to work with.

LS

Lennert S.

Categories in common

Features

Total

14

38

40

features in common

14

features in common

Movidesk user ratings

Functionality

4.3

(4)

Top features

Live Chat
5.0
Incident Management
5.0
Email Management
5.0

RenewityRMA user ratings

Functionality

Unique features

Trend Analysis
N/A
Client Portal
N/A
Claims Tracking
N/A

Categories in common

Features

Total

5

18

40

features in common

5

features in common

NestDesk user ratings

Functionality

(2)

Top features

Third Party Integrations
5.0
Reporting/Analytics
5.0
Real Time Analytics
5.0

RenewityRMA user ratings

Functionality

Unique features

Client Portal
N/A
Claims Tracking
N/A
Claims Adjuster Management
N/A

Categories in common

Features

Total

19

109

40

features in common

19

features in common

Tiflux user ratings

Functionality

4.8

(15)

Unique features

Macros/Templated Responses
Remote Monitoring & Management
Data Visualization

RenewityRMA user ratings

Functionality

Unique features

Customer Management
Contact Database
Eligibility Verification

Pricing

Value for money

4.8

0.2

5.0

What users say about Tiflux's value for money

Something that I dislike is the fact that after the first configuration it is very difficult to change several settings as the old records are stuck in these settings.

FK

Fabiano K.

The great advantage of TiFlux is that it was developed specifically for companies in the sector.

MB

Marcelo B.

Categories in common

Features

Total

18

93

40

features in common

18

features in common

SolarWinds Service Desk user ratings

Functionality

(550)

Top features

Activity Tracking
5.0
Compliance Management
5.0
API
5.0

RenewityRMA user ratings

Functionality

Unique features

Customer Management
N/A
Customer Database
N/A
Eligibility Verification
N/A

Pricing

Starting from

$19/month

Value for money

4.5

0.5

5.0

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.

JJ

Jeffrey J.

The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.

JI

Jason I.

Categories in common

Features

Total

21

122

40

features in common

21

features in common

C2 ATOM user ratings

Functionality

4.0

(13)

Top features

Queue Management
5.0
Knowledge Base Management
5.0
Interaction Tracking
5.0

RenewityRMA user ratings

Functionality

Unique features

Electronic Claims
N/A
Customer Management
N/A
For Field Service
N/A

Pricing

Starting from

$44/month

Value for money

4.2

0.8

5.0

What users say about C2 ATOM's value for money

This is the most robust and wonderfully integrated ITSM I have ever had the ability to use, endorse and build.

SL

Sandhya L.

This is the most flexible and beautifully integrated ITSM that I have ever had the chance to use, support and develop. It has all the functionnalities you can dream of and they are easy to use.

RT

Rachelle T.

Categories in common

Features

Total

23

184

40

features in common

23

features in common

EcholoN user ratings

Functionality

4.8

(35)

Top features

Document Storage
5.0
Activity Dashboard
5.0
Task Management
5.0

RenewityRMA user ratings

Functionality

Unique features

Electronic Claims
N/A
Customer Management
N/A
For Field Service
N/A

Categories in common

Features

Total

20

104

40

features in common

20

features in common

ky2help user ratings

Functionality

4.1

(14)

Top features

Self Service Portal
5.0
Customer Database
5.0
Access Controls/Permissions
5.0

RenewityRMA user ratings

Functionality

Unique features

Electronic Claims
N/A
Customer Management
N/A
For Field Service
N/A

Categories in common

Features

Total

14

75

40

features in common

14

features in common

InvGate Service Desk user ratings

Functionality

4.5

(100)

Top features

Support Ticket Management
5.0
Incident Management
5.0
Service Level Agreement (SLA) Management
5.0

RenewityRMA user ratings

Functionality

Unique features

Trend Analysis
N/A
Compliance Management
N/A
Client Portal
N/A

Pricing

Value for money

4.5

0.5

5.0

What users say about InvGate Service Desk's value for money

Easy to setup and easy to understand on daily usage, the relations between grouping, help desk and catalog is superb.

WH

Windy H.

Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing.

FA

Fernanda A.

Categories in common

Features

Total

17

99

40

features in common

17

features in common

Vision Helpdesk user ratings

Functionality

4.7

(33)

Top features

Email Management
5.0
Real-time Consumer-facing Chat
5.0
Mobile Access
5.0

RenewityRMA user ratings

Functionality

Unique features

Contact Database
N/A
Compliance Management
N/A
Data Import/Export
N/A

Pricing

Starting from

$15/month

Value for money

4.5

0.5

5.0

What users say about Vision Helpdesk's value for money

Awesome experience with Vision Helpdesk and support from the team is also very quick and good.

MP

Manish P.

What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.

HP

Hafifah P.

Categories in common

Features

Total

18

83

40

features in common

18

features in common

Mint Service Desk user ratings

Functionality

(12)

Top features

Incident Management
5.0
Contract/License Management
5.0
Alerts/Notifications
5.0

RenewityRMA user ratings

Functionality

Unique features

Contact Database
N/A
Compliance Management
N/A
Data Import/Export
N/A

Categories in common

Features

Total

10

32

40

features in common

10

features in common

ProProfs Help Desk user ratings

Functionality

(12)

Top features

Real-Time Chat
5.0
Multi-Channel Communication
5.0
Self Service Portal
5.0

RenewityRMA user ratings

Functionality

Unique features

Returns Management
N/A
Compliance Management
N/A
Client Portal
N/A

Pricing

Starting from

$15/month

Value for money

4.8

0.2

5.0

What users say about ProProfs Help Desk's value for money

We are quite pleased to get some competitive functionalities at almost $10/agent/month. Our customer support operation has improved over the course of time and everything is in proper sync.

Ashutosh P.

I love their features: shared inbox, connect support systems, customer satisfaction survey. A customer satisfaction survey helps to identify how you can improve your customer support.

AR

Verified reviewer

Categories in common

Features

Total

15

65

40

features in common

15

features in common

Trengo user ratings

Functionality

4.2

(20)

Top features

Remote Access/Control
5.0
Customizable Templates
5.0
Real Time Notifications
4.0

RenewityRMA user ratings

Functionality

Unique features

Warranty Claims Management
N/A
Compliance Management
N/A
Client Portal
N/A

Pricing

Starting from

€15/month

Value for money

4.5

0.5

5.0

What users say about Trengo's value for money

I like the company and it's staff, very smart people with a sense of humor, great to work with.

Md

Martijn d.

Everthing in one place with an interface that works like a charm and looks good too.

TS

Tim S.

Categories in common

Features

Total

4

11

40

features in common

4

features in common

Hipporello Service Desk user ratings

Functionality

(1)

Unique features

Drag & Drop
Web Forms
Reporting & Statistics

RenewityRMA user ratings

Functionality

Unique features

Client Portal
Claims Tracking
Workflow Management

Categories in common

Features

Total

21

109

40

features in common

21

features in common

TeamSupport user ratings

Functionality

4.3

(829)

Top features

Support Ticket Tracking
5.0
Real-time Consumer-facing Chat
5.0
Incident Management
5.0

RenewityRMA user ratings

Functionality

Unique features

Customer Management
N/A
Contract/License Management
N/A
Eligibility Verification
N/A

Pricing

Starting from

$49/month

Value for money

4.4

0.6

5.0

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.

LA

Linda A.

It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.

AH

Atlee H.

Categories in common

Features

Total

19

82

40

features in common

19

features in common

Cayzu user ratings

Functionality

(31)

Unique features

Visual Analytics
Real Time Analytics
Real-time Updates

RenewityRMA user ratings

Functionality

Unique features

Contract/License Management
Compliance Management
Electronic Claims

Pricing

Starting from

$4/month

Value for money

4.9

0.1

5.0

What users say about Cayzu's value for money

I love the level of customization for each agents, and creating forms would better manage, and direct each issue to the appropriate department for great support.

AC

Angie C.

Cayzu is the clear winner for us. Easy to use, flexible, great for agents and great for management.

PR

Pete R.

Categories in common

Features

Total

20

103

40

features in common

20

features in common

OTRS user ratings

Functionality