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Total
62
129
87
features in common
62
features in common
NICE CXone's unique features
Rules-Based Workflow
Power Dialer
Customer Database
Customer History
RingCentral Contact Center's unique features
Single Sign On
Lead Management
Customizable Reports
Data Import/Export
Pricing
Starting from
$100/month
Value for money
What users say about NICE CXone's value for money
rakesh m.
JW
Justin W.
Categories in common
Total
64
106
87
features in common
64
features in common
Talkdesk's unique features
Answering Machine Detection
VoIP
Automatic Lead Distribution
Support Ticket Tracking
RingCentral Contact Center's unique features
Single Sign On
Caller Profiles
Campaign Management
Mobile Access
Pricing
Value for money
0.5
What users say about Talkdesk's value for money
JM
Jessamine M.
CT
Christian T.
Categories in common
Total
40
78
87
features in common
40
features in common
Twilio's unique features
Data Collection
Mobile Alerts
Mobile Coupons
MMS
RingCentral Contact Center's unique features
Email Management
Caller ID
VoIP Connection
Call Reporting
Pricing
Starting from
$0.01
Value for money
0.3
What users say about Twilio's value for money
AR
Anonymous Reviewer
OM
Or M.
Categories in common
Total
68
125
87
features in common
68
features in common
Genesys Cloud CX's unique features
Multiple Parties
Self Service Portal
VoIP
Telemarketing Management
RingCentral Contact Center's unique features
Lead Management
Call Tracking Metrics
Contact Management
Event Triggered Actions
Pricing
Starting from
$75/month
Value for money
What users say about Genesys Cloud CX's value for money
AR
Anonymous Reviewer
AP
Amanda P.
Categories in common
Total
48
55
87
features in common
48
features in common
Connect First's unique features
Voice Customization
Automatic Lead Distribution
Answering Machine Detection
Call Scheduling
RingCentral Contact Center's unique features
Event Triggered Actions
File Sharing
Contact Management
Data Import/Export
Pricing
Value for money
0.3
What users say about Connect First's value for money
Morgan T.
DG
Derick G.
Categories in common
Total
74
124
87
features in common
74
features in common
Five9's unique features
Customizable Templates
FCC Compliance
Text Analysis
AI/Machine Learning
RingCentral Contact Center's unique features
Activity Tracking
Conferencing
Fax Management
Contact Management
Pricing
Starting from
$100/month
Value for money
What users say about Five9's value for money
BG
Bernard G.
CM
Christopher M.
Total
50
87
87
features in common
50
features in common
ChaseData CCaaS's unique features
FTC Compliance
Call Screening
Alerts/Notifications
Open Database Design
RingCentral Contact Center's unique features
Video Conferencing
File Sharing
Call Reporting
Keyword Tracking
Pricing
Value for money
0.6
What users say about ChaseData CCaaS's value for money
WD
Wayne D.
BH
Brian H.
Categories in common
Total
56
98
87
features in common
56
features in common
Aircall's unique features
Real Time Notifications
Automated Attendant
Time Zone Tracking
Integrations Management
RingCentral Contact Center's unique features
Performance Management
Call Tracking Metrics
Multi-Channel Communication
Call Center Integration
Pricing
Starting from
$30/month
Value for money
0.1
What users say about Aircall's value for money
RP
Ria P.
JB
Jonathon B.
Categories in common
Total
48
73
87
features in common
48
features in common
Bright Pattern's unique features
Dashboard
Support Ticket Management
Customer Database
Real Time Notifications
RingCentral Contact Center's unique features
Video Conferencing
Text to Speech
Contact Management
Mobile Access
Pricing
Starting from
$70/month
Value for money
0.8
What users say about Bright Pattern's value for money
GG
Gerry G.
EB
Eric B.
Categories in common
Total
73
125
87
features in common
73
features in common
Call Center Studio's unique features
Employee Coaching Tools
Voice Customization
Template Management
Self Service Portal
RingCentral Contact Center's unique features
Caller Profiles
Call Tracking Metrics
Call Center Integration
File Sharing
Pricing
Value for money
0.7
What users say about Call Center Studio's value for money
AR
Anonymous Reviewer
fb
fatih boran b.
Categories in common
Total
27
66
87
features in common
27
features in common
Rescue's unique features
Real Time Screen Sharing
Incident Management
Remote Support
Problem Management
RingCentral Contact Center's unique features
Customizable Reports
Keyword Tracking
Real Time Reporting
Contact Database
Pricing
Starting from
$108.25/month
Value for money
0.2
What users say about Rescue's value for money
JP
Jed P.
NR
Nathanial R.
Categories in common
Total
40
74
87
features in common
40
features in common
Dialpad's unique features
PBX
Alerts/Notifications
Call Conferencing
Sentiment Analysis
RingCentral Contact Center's unique features
Predictive Dialer
Computer Telephony Integration
Campaign Management
Survey/Poll Management
Pricing
Starting from
$15
Value for money
0.4
What users say about Dialpad's value for money
SS
Sarah S.
DC
Darien C.
Total
54
61
87
features in common
54
features in common
XCALLY's unique features
VoIP
Automated Attendant
SMS Messaging
PBX
RingCentral Contact Center's unique features
Single Sign On
Call Center Integration
Call Tracking Metrics
On-Demand Recording
Pricing
Value for money
0.7
What users say about XCALLY's value for money
Fabricio G.
MM
Matovu M.
Categories in common
Total
52
126
87
features in common
52
features in common
PhoneBurner's unique features
Automatic Lead Distribution
Tagging
Pre-recorded Messages
Reminders
RingCentral Contact Center's unique features
Single Sign On
Workforce Management
Alerts / Escalation
Keyword Tracking
Pricing
Starting from
$124/month
Value for money
0.7
What users say about PhoneBurner's value for money
NP
Nicky P.
CT
Chris T.
Categories in common
Total
37
38
87
features in common
37
features in common
Alvaria Cloud's unique feature
Alerts/Notifications
RingCentral Contact Center's unique features
Multiple Scripts
Event Triggered Actions
Contact Management
Call Transfer
Pricing
Value for money
0.1
What users say about Alvaria Cloud's value for money
DM
David M.
RS
RONALD S.
Categories in common
Total
23
23
87
features in common
23
features in common
Dialer360's unique features
No unique features
RingCentral Contact Center's unique features
Call Tracking Metrics
Agent Interface
Social Media Integration
Video Conferencing
Pricing
Starting from
$25/month
Value for money
0.7
What users say about Dialer360's value for money
AS
Abhishek S.
AB
Abdul B.
Categories in common
Total
70
125
87
features in common
70
features in common
CallTrackingMetrics' unique features
FCC Compliance
Automated Responses
Campaign Scheduling
Process/Workflow Automation
RingCentral Contact Center's unique features
Progressive Dialer
Contact Database
Surveys & Feedback
Scheduled Recording
Pricing
Starting from
$39/month
Value for money
0.4
What users say about CallTrackingMetrics' value for money
MG
Molly G.
AF
Andy F.
Total
33
43
87
features in common
33
features in common
SpitFire's unique features
FCC Compliance
Call Disposition
VoIP
Preview Dialer
RingCentral Contact Center's unique features
Real Time Monitoring
Multi-Channel Communication
Reporting & Statistics
Voice Mail
Pricing
Starting from
$70/month
Value for money
0.1
What users say about SpitFire's value for money
NS
Nate S.
BH
Ben H.
Categories in common
Total
38
55
87
features in common
38
features in common
InGenius' unique features
Lead Capture
Search/Filter
Engagement Tracking
Performance Metrics
RingCentral Contact Center's unique features
Multiple Scripts
Interaction Tracking
Contact Management
Reporting & Statistics
Categories in common
Total
62
113
87
features in common
62
features in common
3CX's unique features
Access Controls/Permissions
Progress Tracking
Search/Filter
SIP Trunking
RingCentral Contact Center's unique features
Chatbot
Automatic Outbound Dialer
Agent Interface
Campaign Management
Pricing
Starting from
$145/year
Value for money
0.3
What users say about 3CX's value for money
JA
Jessica A.
LP
Luke P.
Categories in common
Total
71
134
87
features in common
71
features in common
CloudTalk's unique features
FCC Compliance
Sentiment Analysis
Virtual Extensions
Knowledge Base Management
RingCentral Contact Center's unique features
Multi-Channel Management
Scheduled Recording
Surveys & Feedback
Performance Management
Pricing
Starting from
$25/month
Value for money
0.3
What users say about CloudTalk's value for money
AR
Anonymous Reviewer
Julius T.
Total
46
66
87
features in common
46
features in common
Convoso's unique features
Customer Segmentation
FCC Compliance
Lead Generation
Sales Activity Management
RingCentral Contact Center's unique features
Call Transcription
Text to Speech
VoIP Connection
Voice Mail
Pricing
Starting from
$90/month
Value for money
0.3
What users say about Convoso's value for money
BH
Brian H.
HD
Hoang D.
Categories in common
Total
49
168
87
features in common
49
features in common
Salesforce Service Cloud's unique features
Utility Billing
Categorization/Grouping
Problem Management
Equipment Maintenance
RingCentral Contact Center's unique features
Video Conferencing
Text to Speech
Contact Management
Voice Mail
Pricing
Value for money
0.1
What users say about Salesforce Service Cloud's value for money
Claire B.
CM
Christopher M.
Categories in common
Total
57
59
87
features in common
57
features in common
Enghouse Contact Center's unique features
Alerts/Notifications
Customer History
RingCentral Contact Center's unique features
Conversion Tracking
On-Demand Recording
Single Sign On
Conferencing
Pricing
Starting from
$75/month
Value for money
0.2
What users say about Enghouse Contact Center's value for money
Sergio C.
KS
Keith S.
Categories in common
Total
46
96
87
features in common
46
features in common
Ricochet360's unique features
Referral Tracking
Task Management
Call Management
Dashboard
RingCentral Contact Center's unique features
Video Conferencing
File Sharing
Data Import/Export
Third Party Integrations
Pricing
Value for money
0.7
What users say about Ricochet360's value for money
BH
Brittany H.
CG
Corey G.
Categories in common
Total
42
64
87
features in common
42
features in common
Freshdesk Contact Center's unique features
Alerts/Notifications
VoIP
Dashboard
Virtual Call Center
RingCentral Contact Center's unique features
Event Triggered Actions
Chatbot
Campaign Management
Keyword Tracking
Pricing
Starting from
$15/month
Value for money
0.2
What users say about Freshdesk Contact Center's value for money
AH
Alois H.
HP
Hue P.
Categories in common
Total
48
143
87
features in common
48
features in common
Zoho Desk's unique features
Customizable Fields
Customizable Forms
Full Text Search
Customer History
RingCentral Contact Center's unique features
Call Transcription
Fax Management
Contact Management
Voice Mail
Pricing
Starting from
$14/month
Value for money
0.5
What users say about Zoho Desk's value for money
Kassy C.
KB
Keith B.
Categories in common
Total
48
66
87
features in common
48
features in common
CallRail's unique features
Lead Capture
Lead Distribution
Performance Metrics
Call Disposition
RingCentral Contact Center's unique features
Auto-Dialer
File Sharing
Contact Management
Survey/Poll Management
Pricing
Starting from
$45/month
Value for money
0.4
What users say about CallRail's value for money
AR
Anonymous Reviewer
Trezelle M.
Categories in common
Total
52
97
87
features in common
52
features in common
GoTo Connect's unique features
Task Management
Multiple Parties
SIP Trunking
Call Queues
RingCentral Contact Center's unique features
Call Transcription
Activity Dashboard
Reporting & Statistics
Call Reporting
Pricing
Starting from
$19.95/month
Value for money
0.5
What users say about GoTo Connect's value for money
DF
David F.
BL
Bob L.
Total
40
61
87
features in common
40
features in common
FluentStream's unique features
Help Desk Management
Outbound Reporting
Telemarketing Management
Virtual Assistant
RingCentral Contact Center's unique features
Third Party Integrations
Interaction Tracking
Contact Management
Call Reporting
Pricing
Starting from
$20/month
Value for money
0.6
What users say about FluentStream's value for money
JL
Joseph L.
JG
Jonathan G.
Categories in common
Total
48
82
87
features in common
48
features in common
Kixie PowerCall's unique features
Multiple Parties
Alerts/Notifications
Open Database Design
Lead Capture
RingCentral Contact Center's unique features
Real Time Reporting
Call Scripting
Alerts / Escalation
Mobile Access
Pricing
Starting from
$35/month
Value for money
0.6
What users say about Kixie PowerCall's value for money
AH
Andrew H.
WO
Wes O.
Total
39
53
87
features in common
39
features in common
Adversus' unique features
FTC Compliance
Multi-Campaign
Call Disposition
Power Dialer
RingCentral Contact Center's unique features
Third Party Integrations
Single Sign On
VoIP Connection
Voice Mail
Pricing
Starting from
$160/month
Value for money
0.9
What users say about Adversus' value for money
KP
Kristoffer P.
KP
Kristoffer P.
Categories in common
Total
24
41
87
features in common
24
features in common
Balto's unique features
Employee Coaching Tools
Sales Reports
Feedback Management
Performance Metrics
RingCentral Contact Center's unique features
Call Tracking Metrics
On-Demand Recording
Keyword Tracking
Predictive Dialer
Categories in common
Total
30
34
87
features in common
30
features in common
Alvaria CX Suite's unique features
FTC Compliance
Call Scheduling
Compliance Management
FCC Compliance
RingCentral Contact Center's unique features
Real Time Monitoring
Multi-Channel Communication
Customizable Reports
VoIP Connection
Pricing
Value for money
0.5
What users say about Alvaria CX Suite's value for money
HS
Heather S.
AR
Anonymous Reviewer
Categories in common
Total
63
103
87
features in common
63
features in common
wolkvox's unique features
Power Dialer
Lead Generation
Sales Pipeline Management
Document Storage
RingCentral Contact Center's unique features
Call Center Integration
File Transfer
Mobile Access
Event Triggered Actions
Pricing
Value for money
0.6
What users say about wolkvox's value for money
YM
Yanina M.
AF
Adrian F.
Categories in common