App comparison

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RingCentral Contact Center Logo

RingCentral Contact Center

4.3
(187)

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The Collaborative Contact Center solution from the industry

(10)

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RingCentral Contact Center Alternatives & Competitors

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

Features

Total

Bitrix24 logo
RingCentral Contact Center logo

74

425

107

features in common

74

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.2
(827)

Top features

  • Client Database

    5.0

  • HR Management

    5.0

  • Drag & Drop

    5.0

RingCentral Contact Center logo

RingCentral Contact Center user ratings

Functionality

4.3
(187)

Top features

  • Mobile Access

    5.0

  • File Sharing

    5.0

  • Progressive Dialer

    5.0

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.1

RingCentral Contact Center logo
4.1

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
RingCentral MVP logo
4.2
(1.1K)

RingCentral MVP - Message, Video, Phone

Features

Total

RingCentral MVP logo
RingCentral Contact Center logo

48

71

107

features in common

48

features in common

RingCentral MVP logo

RingCentral MVP user ratings

Functionality

4.3
(1.1K)

Top features

  • Multi-Channel Communication

    5.0

  • Virtual Call Center

    5.0

  • Event Triggered Actions

    5.0

RingCentral Contact Center logo

RingCentral Contact Center user ratings

Functionality

4.3
(187)

Top features

  • Mobile Access

    5.0

  • File Sharing

    5.0

  • Progressive Dialer

    5.0

Pricing

Value for money

RingCentral MVP logo
4.1
RingCentral Contact Center logo
4.1

What users say about RingCentral MVP's value for money

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.
That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.