Remote support and online meeting management solution 0 reviews 164 Alternatives to ShowMyPC Remote Support and Meetings
Explore a recommended list of ShowMyPC Remote Support and Meetings alternatives for your business in 2019. Compare alternatives to ShowMyPC Remote Support and Meetings side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
All-in-One MSP Software for MSPs and IT Support Companies
What users mention about Atera See all reviews The remote connection is solid and painless and the cost is outstanding. The organization of clients is great as well. I like the product very much it works like a charm and is very useful for managed services. We use it for the contracts with our customers. The deployment is nice and easy too. The implementation of webroot is a breeze and it deploys super quickly.
Multi-channel Customer Communication Platform
Remote monitoring & management for managed service providers
What users mention about Naverisk See all reviews Ability to remote in to a system using different methods provides robust redundancy and hope for the great outcome. Very useful monitoring which works proactively to help resolve issues. Despite my overall dissatisfaction with the product, I always had respect and appreciation for the team at Naverisk until this happened.
Vendor access management and remote support
What users mention about SecureLink See all reviews Most important benefit is you can connect to different clients at the same time. Price is a bit high compared to other services. There are some strange errors / quirks that I have reported. Great experience using it. Will recommend others to use this product.
Remote support for MSPs, IT service providers & helpdesks
What users mention about Splashtop Remote Support See all reviews Works great on desktop and phone/tablet solutions. Installer is great and can be automated in a windows environment. I love the easy connection to my desktop, have never had a problem connecting, i love it. The only issues i have is how it works when there is a poor internet connection.
Remote access & control for secure support
Remote support software & unattended remote access
What users mention about ISL Light Remote Desktop See all reviews IT Support for clients - been using for over 5 yrs and very happy with it. Some improvements in certain functions would be useful. Ease of use, easy to manage and deploy, being able to respond to any situation on any device to any device in a timely manner is awesome. I like how easy it is to use, the functions it has and it is reliability.
Collaborative remote access solution
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews What I like most about LogMeIn is the ease of use in both installation and gaining access. It is simple to gain access in a matter of minutes. Mobile support is amazing as I love being able to remote into my home computer from my phone. Love the system info it provides. The file manager works wonderfully when doing large file transfers.
IT Systems Management Software for SMBs and MSPs
What users mention about Kaseya VSA See all reviews Much better than the first experience I had with them. The people are good people and I trust and hope things are going to get better. The feature set is good and it is stable overall. It has been very good at alerting, monitoring and backups. Super happy to have this tool. It makes life funu for our IT office which makes them even more proactive than traditional reactive.
Remote Support, Remote Meeting & Remote Access Software
What users mention about ConnectWise Control See all reviews I like the interface and they keep improving it as we go. I like that I am able to convert a remote session for help into a permanent connection. Better yet the support is actually there to support you. They help and respond to very technical questions and do a great job doing it. Great price, lots of features, good developments over time, simple and easy to use interface, lightweight desktop client, good OS support.
Powerful Service Desk and Simple to Use, Modular ITSM Tool
What users mention about SysAid See all reviews Old fashion, no new functionality, poor windows integration, practically no upgrades in last 3 years, bad user experience, and more. Customer service is HORRID. To the point of complaints have to go to CEO of SysAid and had to have HER get on the phone with us. Very happy with all the members involved, from install to support. Satisfied with the product.
Remote support, remote access & online meetings software
What users mention about TeamViewer See all reviews I recommend it to users who are thinking about acquiring this software, it gives very good results and a facility when using them, good luck. I like most that it is great quality so there is not a lot of lag and the picture is always great. It's a very seamless connection. The ability to connect and work remotely with ease on any computer as if I was there. Also it is a great solution if you do not have VPN.
Remote Support Software That Always Works
What users mention about FixMe.IT See all reviews The loss of connectivity during sessions, once a loss occurs, seems to recur often. These losses effect me sometimes often. Having the capability to use unattended access has been terrific. I also like the easy to use user interface for my customers. It is the best benefit for the customer they do not have to bring their PC into the shop and it helps us make money any time of the day.
Simple service desk built on Jira
What users mention about Jira Service Desk See all reviews I love the design, its very good for me and I also love that is has a useful metrics that are easy to configure and very easy to use. The only bad point that I can mention about Service Desk is its price. A lot of clients I worked with complained about it. So easy customized and really helpful for improvement working process. Very recommended to using this. What users mention about RescueAssist See all reviews The software is a nice way to be able to have IT help. Easy access and useful when in satellite offices so they do not have to drive there. We use this at work for all of our remoting. Works great and has good usable features as well. Fantastic IT resource for companies without an IT professional/department.
Cloud customer service software
What users mention about Zendesk See all reviews The customer service, when they're on point is fantastic. They have good and not so good moments, but I have never had a major issue with them. Having a robust solution to track all issues from birth all the way to resolution. The ease of use of the platform was what I liked best. Creating forms in Zendesk has been really terrible in the past. Trying to arrange them and sort was awful, but they did update that part of it.
Remote monitoring & management platform
What users mention about NinjaRMM See all reviews Ninja is a fantastic RMM tool. It elegantly combines simplicity with ease of use. I love the fact that we can use our own icons and give it our own flair. Reports - They look nice and are simple to understand. Reliable RMM, Responsive Support, Receptive Executives, and One of the best softwares I have used.
Web conferencing tool to host online meetings and webinars.
What users mention about Zoho Meeting See all reviews I usually say ZOHO is notorious for bad customer support, however, I haven't had any issues with this product. Great application to conduct your meetings on a regular basis. As compared to zoom this is also good to keep it as an option. Daily dev sprint meetings, external consultant management/meetings. Great sound quality and ease of use.
Instant Remote Support. Unattended Remote Access.
What users mention about Zoho Assist See all reviews We had an emergency where our remote support software (Screenconnect) is not working because the download is blocked by our Palo Altos. The program allows me to solve important issues while accompanying the product. This is a good way to get a loyal customer. For the wonderful price and ability to create custom system installers, it is the best I've used. Also, it doesn't tax the system it runs on.
IT Automation for Today’s IT World
What users mention about ConnectWise Automate See all reviews Overall I'm impressed with the software. Screenconnect" software is brilliant, fast and reliable connections to your managed agents. It's been positive, but I would recommend shopping around to get the best tool for your firm. We are totally unhappy , every time we need support , it's really difficult to get someone with the right skills , so usually we skip and stay with bug / errors.
Cloud-based IT operations management suite
What users mention about Cloud Management Suite See all reviews The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again. The sales team worked with me on cost to meet our desired budget and support has been nothing short of great. No more long nights and wondering who is missing what.
Web-based help desk and support application
Show any screen content from your computer over the Web in real-time to multiple people.
What users mention about Mikogo See all reviews Shame on you Mikogo, for selling a product in this country without any access to technical support. Mikogo came to the rescue. The first demo went so well, and the cost is so minimal, that I upgraded to allow more viewers. The product gets failing grades for support when things don't work as planned.
Video calling support solution for Salesforce
On-demand tech support at your fingertips
PC-Duo: fast, secure and centrally managed remote control.
Access Your Computers From Anywhere
LOGICNow's MAXfocus is now part of SolarWinds MSP RMM
Intelligent visual customer support solution
Digital customer service platform and ticketing system
What users mention about Helpshift See all reviews Customer service was terrible. The bait & switch pricing. Here's to one great customer experience- from ours to you. I have been using Helpshift for almost 2 years, it is a great product. It hasn't been buggy and is overall fast and efficient.
Recurring billing software for SMBs
Video's Most Interactive Platform
What users mention about VidGrid See all reviews The new interactive features are in the beta stage. I have input many questions and there are weird formatting errors once the questions are finalized. M afraid new customers may not be so patient. And it depends on how quickly they get this problem fixed whether we will continue a third year. Also, I hate that you can't edit question sets. You pretty much have to start over if you make any errors or want to change questions in the future.
Voice & unified communications for SMBs
Multi-channel communications and telephony platform
Enterprise remote support solution for system administrators
Real-time remote AR for technical support
Secure co-browsing for issue resolution and customer support
What users mention about Upscope See all reviews Its a outstanding way to help customers to go through your aplication. It is the most elegant simple way to one-click and view our users screen. We are a SAAS company and use Upscope daily and it is awesome value. It is easy to access the customer's screen and it is great to be able to see what they are doing in their own system.
Online conferencing and meeting tool
What users mention about Join.me See all reviews I love join.me and the simplicity it brings. The ease of starting a meeting and sending the invite link is super nice. The amazing thing is you can jump in and help someone at anytime and you can do it in the comfort of your own home. This is my favorite way to share a family member's screen so I can help them with computer issues. It's the best free solution I have found yet. What users mention about AnyDesk See all reviews Installation is super easy and connections are perfect. It is very lightweight compared to teamviewer. Anydesk is a nice tool for remote desktop access. It helps me to save time and effort and I highly recommend it. There is nothing I dislike about Anydesk however at times I faced screen lagging or delay in displaying screen.
Secure remote access software
What users mention about BeyondTrust See all reviews It is great to be able to allow them to help you on that level and know your information is secure. It's been great, I highly recommend this product and have done so to a few people already. They're amazed with the performance for the price. The fact that it removes itself after use is a wonderful feature that makes it perfect for one-time uses, such as customer support.
Remote-access system support tool for IT professionals
What users mention about Dameware See all reviews I enjoy the ease of use and the ability to create and save connections. File transferring is among my favorite feature. The only problem we have is we are unable to remote control a workstation with the wired and wireless enabled at the same time. I love the responsiveness when connected to other clients. It's much more responsive and smooth than the other remote applications we have.
Voice and video conferencing with screen sharing
What users mention about Cisco WebEx See all reviews I do like the ease once the application is installed. Meetings are easy to join and the quality is great even with built in cameras. Confusing and irritating first screen after login. The background (photo of some beach) of that first screen is quite annoying. The ability to join a meeting or seminar from my own desk without having to go elsewhere to participate is wonderful and a great time saver.