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Remote support and online meeting management solution
Recommended
Stefanos M.
Retail, 10,001+ employees
Used daily for 1-2 years
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All in all, I am very pleased with Remote Support and Meetings and would highly recommend it for anyone looking for a reliable remote collaboration and support solution. The features are comprehensive and the user experience is excellent.
Remote Support and Meetings has been a great tool for my team to stay connected and productive. The interface is user-friendly and the features are robust, allowing us to easily conduct virtual meetings, share files, and collaborate on projects. It has enabled us to stay on track and make sure that everyone is kept in sync, even when we are not in the same physical location.
The only downside I have experienced with Remote Support and Meetings is that the audio quality can be a bit spotty, depending on the connection of the participants. Occasionally, there is a bit of lag or static on the line that can disrupt the flow of the conversation.
Eray B.
International Affairs, 10,001+ employees
Used daily for 1-2 years
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Remote Support and Meetings is an efficient and cost-effective collaboration platform that offers a wide range of features and capabilities for businesses and individuals.
Remote Support and Meetings offers a versatile platform for remote support, online meetings, and webinars, with user-friendly tools like screen sharing and whiteboarding.
The software can be overwhelming for new users, and occasional connectivity or software glitches may disrupt remote sessions.
Steven M.
Retail, 11-50 employees
Used daily for 2+ years
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Its ok
You can remote view an unattended PC without needing to have someone at the other end
The system freezes frequently requiring to close the browser and reconnect
Anthony F.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Ease of deployment, and relatively easy to use by end users.
Conflict with caps lock is annoying but easily solved.
Nathan R.
Used other for 2+ years
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This is a good software to remote connect to a pc, it is not bad and it gets the job done. It works when other non-popular solutions don't work.
this is a neat little program that works well but is not very popular. You can remote to any pc but it is not as easy or simple or others, I would not use it for large deployments.
It doesn't feel like other do, you tend to feel it is not matured like other programs that do the same. Don't get me wrong, I have nothing negative to say about it, but it just doesnt feel as developed as others do.
Sam H.
Information Technology and Services, 51-200 employees
Used other for 6-12 months
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This was easy for me and my client to use, the shared URL makes it very simple and fast to use. The client was happy because we were able to get connected so quickly.
I like that you have other people connect to your PC with a specialized URL, that allows for immediate an on demand remote access.
It's not a huge deal, but it will keep showing you options that aren't available unless you pay for it. I would think that if you are choosing to use the free version yo are not interested in the pay option. But if maybe just show that option once at the beginning or the end.
Verified reviewer
51-200 employees
Used monthly for 2+ years
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It's easy to use and download and it's very quick to install, can be done by any non tech savy person
It's a bit slow in performance, once I take remote control of the other computer it will show it like a slow connection, I know it's not because of that because I've tried other remote control softwares which work just fine.
John S.
Telecommunications, 1-10 employees
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Great experience highly recommended easy to use and user friendly tools and features that met any bussiness needs
I love the easy to use interface and user friendly design
I didn’t like the lagging but maybe the internet connection issue
Donna J.
Used daily for less than 6 months
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Show my PC is easy to use and the HELP area is very detailed so that you fully understand what needs to happen so that you don't need to ask for HELP.
No cons were added to this review
Chritina Z.
Information Technology and Services, 5,001-10,000 employees
Used monthly for less than 6 months
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A great tool for working and connecting your team. The team is interconnected, collaborative and productive. We can easily call a meeting or share files with each other and work on projects regardless of location. Easy to deploy, very user friendly interface. In my opinion, not a very popular tool, due to the partial functionality that is filled by the existing MS Teams from the Office 365 series. However, these do not allow you to connect to another computer in case of remote access.
Occasional lagging, but nothing that couldn't be survived. Otherwise I was happy with the usage, user friendly, integration fine, recommend.
Brayan C.
Information Technology and Services, 201-500 employees
Used daily for 1-2 years
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Donde trabajo usualmente lo utilizamos para brindar atencion remota como IT a los agentes de las diversas campañas.
su interfas es muy intuitiva, las herramientas son innovadoras, y su funcionavilidad es algo que te ara elejirlo siemte.
puede llegar el punto de que se buguee cuando el internet falla.
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Roque R.
Consumer Goods, 11-50 employees
Used monthly for 6-12 months
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buena, hay veces que el antivirus detecta como virus.
La facilidad de usarlo, solo pides a la persona que quieres ayudar remotamente que baje el programa, lo ejecuta, te pasa el codigo, lo introduces en un cuadro y listo.
La web actualmente solo está en inglés, y aunque encontramos la opción de traducirlo, no lo hace muy bien porque usa el traductor de google.
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Mena A.
Oil & Energy, 1,001-5,000 employees
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Good software and user friendly and good for business
A little bit expensive and need to work on the graphics