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Remote Support and Meetings Reviews

Overall rating

4.2

/5

13

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.33/10

Reviews by rating

Pros and cons

All in all, I am very pleased with Remote Support and Meetings and would highly recommend it for anyone looking for a reliable remote collaboration and support solution.
Great experience highly recommended easy to use and user friendly tools and features that met any bussiness needs.
The features are comprehensive and the user experience is excellent.
Occasionally, there is a bit of lag or static on the line that can disrupt the flow of the conversation.
Occasional lagging, but nothing that couldn't be survived.
It's not a huge deal, but it will keep showing you options that aren't available unless you pay for it.
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13 reviews

Recommended

SM
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Stefanos M.

Retail, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Comprehensive Review of Remote Support and Meetings

Reviewed 4 months ago

All in all, I am very pleased with Remote Support and Meetings and would highly recommend it for anyone looking for a reliable remote collaboration and support solution. The features are comprehensive and the user experience is excellent.

Pros

Remote Support and Meetings has been a great tool for my team to stay connected and productive. The interface is user-friendly and the features are robust, allowing us to easily conduct virtual meetings, share files, and collaborate on projects. It has enabled us to stay on track and make sure that everyone is kept in sync, even when we are not in the same physical location.

Cons

The only downside I have experienced with Remote Support and Meetings is that the audio quality can be a bit spotty, depending on the connection of the participants. Occasionally, there is a bit of lag or static on the line that can disrupt the flow of the conversation.

EB
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Eray B.

International Affairs, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Versatile and Effective Collaboration Platform

Reviewed a month ago

Remote Support and Meetings is an efficient and cost-effective collaboration platform that offers a wide range of features and capabilities for businesses and individuals.

Pros

Remote Support and Meetings offers a versatile platform for remote support, online meetings, and webinars, with user-friendly tools like screen sharing and whiteboarding.

Cons

The software can be overwhelming for new users, and occasional connectivity or software glitches may disrupt remote sessions.

SM
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Steven M.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Ok Program

Reviewed 4 years ago

Its ok

Pros

You can remote view an unattended PC without needing to have someone at the other end

Cons

The system freezes frequently requiring to close the browser and reconnect

AF
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Anthony F.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to implement in a desktop software environment

Reviewed a year ago
Pros

Ease of deployment, and relatively easy to use by end users.

Cons

Conflict with caps lock is annoying but easily solved.

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Nathan R.

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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it is a simple program to remote connect to another pc

Reviewed 5 years ago

This is a good software to remote connect to a pc, it is not bad and it gets the job done. It works when other non-popular solutions don't work.

Pros

this is a neat little program that works well but is not very popular. You can remote to any pc but it is not as easy or simple or others, I would not use it for large deployments.

Cons

It doesn't feel like other do, you tend to feel it is not matured like other programs that do the same. Don't get me wrong, I have nothing negative to say about it, but it just doesnt feel as developed as others do.

SH
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Sam H.

Information Technology and Services, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ShowMyPC is easy to use

Reviewed 4 years ago

This was easy for me and my client to use, the shared URL makes it very simple and fast to use. The client was happy because we were able to get connected so quickly.

Pros

I like that you have other people connect to your PC with a specialized URL, that allows for immediate an on demand remote access.

Cons

It's not a huge deal, but it will keep showing you options that aren't available unless you pay for it. I would think that if you are choosing to use the free version yo are not interested in the pay option. But if maybe just show that option once at the beginning or the end.

AR
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Verified reviewer

51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Easy to use but slow in remote performance

Reviewed 6 years ago
Pros

It's easy to use and download and it's very quick to install, can be done by any non tech savy person

Cons

It's a bit slow in performance, once I take remote control of the other computer it will show it like a slow connection, I know it's not because of that because I've tried other remote control softwares which work just fine.

JS
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John S.

Telecommunications, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and easy

Reviewed 3 years ago

Great experience highly recommended easy to use and user friendly tools and features that met any bussiness needs

Pros

I love the easy to use interface and user friendly design

Cons

I didn’t like the lagging but maybe the internet connection issue

DJ
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Donna J.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Show my PC is very easy to use but it is costly for small businesses or single users.

Reviewed 5 years ago
Pros

Show my PC is easy to use and the HELP area is very detailed so that you fully understand what needs to happen so that you don't need to ask for HELP.

Cons

No cons were added to this review

CZ
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Chritina Z.

Information Technology and Services, 5,001-10,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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showmypc

Reviewed 3 months ago
Pros

A great tool for working and connecting your team. The team is interconnected, collaborative and productive. We can easily call a meeting or share files with each other and work on projects regardless of location. Easy to deploy, very user friendly interface. In my opinion, not a very popular tool, due to the partial functionality that is filled by the existing MS Teams from the Office 365 series. However, these do not allow you to connect to another computer in case of remote access.

Cons

Occasional lagging, but nothing that couldn't be survived. Otherwise I was happy with the usage, user friendly, integration fine, recommend.

BC
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Brayan C.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remote Support and Metings, te ayudara a dar soluciones de manera remota.

Reviewed 5 months ago

Donde trabajo usualmente lo utilizamos para brindar atencion remota como IT a los agentes de las diversas campañas.

Pros

su interfas es muy intuitiva, las herramientas son innovadoras, y su funcionavilidad es algo que te ara elejirlo siemte.

Cons

puede llegar el punto de que se buguee cuando el internet falla.

Showing original review in Spanish. See translation

RR
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Roque R.

Consumer Goods, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Fácil uso y rápida puesta en marcha

Reviewed 5 months ago

buena, hay veces que el antivirus detecta como virus.

Pros

La facilidad de usarlo, solo pides a la persona que quieres ayudar remotamente que baje el programa, lo ejecuta, te pasa el codigo, lo introduces en un cuadro y listo.

Cons

La web actualmente solo está en inglés, y aunque encontramos la opción de traducirlo, no lo hace muy bien porque usa el traductor de google.

Showing original review in Spanish. See translation

MA
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Mena A.

Oil & Energy, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Review

Reviewed 2 years ago
Pros

Good software and user friendly and good for business

Cons

A little bit expensive and need to work on the graphics