App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SightCall vs Acquire Comparison

Add to Compare

Compare similar apps

Bitrix24 logo

Bitrix24

4.1

Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4

Wix logo

Wix

4.4

Freshdesk logo

Freshdesk

4.5

Odoo  logo

Odoo

4.1

Agile CRM logo

Agile CRM

4.1

Good recommendations?

Overview

SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

6

5

4

3

2

1

1

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

20

5

4

3

2

1

19

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features65
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Call Routing
  • Call Tracking
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Diagnostic Tools
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • File Transfer
  • Inbound Call Center
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Offline Form
  • Onboarding
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Video Support
  • Virtual Assistant
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management
  • Total features60
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Call Routing
  • Call Tracking
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Diagnostic Tools
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • File Transfer
  • Inbound Call Center
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Offline Form
  • Onboarding
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Video Support
  • Virtual Assistant
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations11
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations35
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM