Sitejabber Pricing, Features, Reviews & Comparison of Alternatives

Sitejabber

Reviews collection and reputation management

4.75/5 (8 reviews)

Sitejabber overview

Sitejabber is a business reviews platform that allows brands to manage their reputation by collecting, monitoring, and sharing business and product reviews. The cloud-based platform offers features such as automatic review requests, review widgets, marketing tools, and social media sharing to publicize positive feedback and build a trustworthy reputation for their brand. It also allows users to manage and maintain negative feedback, and resolve issues with customers quickly before negative opinions spread. Sitejabber empowers businesses to grow and scale through review collection and management tools. It enables users to leverage social proof to increase traffic and sales, improve customer loyalty and retention, build trust, and share across social media platforms such as Facebook, Twitter, and Instagram to instantly boost online presence.

Sitejabber allows businesses to showcase their reviews online using review widgets, which can be displayed on the business website on product pages, at checkout, in advertising campaigns, and more. Reviews can also be integrated into marketing content and social media campaigns in order to boost brand reputation. Users can create a Sitejabber listing page where reviews are gathered and displayed in order to boost SEO and generate additional leads. Sitejabber is an official Google Review partner meaning businesses are able to earn Google stars through reviews and improve rankings within Google search results.
www.sitejabber.com

Pricing

Starting from
$99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Sitejabber screenshot: Display reviews on business websites and product pagesSitejabber Business Suite OverviewSitejabber screenshot: Build trust through positive reviews and use the resolution tool to resolve negative reportsSitejabber screenshot: Utilize reviews within marketing content and social adsSitejabber screenshot: Create a listing on the Sitejabber reviews platform to gather and display reviews

Sitejabber reviews

Excellent
6

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.9
  4.5
Tim McLaren

Good functionality with no hard upselling

Used daily for 2+ years
Reviewed 2019-04-05
Review Source: Capterra

Makes it easy to gather reviews of my website and display excerpts on my site. Unlike the other review sites, they don't keep pressuring me to buy services from them. The star ratings also gets listed on Google my business page.

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ULYSSES N.

Love it.

Used daily for 1-2 years
Reviewed 2019-04-06
Review Source: Capterra

Having positive reviews about your customers experience definitely has driven our sales up. Giving potential customers that peace of mind.Easy to use. Easy to install. Easy to customize.

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Nancy Jackson

Easy and functional!

Used other for 2+ years
Reviewed 2019-04-12
Review Source: Capterra

Great people to work with when questions arise.Works every time! It easy to share reviews.

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Anonymous

Fantastic for what they offer

Used weekly for 6-12 months
Reviewed 2019-04-12
Review Source: Capterra

Really great! After hunting around for a fremium website review platform Sitejabber offered the best solution on the market. It was very easy to set up and I was able to migrate old reviews after emailing customer support.

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Alice Anzanello

Nice addition to our website

Used other for 1-2 years
Reviewed 2019-04-12
Review Source: Capterra

Nice tool to collect customers reviews.Ease of set up, set-up and customization.

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Sitejabber pricing

Starting from
$99/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Free plan available for collecting and displaying customer reviews.

Pro plan: $79/month when paid annually (or $99 when paid monthly) for showcasing retires to drive conversions and sales.

Premium plan: $399/month when paid annually (or $499 when paid monthly) for driving sales across marketing channels.

Enterprise plan: contact Sitejabber for a customer enterprise quote.

Sitejabber features

API
CRM Integration
Email Integration
Monitoring
Reporting & Statistics
Social Media Integration
Third Party Integration

Activity Dashboard (76 other apps)
Automatic Notifications (76 other apps)
Chat (157 other apps)
Contact History (67 other apps)
Customizable Branding (67 other apps)
Instant Messaging (82 other apps)
Knowledge Base (95 other apps)
Multi-Channel Communication (67 other apps)
Prioritizing (60 other apps)
Real Time Monitoring (55 other apps)
Surveys & Feedback (67 other apps)
Ticket Management (60 other apps)
Workflow Management (63 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for Sitejabber

Key features of Sitejabber

  • Automated Requests
  • Brand Exposure
  • Conversion Optimization
  • Customer Lists
  • Customer Review Platform
  • Data Analytics
  • Email Invitations
  • Marketing Tools
  • Negative Feedback Management
  • Response Management
  • Review Collection
  • Review Forms
  • Review Moderation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Showcasing
  • Social Media Sharing
  • Social Sharing
  • Third Party Integrations
View All Features

Benefits

• Use Sitejabber’s marketing tools to increase conversions and sales, with the ability to display positive reviews on the business website and within marketing content.

• Moderate reviews and feedback within Sitejabber in order to avoid negative publicity and resolve any customer issues quickly, in private or publicly.

• Share top reviews on social media platforms including Facebook, Twitter, and Instagram in order to spread brand awareness and build trust.

• Create a business profile listing on the Sitejabber review site in order to build brand awareness, improve SEO, and receive more impressions.

• Gain insight into feedback and data collection with Sitejabber’s data analytics which generate reports on metrics such as review source, star ratings, review activity, and more.