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Sitejabber Pricing, Features, Reviews and Alternatives
Sitejabber product overview
What is Sitejabber?
Sitejabber is a business reviews platform that allows brands to manage their reputation by collecting, monitoring, and sharing business and product reviews. The cloud-based platform offers features such as automatic review requests, review widgets, marketing tools, and social media sharing to publicize positive feedback and build a trustworthy reputation for their brand. It also allows users to manage and maintain negative feedback, and resolve issues with customers quickly before negative opinions spread. Sitejabber empowers businesses to grow and scale through review collection and management tools. It enables users to leverage social proof to increase traffic and sales, improve customer loyalty and retention, build trust, and share across social media platforms such as Facebook, Twitter, and Instagram to instantly boost online presence.
Key benefits of using Sitejabber
• Moderate reviews and feedback within Sitejabber in order to avoid negative publicity and resolve any customer issues quickly, in private or publicly.
• Share top reviews on social media platforms including Facebook, Twitter, and Instagram in order to spread brand awareness and build trust.
• Create a business profile listing on the Sitejabber review site in order to build brand awareness, improve SEO, and receive more impressions.
• Gain insight into feedback and data collection with Sitejabber’s data analytics which generate reports on metrics such as review source, star ratings, review activity, and more.
Typical customers
Platforms supported
Support options
Training options
Sitejabber pricing information
Value for money
4.4
/5
29
Starting from
199
Per month
Value for money contenders
Sitejabber features
Functionality
4.3
/5
29
Total features
67
2 categories
Functionality contenders
Sitejabber users reviews
Overall Rating
4.6
/5
29
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
20
7
1
0
1
AB
Abudu B.
JR
Jasmine R.
AR
Anonymous Reviewer
CM
Courtney M.
VA
Vanessa A.
MG
Mateo G.
Overall rating contenders
tomer d.
Verified reviewer
Internet, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
in general good reliable service that is there for long time
We are usign their free plan but this plan still provides you good options on how to deal with negative reviews
their fake review monitor doesn't always work
Benjamin R.
Education Management, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
From implementation, to everyday use, we have had excellent experiences with Sitejabber, it's services, results, and employees.
Our driving factor for switching to Sitejabber after using three other review services for years, was simply that it proved to be an effective all-in-one solution that drove better results that the other three services combined. It was the most expensive of the four, however, since it allowed us to save by rolling everything into one platform, this was an obvious choice.
The on-site badging could be more useful if it was smaller, and on a transparent background.
Ziggy M.
Retail, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
shite
after trying to run it for a number of months we have given up
The software on several occasions drops our paid status back to free The level of support is low for an online system repeatedly did not list reviews from customers. We became suspicious about it some time back so we tested it and asked a number of our repeat customers to place reviews that did not show up or count. now the software has lost the review tab on the page. Been waiting all day for support to get back to me
Mateo G.
Consumer Goods, 1-10 employees
Used weekly for 6-12 months
Review source
Share this review:
I've been using Sitejabber to gather reviews for my small business for a year now and I'm very happy with it.
Once it's set up, it runs itself. There's very little work to do after you've installed their features.
Setup was somewhat difficult for me as I don't have a lot of experience with coding. However, I had help from Sitejabber every step of the way. It was intimidating at first but actually ended up being a very simple process.
Misty B.
Retail, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
I will definitely always recommend this to my fellow business owners!
Sitejabber is the perfect tool for my business! The app is so easy to use and I’ve never had any issues!
I love it all! There really is nothing I can complain about!
Thanks for the great feedback Misty! We are so happy to hear that you love using our review tools.
Sitejabber FAQs and common questions
Q. What type of pricing plans does Sitejabber offer?
Sitejabber has the following pricing plans:
Starting from: $199.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Sitejabber?
Sitejabber has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Sitejabber support?
Sitejabber supports the following languages:
English
Q. Does Sitejabber offer an API?
Yes, Sitejabber has an API available for use.
Q. What other apps does Sitejabber integrate with?
Sitejabber integrates with the following applications:
Adobe Commerce, QuickBooks Online Advanced, Twitter, Meta for Business, Instagram, BigCommerce, Shopify
Q. What level of support does Sitejabber offer?
Sitejabber offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base
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