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Sitejabber

Reviews collection and reputation management

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Sitejabber Features

Features Summary

Functionality

4.3

/5

29

Total features

56

2 categories

Sitejabber features

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Brand Tracking
CRM
Campaign Analytics
Campaign Management

Common features of Review Management software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
CRM
Campaign Management
Chat/Messaging
Commenting/Notes

Price starts from

199

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

29

Price starts from

199

Per month

learn more

Total Features

56

Unique features

  • Review Generation

  • Activity Tracking

  • Keyword Tracking

  • SMS Messaging

Functionality

4.6

/5

270

Price starts from

39

Per month

visit website

Total Features

41

Features in Common

26

Unique features

  • Multi-Channel Data Collection

  • Response Validation

  • Trend Analysis

  • Customizable Questions

Functionality

4.6

/5

148

Price starts from

29

Per month

visit website

Total Features

26

Features in Common

23

Unique features

  • Loyalty Program

  • Multi-Channel Marketing

  • Rewards Management

Common Sitejabber comparisons

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SitejabbervsTrustpilot
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SitejabbervsShopper Approved
Sitejabber logo
Broadly logo
SitejabbervsBroadly
Sitejabber logo
ReviewTrackers logo
SitejabbervsReviewTrackers
Sitejabber logo
Podium logo
SitejabbervsPodium

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love it.

Reviewed 3 years ago

Having positive reviews about your customers experience definitely has driven our sales up. Giving potential customers that peace of mind.

Pros

Easy to use. Easy to install. Easy to customize.

Cons

To remove any negative feedback you will have to pay.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SiteJabber - Great Review Collection Software

Reviewed 3 years ago

Without Sitejabber gathering feedback simply would not be possible it's allowed us to get insight into our visitors and encourage them to leave reviews in a simple way.

Pros

Sitejabber is one of the few places on the web that allow more general websites to collect reviews with customers where there may not be a single touch point (product or service) with a customer and offer a more generalised information service. This made it the ideal platform for us to collate review and feedback from our customers where there may not be a traditional transaction.

Cons

The plans have fairly steep pricing scales and while the value potential is there it's a large expense that creates that barrier to using the features to full extent.