Slaask Features List

Slaask Reviews

Slaask

Customer service app for Slack users

5.0/5 (1 review)
3,929

Slaask Feature Summary

  • Live chat
  • Help desk
  • Bug tracking
  • Communication management
  • Chat
  • Automated routing
  • Automatic chat backup
  • Location tracking
  • Multi-language
  • Queue manager
  • Inbox management
  • CRM integration
  • User roles
  • Notifications
  • Social media integration
  • Conversation categorization
  • Lead nurturing
  • Video chat
  • Screensharing
  • REST API
  • Chat history
  • Visitor tracking

Customer Service & Support Feature Comparison

Most popular features of all Customer Service & Support apps

API (129 other apps)
Activity Dashboard (52 other apps)
Automatic Notifications (58 other apps)
CRM Integration (48 other apps)
Chat (126 other apps)
Contact History (48 other apps)
Customizable Branding (53 other apps)
Customizable Templates (43 other apps)
Email Integration (55 other apps)
Instant Messaging (63 other apps)
Knowledge Base (78 other apps)
Monitoring (53 other apps)
Multi-Channel Communication (53 other apps)
Prioritizing (51 other apps)
Reporting & Statistics (67 other apps)
Social Media Integration (52 other apps)
Surveys & Feedback (57 other apps)
Third Party Integration (57 other apps)
Ticket Management (49 other apps)
Trouble Ticketing (43 other apps)

Competitor Feature Comparison

Slaask Feature Reviews

1 reviewers had the following to say about Slaask's features:

Kresten Østerby

All the features we need for the right price & the best customer service we've ever seen.

2017-06-08

Proving a stellar customer experience in both sales and support.

Pros

Integration to our knowledge base so clients get support article suggestions when asking a question.

Cons

Pushing messages works fine, just need the search function - until that happens we call/email the user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
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