Slaask Pricing Plan & Cost Guide

Slaask

Customer service app for Slack users

5.0/5 (1 review)

Slaask Pricing

Starting from: $29.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

(All Slaask pricing plans include unlimited team members. You can get 5% off for bi-annual payment and 10% off for annual payment)  

- $0 for up to 5 live conversations per month.
- $29 for up to 30 live conversations per month.
- $49 for up to 60 live conversations per month.

Competitors Pricing

Zoho Assist

Starting from: $10.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Olark live chat

Starting from: $17.00/month
Pricing model: Freemium, Subscription
Free Trial: Available

ManageEngine SupportCenter Plus

Starting from: $495.00
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

SysAid

Starting from: $3000.00/year
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

LiveAgent

Starting from: $12.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Slaask compare with other Customer Service & Support apps?

Subscription plan?

Slaask



98% of apps offer a
subscription plan

Free trial?

Slaask



87% of apps have a
free trial

Freemium plan?

Slaask



29% of apps have a
freemium plan

Pricing Comparison

Customer Service & Support app prices shown are $/month




Slaask Pricing Reviews

Pros
  • Not priced per agent, every employee can join a conversation = great experience for our users. As Slaask is seamlessly integrated into Slack, we don't have to train employees to using it. AMAZING customer service + we got a few feature requests implemented in less that 14 days. Routing chats to the right agents based on topic, schedules etc. just works and is extremely easy to setup. Integration to our CRM (Hubspot) works really well and was setup in literally 1 min. Integration with our SoMe channels so we don't miss a beat when people tweet us or write on Facebook. Integration to our knowledge base so clients get support article suggestions when asking a question.
Cons
  • Not being able to search in contact directory so we can reach a client who is experiencing issues. Pushing messages works fine, just need the search function - until that happens we call/email the user. Users have to ask the agent to send a transcript of a conversation, which can be only done from the administration interface. Would be nice if the user could send themselves from the widget, so we also can capture more emails.
100%
recommended this to a friend or a colleague

1 reviewers had the following to say about Slaask's pricing:

Kresten Østerby

All the features we need for the right price & the best customer service we've ever seen.

Used daily for 6-12 months
Reviewed 2017-06-08
Review Source: Capterra

Proving a stellar customer experience in both sales and support.Not priced per agent, every employee can join a conversation = great experience for our users. As Slaask is seamlessly integrated into Slack, we don't have to train employees to using it. AMAZING customer service + we got a few feature requests implemented in less that 14 days. Routing chats to the right agents based on topic, schedules etc. just works and is extremely easy to setup. Integration to our CRM (Hubspot) works really well and was setup in literally 1 min. Integration with our SoMe channels so we don't miss a beat when people tweet us or write on Facebook. Integration to our knowledge base so clients get support article suggestions when asking a question.

Read the full review


Slaask

Customer service app for Slack users