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Smart Link

(0)

Self-service portal for managing IT service and request

Smart Link - 2025 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Smart Link?

Smart Link allows businesses to offer a self-service portal to employees, enabling them to submit and manage IT requests. The system also provides business owners with insights into the status of their IT requests, allowing them to monitor progress and ensure that issues are resolved in a timely manner.

Smart Link can also be integrated into existing IT infrastructure and other applications, including security systems, data backup solutions, and more. Administrators can configure the system to automatically create and assign tickets, which are then routed to the appropriate technician. The technician receives an alert that a ticket has been assigned, allowing them to log in and begin diagnosing the issue at hand.

Starting from

No pricing info

Alternatives with better value for money

Smart Link's features

Activity Dashboard

(0)

Alerts/Notifications

(0)

Client Portal

(0)

Configuration Management

(0)

Help Desk Management

(0)

Inventory Management

(0)

Problem Management

(0)

Self Service Portal

(0)

Service Catalog

(0)

Service History

(0)

Service Request Management

(0)

Support Ticket Management

(0)

Third-Party Integrations

(0)

Smart Link alternatives

Smart Link

(0)

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

SysAid

4.5

(480)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

BOSSDesk

4.7

(126)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.7

Customer Support

4.8

Smart Link support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Chat

Knowledge Base

Training options

Documentation

Smart Link FAQs

Q. Who are the typical users of Smart Link?

Smart Link has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money

Q. What languages does Smart Link support?

Smart Link supports the following languages:
English, German, French, Italian, Japanese

Q. Does Smart Link support mobile devices?

Smart Link supports the following devices:
Android, iPad, iPhone

Q. Does Smart Link offer an API?

No, Smart Link does not have an API available.

Q. What level of support does Smart Link offer?

Smart Link offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base

Related categories

Help Desk

IT Service