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Smartsupp vs Chaport Comparison
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Good recommendations?
Overview
Drive your online sales through conversations. Smartsupp is your personal online shopping assistant combining live chat,...
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
22.50
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
19
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Cons
Cons
Alyssa B.
Marketing Specialist
Key features
- Total features63
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Templates
- Drag & Drop
- Event Triggered Actions
- File Sharing
- For Sales/Marketing
- Geotargeting
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Search/Filter
- Self Service Portal
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- Website Integration
- Total features44
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Templates
- Drag & Drop
- Event Triggered Actions
- File Sharing
- For Sales/Marketing
- Geotargeting
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Search/Filter
- Self Service Portal
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- Website Integration
Integrations
- Total integrations29
- Adobe Commerce
- BigCommerce
- Freshdesk
- Google Analytics 360
- HubSpot CRM
- Intercom
- Jira
- Mailchimp
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Twilio
- Twitter/X
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Total integrations10
- Adobe Commerce
- BigCommerce
- Freshdesk
- Google Analytics 360
- HubSpot CRM
- Intercom
- Jira
- Mailchimp
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Twilio
- Twitter/X
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
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