App comparison

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Smartsupp Logo

Smartsupp

4.6
(342)

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Smartsupp–Live Chat, Chatbots, and Video Recordings

(55)

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Smartsupp Alternatives & Competitors

Top 10 free alternatives

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Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

Features

Total

Tidio logo
Smartsupp logo

56

95

63

features in common

56

features in common

Tidio logo

Tidio user ratings

Functionality

4.6
(445)

Top features

  • Real-time Conversations

    5.0

  • One-to-One Messaging

    5.0

  • Contextual Guidance

    5.0

Smartsupp logo

Smartsupp user ratings

Functionality

4.4
(342)

Top features

  • Chat/Messaging

    5.0

  • Alerts/Escalation

    5.0

  • Real-time Conversations

    5.0

Pricing

Starting from

$29/month

Value for money

Tidio logo
4.5

0.1

Smartsupp logo
4.4

What users say about Tidio's value for money

We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.
So far, really good experience - contacted customer support and they were friendly and helpful.
Freshchat logo
4.1
(109)

Live Chat software for modern messaging

Features

Total

Freshchat logo
Smartsupp logo

43

64

63

features in common

43

features in common

Freshchat logo

Freshchat user ratings

Functionality

4.0
(109)

Top features

  • Task Management

    5.0

  • SSL Security

    5.0

  • Remote Support

    5.0

Smartsupp logo

Smartsupp user ratings

Functionality

4.4
(342)

Top features

  • Chat/Messaging

    5.0

  • Alerts/Escalation

    5.0

  • Real-time Conversations

    5.0

Pricing

Starting from

$15/month

Value for money

Freshchat logo
4.0

0.4

Smartsupp logo
4.4

What users say about Freshchat's value for money

I like their UI the best, it is very intuitive, easy to understand, and looks beautiful. I can also customize their theme as per my website's requirements.
I like that I can message my team and customers in an intuitive way. I like that I can collect data from the people I want and "put them separately", like a favorite tag.