Smartsupp Live Chat Pricing Plan & Cost Guide

Smartsupp Live Chat

Free live chat with visitor recording & unlimited agents

4.8/5 (61 reviews)

Smartsupp Live Chat Pricing

Pricing model: Freemium, Subscription

FREE : Free forever with unlimited number of agents

STANDARD : €8 monthly per agent |

PRO : €19 monthly per agent

Competitors Pricing

HelpCrunch

Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

XenCALL

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

everything HelpDesk

Starting from: $20.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Paldesk

Starting from: $16.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Focus Contact Center

Starting from: $15.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Smartsupp Live Chat compare with other Customer Service & Support apps?

Subscription plan?

Smartsupp Live Chat



98% of apps offer a
subscription plan

Free trial?

Smartsupp Live Chat



88% of apps have a
free trial

Freemium plan?

Smartsupp Live Chat



32% of apps have a
freemium plan

Pricing Comparison

Customer Service & Support app prices shown are $/month

Please note: For comparison purposes the price for Smartsupp Live Chat has been scaled monthly. Actual price is $/per year




Smartsupp Live Chat Pricing Reviews

Pros
  • Feature rich and great value.
  • Reliable Video recordings Easy to use
  • easy interface, use with Adium external app like a messenger.
  • Super easy to install and use Vvisitor recording - of course
Cons
  • I'll write as soon as I'll find some
  • User interface is good, but not GREAT.
  • None to date - will update if we find any.
  • Would prefer payment methods to be automatic
100%
recommended this to a friend or a colleague

7 reviewers had the following to say about Smartsupp Live Chat's pricing:

Valics Lehel

Great support app for low price

Reviewed 2016-02-25
Review Source: GetApp

I use this app from a while and I can say it is perfect for our small company. Low price per month, easy to use, I can get offer great support for my clients. easy interface, use with Adium external app like a messenger.

Read the full review


Smartsupp Live Chat

Free live chat with visitor recording & unlimited agents

Jan Mayer

Best chat app ever

Reviewed 2015-12-11
Review Source: GetApp

We have installed SmartSupp on several websites for our clients and all of them could use it without any training. And the pricing is very pleasant an even our smallest customers could afford it.Super easy to install and use Vvisitor recording - of course

Read the full review


Smartsupp Live Chat

Free live chat with visitor recording & unlimited agents

Jakub Ditrich

Unexpectedly good

Reviewed 2015-12-10
Review Source: GetApp

We offer quite special goods - electric bicycles - and its very hard to explain all details on the web, even at https://ekolo.cz we use video intensively. Since we implement this app, we have about 4-8 chats daily with customers, who will never call us for details and are lazy to writ emails. My advice - hire and dedicated person for chats and keep it up evenings.. Easy to use, Implemented in second, fully customizabe.. Video recording of the visitor are better than paid heatmaps

Read the full review


Smartsupp Live Chat

Free live chat with visitor recording & unlimited agents

Ruslan Dzumanijazov

Satisfaction

Reviewed 2016-02-29
Review Source: GetApp

Reliable, easy to use, exactly fullfill all our needs of what would we except from chat app. Reasonable pricing for good features. We used few others and decided to stick to smartsupp. Reliable Video recordings Easy to use

Read the full review


Smartsupp Live Chat

Free live chat with visitor recording & unlimited agents

Pall Musaev

Game Changer

Reviewed 2016-02-25
Review Source: GetApp

The value that smartsupp provides is unparalleled. Watch this up and comer as they grow. I couldn't find any other tool that compared to the feature set they provide.Feature rich and great value.

Read the full review


Smartsupp Live Chat

Free live chat with visitor recording & unlimited agents

Rob Hermans

Great value for money, intuitive layout

Reviewed 2016-02-25
Review Source: GetApp

We have been using Smartsupp for the last week and it immediately added value to our business - implementing the livechat was a breeze, the application works very intuitively and the Google Analytics integration is very helpful as well. - Google Analytics integration is very helpful - Intuitive design - Great value for money

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Smartsupp Live Chat

Free live chat with visitor recording & unlimited agents

Wendy K Laidlaw

Love SmartSupp - Best on the Market!

Used daily for 6-12 months
Reviewed 2017-04-06
Review Source: Capterra

I have tried a few different platforms that only offer a fraction of what Smartsupp does and this is by far the best out there. Highly recommend all the features that are easy to use and manage and monitor. As someone who is relatively new to this internet world Smartsupp is also excellent value for money incorporating many functions that some outfits charge for just one aspect. Highly recommend :) Live access to current visitors of website, video recordings of visitors and their movements, live chat and email, also see which countries they are from, where they came from i.e. source, etc

Read the full review


Smartsupp Live Chat

Free live chat with visitor recording & unlimited agents