Smartsupp Live Chat Reviews

Smartsupp Live Chat

Smartsupp is Free Live Chat with visitor recording

4.74/5 (155 reviews)

Ibrahim Isaac

Smartupp chat

Used weekly for 1-2 years
Reviewed 2019-03-20
Review Source: Capterra

I really like the app, it has helped build my business. My business is one that involves one on one communication, so with the help of smartupp i was able to do that efficiently.

Pros
The fact that i can view my website visitors, details and interact with them has helped my digital marketing progress.

Cons
The smartupp android app doesn't work properly, i don't get notifications when a user sends a message, and when i get them it takes forever to open them.

Response from Smartsupp


Hello Ibrahim,

thank you for your honest review. We are pleased to helped with your business.

We know about the problem with the app and currently we are working on the new one. It should be released until this summer.

Thanks for your patience!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Smartsupp Live Chat

Smartsupp is Free Live Chat with visitor recording

Steve Whitty

Info on visitor

Reviewed 2016-02-25
Review Source: GetApp

We need a full on visitor like name and email there is no way to get it. It's pretty easy to install and prestashop and useful in mobile phone. .

Pros
Easy to install on Presta shop

Cons
Knowing formation on visitor impossible to get the email and the name

Rating breakdown

Value for money
Ease of use
Customer support

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Smartsupp Live Chat

Smartsupp is Free Live Chat with visitor recording

Camille Ang

Rating only

Reviewed 2016-12-14
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Smartsupp Live Chat

Smartsupp is Free Live Chat with visitor recording