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Smith.ai

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

(10)

Smith.ai Reviews

Overall rating

4.8

/5

30

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.72/10

Reviews by rating

Pros and cons

My experience with the Chat Service and Smith altogether has been tremendous and I consider this company a huge asset to my Firm. Their customer support is outstanding, personalized and very quick.
I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them.
They have awesome customer service and always make clients feel welcomed and valued.
I am not fighting with them for 6 months of overages and they will only refund 2 months. I now have to dispute the charges with my CC.
Using website chat is like having someone on staff 24/7. We no longer have to worry about lost leads or misdirected requests because we were not able to offer an immediate response.
There's no way to have local staff ran the chat box, only remote receptionists and bots.
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30 reviews

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