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SnapEngage

Live Chat Software for Sales and Support Teams

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SnapEngage Alternatives

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Top 100 Alternatives & Competitors to SnapEngage

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

25

196

29

features in common

25

features in common

Zendesk's unique features

  • Customer Database

  • Prioritization

  • Discussions / Forums

  • Issue Management

SnapEngage's unique features

  • Monitoring

  • Chat Transcript

  • File Transfer

  • Help Desk Management

Starting from

19/month

Value for money

4.1

0.4

4.5

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

Features

Total

21

46

29

features in common

21

features in common

HelpOnClick's unique features

  • Live Chat

  • Social Media Integration

  • Request Assignment

  • Virtual Assistant

SnapEngage's unique features

  • Monitoring

  • SMS Messaging

  • Real Time Analytics

  • Reporting & Statistics

Starting from

$7.2/month

Value for money

4.6

0.1

4.5

What users say about HelpOnClick's value for money

Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.

NL

Nancy L.

As the Admin for my company, I like being able to utilize the functionality at maximum capacity to better understand how my team is using the software, and how we can better serve our customers.

AR

Anonymous Reviewer

LiveChat

4.6
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

26

94

29

features in common

26

features in common

LiveChat's unique features

  • Charting

  • Alerts / Escalation

  • Summary Reports

  • Automated Routing

SnapEngage's unique features

  • SMS Messaging

  • Audit Trail

  • Monitoring

Starting from

$16/month

Value for money

4.5
4.5

What users say about LiveChat's value for money

It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

AR

Anonymous Reviewer

There are a lot of options out there but this is by far the best. Easy to setup, the pricing is fair, and their technical support team is awesome.

SJ

Shanta J.

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
Just details about features

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

Features

Total

24

97

29

features in common

24

features in common

LiveHelpNow's unique features

  • Self Service Portal

  • @mentions

  • Customizable Forms

  • Social Promotion

SnapEngage's unique features

  • SSL Security

  • Monitoring

  • Audit Trail

  • Real Time Analytics

Starting from

$21/month

Value for money

4.7

0.2

4.5

What users say about LiveHelpNow's value for money

Customer service is outstanding. Any time I have needed their assistance, they have been great.

JA

Joe A.

I am feeling very confident taking Live Help Now to my boss for consideration. I feel it will be a great tool in reaching my customers since with my business there are usually a lot of questions.

AG

Ashley G.

Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Features

Total

24

74

29

features in common

24

features in common

Conversational Cloud's unique features

  • Predictive Analytics

  • Knowledge Management

  • Social Media Integration

  • Chatbot

SnapEngage's unique features

  • SSL Security

  • Help Desk Management

  • Audit Trail

  • SMS Messaging

Value for money

4.2

0.3

4.5

What users say about Conversational Cloud's value for money

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.

AB

Ashley B.

Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.

AB

Alice B.

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

Features

Total

18

46

29

features in common

18

features in common

REVE Chat's unique features

  • eCommerce Management

  • Multi-Channel Communication

  • Visitor Tracking

  • Offline Access

SnapEngage's unique features

  • Auto-Responders

  • File Sharing

  • Mobile Access

  • SMS Messaging

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Features

Total

24

210

29

features in common

24

features in common

User.com's unique features

  • Accounting Integration

  • Customer Experience Management

  • Mobile Optimized Emails

  • Forms Management

SnapEngage's unique features

  • SSL Security

  • Screen Sharing

  • Audit Trail

  • SMS Messaging

Value for money

4.6

0.1

4.5

What users say about User.com's value for money

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

Izabela H.

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

AR

Anonymous Reviewer

ClickDesk

3.7
(18)

Live chat for customer support

Features

Total

13

55

29

features in common

13

features in common

ClickDesk's unique features

  • Activity Tracking

  • Two-Way Audio & Video

  • Performance Metrics

  • Macros/Templated Responses

SnapEngage's unique features

  • Single Sign On

  • Audit Trail

  • Canned Responses

  • Reporting & Statistics

Starting from

$14.99/month

Value for money

3.6

0.9

4.5

What users say about ClickDesk's value for money

If you want a reliable and easy-setup live chat software, you have to give a chance to ClickDesk. It's a very good option in the market, and easy to adapt to your front-end theme.

SJ

Shari J.

Undoubtedly the best company in the field of help desks, is responsible for taking care of the customer and give it to him in a practical and simple way.

Luisana P.

Userlike

4.6
(634)

Live chat and customer messaging for businesses of all sizes

Features

Total

18

50

29

features in common

18

features in common

Userlike's unique features

  • Social Media Integration

  • Cataloging/Categorization

  • Routing

  • Search/Filter

SnapEngage's unique features

  • Real Time Analytics

  • Single Sign On

  • Reporting & Statistics

  • Monitoring

Starting from

90/month

Value for money

4.4

0.1

4.5

What users say about Userlike's value for money

Great design; Great scalability; Easy integration; Great customer support; Many features and functionalities.

JT

Jose T.

Works, does what it should, integrations like Slack or Pipedrive are still far from being awesome.

Christoph H.

JivoChat

4.6
(55)

Live chat with agent apps for iOS & Android

Features

Total

25

103

29

features in common

25

features in common

JivoChat's unique features

  • Contact Management

  • Surveys & Feedback

  • Reminders

  • Automatic Call Distribution

SnapEngage's unique features

  • Single Sign On

  • Audit Trail

  • Screen Sharing

  • SMS Messaging

Value for money

4.6

0.1

4.5

What users say about JivoChat's value for money

Super Easy to use, great interface, nice look and feel, simple installation, everybody who has a web page, should also have JivoChat installed.

Laszlo Leonardo B.

Overall I was impressed. The ability to see what customers are typing before they send the message is quite useful.

AR

Anonymous Reviewer

Giosg

5.0
(1)

AI-powered chat for customer service and sales teams.

Features

Total

18

28

29

features in common

18

features in common

Giosg's unique features

  • Alerts/Notifications

  • Rules-Based Workflow

  • Forms Management

  • Configurable Workflow

SnapEngage's unique features

  • SMS Messaging

  • Single Sign On

  • Reporting & Statistics

  • Monitoring

Olark

4.6
(456)

Happier customers live chat with Olark

Features

Total

24

38

29

features in common

24

features in common

Olark's unique features

  • Activity Dashboard

  • Live Chat

  • Tagging

  • Real Time Notifications

SnapEngage's unique features

  • SSL Security

  • Help Desk Management

  • Chat Transcript

  • SMS Messaging

Starting from

$17/month

Value for money

4.4

0.1

4.5

What users say about Olark's value for money

Olark has got an array of smart features , which helps the conversion rate on our website and also helps the sales team better improve the quality of customer service offered to customers and clients.

Ifeoma O.

Where it offers a great integration of software that is the most outstanding of Olark where we can share large amounts of data in the chats.

Brayan Agostinho D.

Smartsupp

4.7
(254)

Smartsupp is Free Live Chat with visitor recording

Features

Total

17

36

29

features in common

17

features in common

Smartsupp's unique features

  • Question Library

  • Queue Management

  • Event Triggered Actions

  • Alerts / Escalation

SnapEngage's unique features

  • SMS Messaging

  • Auto-Responders

  • Chat Transcript

  • Screen Sharing

Starting from

$10/month

Value for money

4.5
4.5

What users say about Smartsupp's value for money

I've had problems with the mobile app. Conversations were not popping and I was losing chats.

CU

Carlos U.

I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better.

HT

Hynek T.

Acquire

5.0
(20)

Multi-channel Customer Communication Platform

Features

Total

20

47

29

features in common

20

features in common

Acquire's unique features

  • Event Logs

  • Call Center Management

  • Communication Management

  • Two-Way Audio & Video

SnapEngage's unique features

  • Real Time Analytics

  • Single Sign On

  • Audit Trail

  • Reporting & Statistics

elevio

4.6
(27)

Self-service support & customer education platform

Features

Total

15

97

29

features in common

15

features in common

elevio's unique features

  • Live Chat

  • Website Analytics

  • Survey/Poll Management

  • Text Editing

SnapEngage's unique features

  • Real Time Analytics

  • Audit Trail

  • File Transfer

  • Mobile Access

Starting from

$79/month

Value for money

4.6

0.1

4.5

What users say about elevio's value for money

Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.

CT

Claire T.

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.

Tv

Tony v.

HappyFox Chat

4.5
(17)

Premium live chat software

Features

Total

15

19

29

features in common

15

features in common

HappyFox Chat's unique features

  • Website Integration

  • Feedback Management

  • Alerts/Notifications

  • Real Time Reporting

SnapEngage's unique features

  • Real Time Analytics

  • Single Sign On

  • SSL Security

  • Reporting & Statistics

Starting from

$29.99/month

Value for money

4.5
4.5

What users say about HappyFox Chat's value for money

HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us.

NC

Nicola C.

I use this software daily on my WooCommerce website. What I like the most is the ease of use and the very comprehensive integration that is allowed with WooCommerce.

Arnaud D.

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Features

Total

25

168

29

features in common

25

features in common

Zoho Desk's unique features

  • Sentiment Analysis

  • Multi-Channel Communication

  • Call Routing

  • Access Controls/Permissions

SnapEngage's unique features

  • Website Visitor Tracking

  • Chat Transcript

  • File Transfer

  • Geotargeting

Starting from

$14/month

Value for money

4.5
4.5

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

ProProfs Chat

4.8
(49)

Live chat software for websites

Features

Total

21

30

29

features in common

21

features in common

ProProfs Chat's unique features

  • User Profiles

  • Offline Access

  • Customizable Templates

  • Real Time Notifications

SnapEngage's unique features

  • Chat/Messaging

  • Monitoring

  • SMS Messaging

  • Audit Trail

Starting from

$9/month

Value for money

4.7

0.2

4.5

What users say about ProProfs Chat's value for money

The software is definitely likable since it is fast, responsive, offers exactly what we need in terms of features and builds an awesome experience for our tools.

Anji R.

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

Features

Total

14

126

29

features in common

14

features in common

Freshdesk's unique features

  • Self Service Portal

  • URL Customization

  • Decision Support

  • Customer Experience Management

SnapEngage's unique features

  • Real Time Analytics

  • Audit Trail

  • Geotargeting

  • Transcripts/Chat History

Starting from

$19/month

Value for money

4.4

0.1

4.5

What users say about Freshdesk's value for money

I love support team, they're always there 24-7 replying to my queries and keen on giving alternative solutions. I love the idea of customizing the ticket and adding templates.

RA

Rana A.

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

23

113

29

features in common

23

features in common

Quiq Messaging's unique features

  • Multi-Language

  • Chatbot

  • Social Media Integration

  • Customer Segmentation

SnapEngage's unique features

  • SSL Security

  • File Transfer

  • Geotargeting

  • Audit Trail

Starting from

$6,000/month

Value for money

4.5
4.5

What users say about Quiq Messaging's value for money

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

Features

Total

16

203

29

features in common

16

features in common

EngageBay's unique features

  • Signature Templates

  • Automated Publishing

  • Pipeline Management

  • WYSIWYG Editor

SnapEngage's unique features

  • Real Time Analytics

  • Single Sign On

  • Reporting & Statistics

  • SMS Messaging

Starting from

$9.99/month

Value for money

4.8

0.3

4.5

What users say about EngageBay's value for money

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

Cuong T.

We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.

SM

Sian M.

Kayako

4.0
(158)

Unified customer service platform

Features

Total

14

89

29

features in common

14

features in common

Kayako's unique features

  • Active Directory Integration

  • Self Service Portal

  • Virtual Assistant

  • Customizable Reports

SnapEngage's unique features

  • Proactive Chat

  • Real Time Analytics

  • File Transfer

  • Transcripts/Chat History

Starting from

$15/month

Value for money

3.8

0.7

4.5

What users say about Kayako's value for money

I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.

Samir H.

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

25

191

29

features in common

25

features in common

LiveAgent's unique features

  • Mail Merge

  • Inbox Management

  • Multi-Location

  • Data Import/Export

SnapEngage's unique features

  • Single Sign On

  • Chat Transcript

  • File Transfer

  • SMS Messaging

Starting from

$15/month

Value for money

4.7

0.2

4.5

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Bitrix24

4.0
(466)

100% free CRM, collaboration and communication tool suite

Features

Total

20

356

29

features in common

20

features in common

Bitrix24's unique features

  • Employee Database

  • Biometrics

  • Client Portal

  • Queue Management

SnapEngage's unique features

  • SMS Messaging

  • Proactive Chat

  • Real Time Analytics

  • Real Time Monitoring

Starting from

$24/month

Value for money

4.2

0.3

4.5

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Comm100 Live Chat

4.7
(103)

Free Live Chat Software with Unlimited Users and Chats

Features

Total

27

104

29

features in common

27

features in common

Comm100 Live Chat's unique features

  • Prioritization

  • Alerts / Escalation

  • Password Management

  • Queue Management

SnapEngage's unique features

  • Help Desk Management

  • SMS Messaging

Value for money

4.5
4.5

What users say about Comm100 Live Chat's value for money

Ease of use is a big reason why using Comm100 is great. As a new user, it took me little to no time to learn the ropes, as they say, and the quality of the site is great.

AR

Anonymous Reviewer

Comm100 is one of the best LiveChat tools, it's stable and reliable and easy to use both for the agents and customers.

TM

Terry M.

Salesforce Service Cloud

4.4
(513)

Customer Service & Field Service Management Solutions

Features

Total

24

195

29

features in common

24

features in common

Salesforce Service Cloud's unique features

  • Customer Accounts

  • License Issuance

  • Customizable Templates

  • Call Monitoring

SnapEngage's unique features

  • SSL Security

  • File Transfer

  • Chat Transcript

  • Help Desk Management

Value for money

4.1

0.4

4.5

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.

Claire B.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

21

131

29

features in common

21

features in common

Genesys Cloud's unique features

  • Self Service Portal

  • Multi-Channel Communication

  • Access Controls/Permissions

  • Surveys & Feedback

SnapEngage's unique features

  • Offline Form

  • File Sharing

  • Single Sign On

  • Customizable Branding

Starting from

$75/month

Value for money

3.9

0.6

4.5

What users say about Genesys Cloud's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Front

4.5
(206)

Email management software and shared inbox for teams

Features

Total

15

120

29

features in common

15

features in common

Front's unique features

  • Queue Management

  • Video Conferencing

  • Negative Feedback Management

  • Customer Complaint Tracking

SnapEngage's unique features

  • Proactive Chat

  • Chat Transcript

  • SSL Security

  • Customizable Branding

Starting from

$19/month

Value for money

4.2

0.3

4.5

What users say about Front's value for money

There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.

CS

Courtney S.

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

Chatfuel

4.5
(18)

Build your bot now, no coding required.

Features

Total

13

76

29

features in common

13

features in common

Chatfuel's unique features

  • Customer Segmentation

  • Action Management

  • Client Management

  • Performance Metrics

SnapEngage's unique features

  • Single Sign On

  • Audit Trail

  • Geotargeting

  • Reporting & Statistics

Starting from

$15/month

Value for money

4.4

0.1

4.5

What users say about Chatfuel's value for money

Business survives when you have a great channel like chatfuel that helps you connect to clients or customers quickly. Chatfuel has been very good in such area.

Ayobami O.

Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free.

Mukesh K.

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

Features

Total

18

89

29

features in common

18

features in common

Wix Answers' unique features

  • Full Text Search

  • Survey/Poll Management

  • Configurable Workflow

  • Workflow Management

SnapEngage's unique features

  • SMS Messaging

  • Real Time Analytics

  • Real Time Monitoring

  • Screen Sharing

Starting from

$24/month

Value for money

4.3

0.2

4.5

What users say about Wix Answers' value for money

We like the clear and clean design and functionality, beautiful layout, easy handling, easy and professional website integration with a clear structure.

Suzy N.

It's a great tool to solve issues and receive tips and help from professionals. Totally useful for beginners and professionals who need support in building their page.

AV

Antonios V.

HelpCrunch

4.8
(172)

Customer Communication tool for Support, Marketing & Sales

Features

Total

22

102

29

features in common

22

features in common

HelpCrunch's unique features

  • Customer Activity Tracking

  • Personalization

  • Access Controls/Permissions

  • Built-In Database

SnapEngage's unique features

  • CRM

  • Screen Sharing

  • SMS Messaging

  • Audit Trail

Starting from

$15/month

Value for money

4.8

0.3

4.5

What users say about HelpCrunch's value for money

This covers most of the things we want and are happy that there is a value-based tool like this without the bloat of other tools.

LS

Lewis S.

HelpCrunch was the clear choice for me because of their value for money services, compared to other expensive Support systems. They are continually improving and adding features which is great.

MH

Max H.

Ada

5.0
(4)

Ada is an easy to use customer support automation platform.

Features

Total

15

50

29

features in common

15

features in common

Ada's unique features

  • Speech Recognition

  • Social Media Integration

  • Appointment Management

  • Surveys & Feedback

SnapEngage's unique features

  • Screen Sharing

  • Real Time Analytics

  • SSL Security

  • Real Time Monitoring

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

Features

Total

15

102

29

features in common

15

features in common

Avochato's unique features

  • Automated Routing

  • Appointment Management

  • Keyword Tracking

  • Workflow Management

SnapEngage's unique features

  • Real Time Analytics

  • Single Sign On

  • SSL Security

  • Customizable Branding

Value for money

4.6

0.1

4.5

What users say about Avochato's value for money

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

ngDesk

4.5
(11)

Ticket management for customer service and support teams

Features

Total

17

48

29

features in common

17

features in common

ngDesk's unique features

  • Email Management

  • Task Progress Tracking

  • Document Storage

  • Interaction Tracking

SnapEngage's unique features

  • SMS Messaging

  • Real Time Analytics

  • Reporting & Statistics

  • Screen Sharing

Value for money

4.8

0.3

4.5

What users say about ngDesk's value for money

Most of the problems are open for months. The system is down very often and the end customers are complaining all the time.

VG

Vassilis G.

All our customers are very happy with our turn around time and that increased number of customers and their trust in us. Being a ticketing platform initially its growing as a complete CRM.

SS

Sharath S.

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

Features

Total

12

59

29

features in common

12

features in common

BOTNATION AI's unique features

  • Customizable Questions

  • Custom Development

  • Collaboration Tools

  • Dynamic Content

SnapEngage's unique features

  • Reporting & Statistics

  • Audit Trail

  • SMS Messaging

  • Website Visitor Tracking

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

20

109

29

features in common

20

features in common

Heyday's unique features

  • Intent Recognition

  • Multi-Channel Communication

  • Negative Feedback Management

  • Lead Verification/Validation

SnapEngage's unique features

  • API

  • Monitoring

  • Single Sign On

  • Reporting & Statistics

HubSpot Service Hub

4.4
(113)

Cloud-based customer service solution for firms of all sizes

Features

Total

16

56

29

features in common

16

features in common

HubSpot Service Hub's unique features

  • Call Routing

  • Customer Service Analytics

  • Support Ticket Tracking

  • Multi-Channel Communication

SnapEngage's unique features

  • SMS Messaging

  • File Sharing

  • Real Time Monitoring

  • Screen Sharing

Starting from

$50/month

Value for money

4.2

0.3

4.5

What users say about HubSpot Service Hub's value for money

This is an amazing tool to have, especially since we are a tech company trying to give our customers the opportunity to learn about our platform and troubleshoot through issues themselves.

NJ

Nicollette J.

The best tool for a greater workflow, you can do everything you need to give the best elements for your clients.

NB

Nicholas B.

Gorgias

4.7
(75)

Help desk and customer service solution

Features

Total

15

67

29

features in common

15

features in common

Gorgias' unique features

  • Issue Tracking

  • Surveys & Feedback

  • Social Media Integration

  • @mentions

SnapEngage's unique features

  • Single Sign On

  • Audit Trail

  • SSL Security

  • Reporting & Statistics

Starting from

$60/month

Value for money

4.5
4.5

What users say about Gorgias' value for money