Splashtop Remote Support Pricing, Features, Reviews & Comparison of Alternatives

Pros
At times, I would be at home or on the road and need a file or documents from my work PC and this software makes it quite easy to access my devices over the net. it also allows me to access them via mobile device

Cons
The only issues i have is how it works when there is a poor internet connection. Tho this isn't an issue with the software but id rather it prompt me with the error notification much quicker than just lagging which would eventually result in me restarting the application multiple times

Rating breakdown

Likelihood to recommend: 10/10

Pros
Functionality across pretty much everything. Fast set up. Secure approval for new machines / users, even down to me having to verify who I am on a regular basis - no trouble, reflects the changing IP's.

Cons
The software working through the app is sometimes a little less than smooth. It still works well but could see some improvement.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The ability to create specific installation files with specific configurations for specific clients. Also the ability to create users that can only access certain groups of computers. Set up was super easy and support is accessible and knowledgable.

Cons
The printing functionality is a bit cumbersome. But it works.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Super simple to deploy, with support for Macs and PCs. It integrates very well with programs like Autotask, making it very easy to connect to a managed computer that you are also monitoring with Autotask Endpoint Management. Lightweight, small program that is very quick to install.

Cons
In our testing it ran slower than LogMeIn and Teamviewer. There weren't as many options to decrease the resolution to increase network speed, although they may have added that feature as we used this about a year ago. We had trouble connecting to PCs that were in portrait mode, and wouldn't switch to Landscape mode without crashing on some systems.

Rating breakdown

Likelihood to recommend: 3/10

Pros
Splashtop was incredibly easy to setup, and is very user friendly. It has all of the features we need and offers features we didn't think we would use but they turned out to be a great bonus to have.

Cons
When it comes to Pro/Cons, there are no cons with Splasthtop. There are a few minor features that would be nice to have, like seeing the user activity status on the main screen of the business app, and we have submitted feature requests, hopefully they will be added in an upcoming product update.

Rating breakdown

Likelihood to recommend: 10/10