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Medallia Agent Connect
Customer feedback, coaching, and QA for customer support.
(1)
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Total
21
182
29
features in common
21
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Medallia Agent Connect user ratings
Top features
Performance Metrics
Survey/Poll Management
Surveys & Feedback
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money
Categories in common
Total
28
143
29
features in common
28
features in common
Customer Frontlines user ratings
Top features
Dashboard
Complaint Monitoring
Communication Management
Medallia Agent Connect user ratings
Top features
Performance Metrics
Survey/Poll Management
Surveys & Feedback
Pricing
Value for money
What users say about Customer Frontlines' value for money