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StepChange Logo

Enabling enterprises to accelerate their journey to NetZero

Last updated: December 2024

StepChange Alternatives & Competitors

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Futureproof logo

Cloud-based sustainability platform

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Features

Total

Futureproof logo
StepChange logo

55

79

83

features in common

55

features in common

Futureproof logo

Futureproof user ratings

Functionality

5.0
(19)

Top features

  • Stakeholder Engagement

    5.0

  • Process/Workflow Automation

    5.0

  • Risk Management

    5.0

StepChange logo

StepChange user ratings

Functionality

4.4
(7)

Top features

  • KPI Monitoring

    5.0

  • Activity Tracking

    5.0

  • Real-Time Reporting

    5.0

Salesforce Service Cloud logo

Customer Service & Field Service Management Solutions

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Features

Total

Salesforce Service Cloud logo
StepChange logo

51

213

83

features in common

51

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud user ratings

Functionality

4.4
(777)

Top features

  • Call Scripting

    5.0

  • File Sharing

    5.0

  • Customizable Reports

    5.0

StepChange logo

StepChange user ratings

Functionality

4.4
(7)

Top features

  • KPI Monitoring

    5.0

  • Activity Tracking

    5.0

  • Real-Time Reporting

    5.0

Pricing

Starting from

$25/month

Value for money

Salesforce Service Cloud logo
4.2

0.1

StepChange logo
4.3

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.

Categories in common

Cority logo

Environment, health, safety and quality management software

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Features

Total

Cority logo
StepChange logo

73

278

83

features in common

73

features in common

Cority logo

Cority user ratings

Functionality

4.2
(96)

Top features

  • Reporting & Statistics

    5.0

  • Real-Time Monitoring

    5.0

  • Customizable Templates

    5.0

StepChange logo

StepChange user ratings

Functionality

4.4
(7)

Top features

  • KPI Monitoring

    5.0

  • Activity Tracking

    5.0

  • Real-Time Reporting

    5.0

Pricing

Value for money

Cority logo
4.2

0.1

StepChange logo
4.3

What users say about Cority's value for money

Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.
Rather poor visuals, hard to understand report writer. Some features are poorly organized - in the inspections module you have to scroll through dozens of inspections to find the one you need.
Freshdesk logo

Online helpdesk system and customer service software

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Features

Total

Freshdesk logo
StepChange logo

43

112

83

features in common

43

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.3K)

Top features

  • Problem Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Drag & Drop

    5.0

StepChange logo

StepChange user ratings

Functionality

4.4
(7)

Top features

  • KPI Monitoring

    5.0

  • Activity Tracking

    5.0

  • Real-Time Reporting

    5.0

Pricing

Starting from

$15/month

Value for money

Freshdesk logo
4.4

0.1

StepChange logo
4.3

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.

Categories in common

JIRA Service Management logo

The only ITSM solution built on the Jira platform

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Features

Total

JIRA Service Management logo
StepChange logo

39

112

83

features in common

39

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(695)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

StepChange logo

StepChange user ratings

Functionality

4.4
(7)

Top features

  • KPI Monitoring

    5.0

  • Activity Tracking

    5.0

  • Real-Time Reporting

    5.0

Pricing

Starting from

$19.04/month

Value for money

JIRA Service Management logo
4.3
StepChange logo
4.3

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

Categories in common