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SysAid
The most advanced AI-powered ITSM platform in the market
SysAid Reviews - Page 4
481 reviews
Recommended
Keenan G.
Nonprofit Organization Management, 51-200 employees
Used daily for less than 6 months
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Very inclusive in terms of default criteria that's been setup within admin settings. Relatively simple to use and simple to learn.
Not really a dislike towards SysAid itself, but it's definitely tailored towards bigger teams/organisations. We're only a small team so we don't really use its full functionality at times.
James B.
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used weekly for less than 6 months
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Creating tickets are incredibly easy, they automatically route to the proper OT contact.
Sometimes it's hard to find the right category, they filter out sub categories based on previous options. No search available.