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SysAid Logo

The most advanced AI-powered ITSM platform in the market

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SysAid Reviews - Page 5

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481 reviews

MG
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Marco G.

Oil & Energy, 1,001-5,000 employees

Used weekly for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Buon software per la gestione dei ticket

Reviewed 2 years ago

il software fa il suo lavoro, ottimizzando il flusso per la richiesta di supporto.

Pros

Snellisce molto la gestione dei ticket, soprattutto quando il reparto IT ha molti collaboratori.

Cons

L'interfaccia potrebbe essere un po' più intuitiva ed accattivante.

Showing original review in Italian. See translation

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Verified reviewer

Renewables & Environment, 501-1,000 employees

Used weekly for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Non particolarmente utile

Reviewed 2 years ago
Pros

Non riesco a trovare grossi vantaggi nell'utilizzo come utente che deve aprire un ticket.

Cons

Molto meno comodo che scrivere una email. Fa perdere tempo all'utente che deve aprire il ticket.

Showing original review in Italian. See translation