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SysAid
The most advanced AI-powered ITSM platform in the market
SysAid Reviews - Page 6
481 reviews
Recommended

Isidro Armando B.
Information Technology and Services, 1,001-5,000 employees
Used daily for 2+ years
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El fácil acceso que tiene y funcionalidad del modulo de flujos de trabajo ayudaron a simplificar el proceso de compras dentro de la empresa.
Todos los módulos son de un uso muy sencillo si como el producto en general, la integración con los servicios de AD, correo, etc, se adapto de forma sencilla para implementar los servicios de flujo de trabajo que tenemos dentro de la empresa.
No todos los módulos estan disponibles en la versión Completa, y que deberían de colocarte los al menos por un periodo para que puedas identificar las áreas que podrías automatizar con ellos.
Showing original review in Spanish. See translation
Tito C.
Government Administration, 201-500 employees
Used daily for 2+ years
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We have an excellent experience with the software because we low the response time, also we can manage the inventory asset easily, we are now upgrading our version to the 22 expecting to see all new features.
We most like how easy end users can open an incident/request, we are a court and our end users are lawyers with low IT knowledge.
How easy you can automate the routing of the tickets!