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FixMe.IT vs Halp Comparison
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Overview
Remote support software designed for delivering on-demand and unattended support from anywhere in the world.
Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
Pros
Not enoughreviews yet
Cons
Cons
Not enoughreviews yet
Key features
- Total features10
- Assignment Management
- Change Management
- Chat
- Collaboration Tools
- Configurable Workflow
- Customizable Branding
- Customizable Reporting
- Drag & Drop Interface
- Employee Management
- Help Desk Integration
- Incident Management
- Multi-Channel Communication
- Multiple Data Sources
- Performance Reports
- Prioritizing
- Remote Access
- Remote Control
- Reporting & Statistics
- SLA Management
- Self Service Portal
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Third Party Integration
- Two-Factor Authentication
- Whiteboard
- Total features16
- Assignment Management
- Change Management
- Chat
- Collaboration Tools
- Configurable Workflow
- Customizable Branding
- Customizable Reporting
- Drag & Drop Interface
- Employee Management
- Help Desk Integration
- Incident Management
- Multi-Channel Communication
- Multiple Data Sources
- Performance Reports
- Prioritizing
- Remote Access
- Remote Control
- Reporting & Statistics
- SLA Management
- Self Service Portal
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Third Party Integration
- Two-Factor Authentication
- Whiteboard
Integrations
- Total integrations1
- BigCommerce
- Freshdesk
- Google Analytics
- HubSpot CRM
- Jira
- Joomla
- Magento Commerce
- Mailchimp
- Pipedrive
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Shopify
- Slack
- SugarCRM
- Wordpress
- Zapier
- Zendesk
- Zoho CRM
- Total integrations6
- BigCommerce
- Freshdesk
- Google Analytics
- HubSpot CRM
- Jira
- Joomla
- Magento Commerce
- Mailchimp
- Pipedrive
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Shopify
- Slack
- SugarCRM
- Wordpress
- Zapier
- Zendesk
- Zoho CRM
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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FixMe.IT vs. Halp
See how FixMe.IT and Halp stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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