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FixMe.IT vs Hi5 Comparison

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Overview

Category Leaders

Remote support software designed for delivering on-demand and unattended support from anywhere in the world.

Category Leaders

Hi5 is an employee recognition & feedback platform that enables staff to recognise and rate each other in real time, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

30

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

3

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

276

73

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

64

72

9

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Unattended access is very easy to setup and initiate when appropriate. I have used this product for years with amazing reliability and very little need for technical support.

JP

James P.

What I like the most is that it has two applications, a client version and an expert version. The video quality when sharing the screen is very stable.

Claudia L.

I love the ability to view all users by office. I am able to see if they are logged in and if they are working or if the system is logged in and idle.

WB

William B.

Pros

Awesome to appreciate team members and see others being appreciated in the same organization continually.

AS

Ayden S.

We love the ability to have internal team members review each other and raise visibility of the areas that are important to the team.

PG

Paul G.

I like how easy to use it is and how motivating it is to do better because you get noticed for your work.

Tristan J.

Cons

My only complaint is the inability to share access with other users. This becomes a problem when I work on a team or when there network services provider uses FixMe.

Kurt B. C.

Lack of Mac support is a big limitation, causing us to utilises two products. Limit on number of unattended clients that can be stored is a pain in the Rse.

SL

Stephen L.

So far, I havent found anything too terrible. The layout could be updated.

Jonathan G.

Cons

I cant say that i have found anything that i dislike about the software as yet.

NP

Nigel P.

This is always odd when someone gave a hi5 on 31st of the month and you only see it on 1st of the new month.

UA

Uwais A.

Nothing so far, I have yet to come across something i dislike.

SP

Shaun P.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features19
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Appraisal History
  • Assessment Management
  • Benchmarking
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Competency Management
  • Contact Database
  • Contact Management
  • Content Management
  • Continuous Feedback
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Recognition
  • Engagement Tracking
  • Event Calendar
  • Feedback Management
  • File Sharing
  • File Transfer
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Live Chat
  • Manager-to-Peer Recognition
  • Mention Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multiple Monitor Access
  • Negative Feedback Management
  • Nominations
  • Organizational Charting
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Personalization
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recognition Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Assessment
  • Session Recording
  • Single Sign On
  • Skills Assessment
  • Social Recognition
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Visual Analytics
  • Whiteboard
  • Total features79
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Appraisal History
  • Assessment Management
  • Benchmarking
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Competency Management
  • Contact Database
  • Contact Management
  • Content Management
  • Continuous Feedback
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Recognition
  • Engagement Tracking
  • Event Calendar
  • Feedback Management
  • File Sharing
  • File Transfer
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Live Chat
  • Manager-to-Peer Recognition
  • Mention Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multiple Monitor Access
  • Negative Feedback Management
  • Nominations
  • Organizational Charting
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Personalization
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recognition Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Assessment
  • Session Recording
  • Single Sign On
  • Skills Assessment
  • Social Recognition
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Visual Analytics
  • Whiteboard

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM