FixMe.IT Pricing Plan & Cost Guide

FixMe.IT

Remote Support Software That Always Works

4.74/5 (245 reviews)

FixMe.IT Pricing

Starting from: $25.00

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

The unlimited subscription license offers complete freedom over the term of your purchase.

View Pricing Plans Free Trial

Competitors Pricing

ServiceWise

Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

QwikDial

Starting from: $0.06/month
Pricing model: Freemium, One-time License, Subscription

Convoso

Starting from: $90.00/month
Pricing model: Subscription

CrazyCall

Starting from: $11.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

ChangeGear Service Desk

Starting from: $46.00/month
Pricing model: One-time License, Subscription

Pricing Comparison

How does FixMe.IT compare with other Customer Service & Support apps?

Subscription plan?

FixMe.IT



98% of apps offer a
subscription plan

Free trial?

FixMe.IT



88% of apps have a
free trial

Freemium plan?

FixMe.IT



32% of apps have a
freemium plan

Pricing Comparison

Customer Service & Support app prices shown are $/month




FixMe.IT Pricing Reviews

Pros
  • Easy to use, Works reliably, Nice reporting
  • Easy to use Does everything that I need it to do Great value
  • price, simplicity of getting connected to remote clients, customization
  • Ease of use and easy way to transfer data to your customers . Desktop support for multiple monitor.
Cons
  • available only for Windows
  • Would be nice to service Macs, iPhones, and Androids.
  • There are a couple minor issues switching viewing and switching between multi-monitor clients.
  • Nothing really bad to say about the software! Excellent product...maybe make it cheaper or free?
100%
recommended this to a friend or a colleague

25 reviewers had the following to say about FixMe.IT's pricing:

Daniel Jaslanek

The easiest in use

Reviewed 2011-11-02
Review Source: GetApp

I started to develop my small IT consulting business with remote desktop software’s help. This simple browser-based tool actually gave me an impulse to start my own independent online business.Please take a look at my page to see what I have as a result : http://www.ezsupport.biz/remote.html Clients just go on my website and get their Client ID and that’s it. That very easy for both of us. I was looking for secure,very easy in use (has to be easy for all my clients),cost-effective and functional software. Worked with Logmein and Teamviewer but found a cheaper alternative Techinline. Very reliable tool and may be the easiest that I found.Ease in use, price is affordable, perfect alternative to all expensive professional products, necessary set of functions

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FixMe.IT

Remote Support Software That Always Works

Dennis Coler

Such a great alternative to the Logmein monster who years ago raised my rates on pro.

Used daily for 2+ years
Reviewed 2018-01-15
Review Source: Capterra

Resonantly priced support options.Techinline has produced a Fast, affordable, easy to use, that satisfies most all of our tech support needs.

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FixMe.IT

Remote Support Software That Always Works

Richard Stanton

Easy to use for both me and my clients.

Used daily for 6-12 months
Reviewed 2018-04-17
Review Source: Capterra

Give me an easy way to work with clients.Price Ease of use Reports I looked at several alternatives to ShowMyPC but most were too expensive.

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FixMe.IT

Remote Support Software That Always Works

Jerome Stillions

Good Priced remote support software!

Used weekly for 2+ years
Reviewed 2018-01-15
Review Source: Capterra

A great toolA few years ago we searched for a economical remote software solution. FixMe.it does everything we need for our software needs. It is priced right and is very easy to use.

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FixMe.IT

Remote Support Software That Always Works

Nathan Schmidt

The FixMe.IT software was very easy to use. It has all the features of other more expensive software

Used monthly for 6-12 months
Reviewed 2018-06-05
Review Source: Capterra

The ease of use, support, features, price. Never had one problem. This software has all the features of the more expensive remote support software out there for a fraction of the price. And it's customizable to your business.

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FixMe.IT

Remote Support Software That Always Works

Jonathan Flowers

Great Software

Used weekly for 6-12 months
Reviewed 2018-07-27
Review Source: Capterra

We had an old Bomgar device that died, and this service replaced it completely and for a very affordable price.Easy to use, Works reliably, Nice reporting

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FixMe.IT

Remote Support Software That Always Works

Chris Gulledge

Great

Used daily for 1-2 years
Reviewed 2018-03-03
Review Source: Capterra

Remote control of client computers when I need it and no admin overhead of keeping up with the software at an affordable price.I like that there is no software for me to maintain on my end. I just login and connect to my customers.

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FixMe.IT

Remote Support Software That Always Works

Robert Bolanos

I've been using for over 3 years after switching from a software vendor product. Meets my SMB needs

Used daily for 2+ years
Reviewed 2017-09-06
Review Source: Capterra

Added support benefit and feature for my clients. Allows me to differentiate myself from competition Easy to use and manage. Pricing model fits my business size. The feature set is a great value compared to competition.

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FixMe.IT

Remote Support Software That Always Works

Steven Parker

Great Remote Access Software

Used weekly for less than 6 months
Reviewed 2018-08-02
Review Source: Capterra

Overall it was a great choice to go with FixMe.IT. I specialize in Windows Servers/Workstations so the product works for me. The app is not clunky and just works flawlessly. Everything I need in a remote support software is here.It's fast and reliable. It's much better than a lot of competitors for a cheaper price. I like that no matter what screen size your connected to you don't have problems. I often have problems with GoToAssist where I need to end a session and reconnect, this has never happen with FixMe.IT. It's just a smooth system that works really well.

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FixMe.IT

Remote Support Software That Always Works

Kurt B. Carr

Excellent Choice for Remote Access

Used weekly for 6-12 months
Reviewed 2018-10-03
Review Source: Capterra

I needed a replacement for LogMeIn and Rescue because of the price increases that they kept pushing through. I looked at other options and decided that FixMe was powerful and a great value. Easy to use Does everything that I need it to do Great value

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FixMe.IT

Remote Support Software That Always Works

Brian Galesky

Excellent remote support tool for a small IT business such as mine

Reviewed 2016-04-01
Review Source: GetApp

I've used this tool for several years now and find it to be a real-life safer for instances where my remote clients need immediate or after-hours support. I find it to be quite easy to use and intuitive on both the client and tech end. The ability to provide both unattended and ad-hoc support is also key and the feature-set seems to cover just about all the tools one would need. I previously used LogMeIn Rescue but that got too expensive, while this fits the bill and gets the job done. I would recommend this to any small ITbusiness such as mine. price, simplicity of getting connected to remote clients, customization

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FixMe.IT

Remote Support Software That Always Works

Darryl Young

Easy to install and easy to use. No issues at all and great value for the price!

Used weekly for less than 6 months
Reviewed 2018-05-17
Review Source: Capterra

The price and the ease of use are the things I like most about this software. The unattended access runs in the background and I have not had any issues with it.

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FixMe.IT

Remote Support Software That Always Works

ken Barnhart

This product has saved us THOUSANDS of dollars in support costs

Used daily for 1-2 years
Reviewed 2018-01-09
Review Source: Capterra

It sets up easily, it's lightweight. It's efficient with resources The unattended agent is quiet and very convenient And it's cheap!

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FixMe.IT

Remote Support Software That Always Works

Donald Spence

FixmeIT is the best support tool for the money that I have ever purchased for my business.

Used monthly for 2+ years
Reviewed 2018-03-30
Review Source: Capterra

1. It is cost effective to me the small consultant. 2. It saves me time and money consulting. 3. It helps the clients understand what I am telling them because I can show them just like I was on site.The price for the features. I considered other products but they were too expensive for my budget. I use the unattended client feature at least monthly and save myself 125 miles and 2.5 hours of travel almost every month. It took me awhile to figure out the file transfer function ( I used the programs help library to understand it) from the client to me but once I did I use it almost every session.

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FixMe.IT

Remote Support Software That Always Works

Jason Bone

I am a small tech support company. This is the most affordable support tool out there

Used daily for 1-2 years
Reviewed 2017-11-09
Review Source: Capterra

Easy to use, affordable for cost savings.Unattended Access, and the ability to have multiple connections going at once. It's easy to switch back and fort with a minimum of effort

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FixMe.IT

Remote Support Software That Always Works

Jason Blancaflor

Greatest remote software on planet earth!!!

Used daily for 1-2 years
Reviewed 2018-06-26
Review Source: Capterra

It allows me to help customers from anywhere!Excellent product!! Great technical support!! Always improving!! Engineers are always updating the product to make it better.

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FixMe.IT

Remote Support Software That Always Works

Donald DeRyder

Excellent for Remote Support

Used daily for 1-2 years
Reviewed 2017-10-17
Review Source: Capterra

Remote supportEase of Use is awesome. Pretty cheap for this type of software as well. I have nothing else to say, just using up 100 letters.

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FixMe.IT

Remote Support Software That Always Works

Nick Williams

Outstanding Value

Used daily for 6-12 months
Reviewed 2018-04-17
Review Source: Capterra

Compared to all other solutions on the market this is but far the most cost effective one I found in the market today.

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FixMe.IT

Remote Support Software That Always Works

Bryan Beine

Great product

Used daily for 1-2 years
Reviewed 2017-10-19
Review Source: Capterra

Great reliability and pricePrice and ease of use . Love the group's and the collapse and expand options. Would like the option of different usernames for same ibterface.

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FixMe.IT

Remote Support Software That Always Works

Ganachari Jayanth

Easy to connect and deploy many computers using FixMe.IT

Used daily for less than 6 months
Reviewed 2018-05-31
Review Source: Capterra

Easy to connect and deploy to all computers using FixMe.IT1.Its easy to use and user friendly tool 2.Reliable and robust tool 3.Great value for money 4.Access is very easy and appropriate 5.Connect and deploys many computers at once is great 6.Price of the tool

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FixMe.IT

Remote Support Software That Always Works

tamer Shalaby

Good Tool for Good Price

Used daily for 2+ years
Reviewed 2018-04-12
Review Source: Capterra

price and its good tool for IT supportPrice of course, easy to use, if you login to a domain environment it will prompt for domain admin credentials, some other application doesn't, it will keep session available when you switch user name or logout. love the last update multiple session at the same time. I totally recommend this application

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FixMe.IT

Remote Support Software That Always Works

Scott Sanford

Very useful and inexpensive

Used daily for 2+ years
Reviewed 2018-05-19
Review Source: Capterra

Great remote administration for a very reasonable price.I like that the software tells me if the computer is in use, that's unique, I like the drag and drop file transfer, multiple connections simultaneously. Price is right.

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FixMe.IT

Remote Support Software That Always Works

Andy Smith

The best bang for the buck.

Used weekly for 2+ years
Reviewed 2018-06-11
Review Source: Capterra

Remote control and access to customers pc at a reasonable price Ease of use and easy way to transfer data to your customers . Desktop support for multiple monitor.

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FixMe.IT

Remote Support Software That Always Works

Tom Vaculik

Exactly what we needed to remotely fix IT issues.

Used daily for 1-2 years
Reviewed 2018-06-18
Review Source: Capterra

Easy to use at a fair price to remotely fix IT issues.Easy to get connected to even the most challenging users. (You know the ones I mean.) Easy setup, perfect for fixing remote issues and demonstrating what the user "should be doing." Easy to use at a fair price.

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FixMe.IT

Remote Support Software That Always Works

Jonathan Stormont

Very happy with FixMe.IT is has been a important part of our software suite for support with clients

Used daily for 2+ years
Reviewed 2018-03-23
Review Source: Capterra

Reliable product that does what I need at a price I find reasonable.Very easy lightweight software that does what it needs to do. It is easy to get clients to connect and reliably works. Priced well and is part of the reason I use it.

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FixMe.IT

Remote Support Software That Always Works