FixMe.IT Reviews

FixMe.IT

Remote Support Software That Always Works

4.75/5 (301 reviews)

Anonymous

Strong Remote Management App - good balance of features for price

Used daily for 6-12 months
Reviewed 2019-05-17
Review Source: Capterra

Overall, it's fast, simple, lightweight and good for get at this cost point.

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FixMe.IT

Remote Support Software That Always Works

Keith Fryatt

Software works great and it is easy to use.

Used daily for 2+ years
Reviewed 2017-09-20
Review Source: Capterra

Remote login from my home or anywhere I bring my laptop. It is a fantastic value for the money.

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FixMe.IT

Remote Support Software That Always Works

Anonymous

I have been using FixMe.IT for several years and it works excellent for remote support scenarios

Used daily for 2+ years
Reviewed 2018-01-24
Review Source: Capterra

Makes my life easier to fix things for clients instead of trying to walk them through or have them describe error messages.

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FixMe.IT

Remote Support Software That Always Works

Craig Swan

Customer Support

Used daily for 1-2 years
Reviewed 2018-08-21
Review Source: Capterra

I like that the program does not need to be installed on the customers computer. It connects fast and allows for support

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FixMe.IT

Remote Support Software That Always Works

Ryan Schussler

Satisfied overall

Used daily for 2+ years
Reviewed 2018-03-29
Review Source: Capterra

Ease of use and it's features for supporting multiple displays. Addition of ability to control more than one computer at a time was a great update.

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FixMe.IT

Remote Support Software That Always Works

Rich Herbert

Great value for the money but lacks a very helpful feature

Used weekly for 1-2 years
Reviewed 2018-06-14
Review Source: Capterra

For the most part, the software works very well. I have been able to connect to nearly all of my client computers. I do like the ability to have a person for to fixme.it and start a support session for a "one off" support call.

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FixMe.IT

Remote Support Software That Always Works

Fraser Simpson

This is a great alternative to LogMeIn, Teamviewer and other such tools.

Used daily for 2+ years
Reviewed 2018-04-09
Review Source: Capterra

Cost effective and fast remote control for unattended and one off connections........exactly what you need.

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FixMe.IT

Remote Support Software That Always Works

tamer Shalaby

Good Tool for Good Price

Used daily for 2+ years
Reviewed 2018-04-12
Review Source: Capterra

price and its good tool for IT support

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FixMe.IT

Remote Support Software That Always Works

David Peck

My company switched from using WebEx to FixMe.IT and it was a huge improvement.

Used daily for 1-2 years
Reviewed 2017-11-02
Review Source: Capterra

Being able to establish a session with a user quickly is very important and that's probably the biggest strength.

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FixMe.IT

Remote Support Software That Always Works

Faraz Khan

So far so good

Used weekly for 1-2 years
Reviewed 2018-05-08
Review Source: Capterra

Very low overhead on the hard ware. It works well and it's responsive. The functions are laid out nicely

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FixMe.IT

Remote Support Software That Always Works

Curtis Timmer

Good solid remote desktop tool that doesn't require install and gets past most firewalls.

Used daily for 2+ years
Reviewed 2018-06-05
Review Source: Capterra

It allows me to do my job from wherever.

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FixMe.IT

Remote Support Software That Always Works

Anonymous

Needs more features for the price

Used weekly for 6-12 months
Reviewed 2017-11-15
Review Source: Capterra

Multiple remote clients. Able to see if the user is working on the machine before connection (this is a unique feature!)

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FixMe.IT

Remote Support Software That Always Works

Neil Moores

Works really well but just missing a few features

Used daily for 2+ years
Reviewed 2018-04-06
Review Source: Capterra

We are able to offer remote support for our equipment without the cost of making a physical visit.

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FixMe.IT

Remote Support Software That Always Works

Erik Jacobsen

Great product, use it daily

Used daily for 6-12 months
Reviewed 2018-07-13
Review Source: Capterra

Affordable, great for remoting into users PCs and troubleshooting. Able to remotely boot a computer into safe mode. Encrypted communication with User.

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FixMe.IT

Remote Support Software That Always Works

Don Bernstein

Good for the price

Used daily for 2+ years
Reviewed 2017-06-06
Review Source: Capterra

Quickly access and support our clients telecom app and needs for support.

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FixMe.IT

Remote Support Software That Always Works

Marlene Clark

It was great

Used daily for 1-2 years
Reviewed 2018-01-19
Review Source: Capterra

I have recommended it to several people already. I am able to work from my desk instead of driving hours to the customer location.

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FixMe.IT

Remote Support Software That Always Works

Jose Nunez

works well and is very stable

Used daily for 1-2 years
Reviewed 2017-10-19
Review Source: Capterra

easy to deploy and features work well and the overall cost is great compared to the competition. Interface is reasonably fluid

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FixMe.IT

Remote Support Software That Always Works

Doug Marko

works great except for Apple iOS

Used daily for 1-2 years
Reviewed 2017-10-19
Review Source: Capterra

saves time, but the website customers go to stinks- people just cant figure out fixme.it they think its .com or whatever but they all have issues getting to it especially when using the Google search

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FixMe.IT

Remote Support Software That Always Works

Katie Gertz

Very satisfied with this app for my small business needs.

Used daily for 2+ years
Reviewed 2018-03-27
Review Source: Capterra

Ease of use and reliable app. I can use it to take control of user's computer to resolve small issues when an in person visit is cost prohibitive.

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FixMe.IT

Remote Support Software That Always Works

David Southard

Good quality, easy to use software with some minor bugs and glitches.

Used daily for 2+ years
Reviewed 2018-01-11
Review Source: Capterra

With the recent update, the ability to now view multiple remote sessions at one time. It is also very easy to transfer files with the drag and drop feature.

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FixMe.IT

Remote Support Software That Always Works

Joe Mathiau

Use Daily

Used daily for 2+ years
Reviewed 2019-01-05
Review Source: Capterra

Our small business does daily Technical support and Training via fixme.it. The stability and reliability are at the forefront of the fixme.it's features.

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FixMe.IT

Remote Support Software That Always Works

Toby Valora

practical solution but lacks features

Used weekly for 2+ years
Reviewed 2018-05-08
Review Source: Capterra

allows us to connect remotely to customer PC's in order to provide support

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FixMe.IT

Remote Support Software That Always Works

Doug Chroninger

Good experience with the product. We use it daily to support all of our customers.

Used daily for 2+ years
Reviewed 2018-07-02
Review Source: Capterra

Ease of use. It allows us to organize our internal users in groups and that saves much time when connecting to assist the unmanaged users.

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FixMe.IT

Remote Support Software That Always Works

Geoff Salvas

Simple and gets the job done

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

simple and easy to use. The client software has a small footprint. It is easy for the customer to start to software to let the tech connect in.

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FixMe.IT

Remote Support Software That Always Works

Dennis Coler

Such a great alternative to the Logmein monster who years ago raised my rates on pro.

Used daily for 2+ years
Reviewed 2018-01-15
Review Source: Capterra

Resonantly priced support options.

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FixMe.IT

Remote Support Software That Always Works