This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

TechSee

Intelligent visual customer support solution

learn more

TechSee Alternatives

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
Just details about features

Wrike

4.2
(1,7k)

Manage your projects from start to finish with Wrike

Pricing

Starting from

$9.8/month

Value for money

4.0

What users say about Wrike's value for money

It has definitely improved our capability as a team so we have gotten good return on investment from it.

AR

Anonymous Reviewer

The price and feature list look great. The marketing and landing page talked about it being perfect for agencies like mine.

Charles K.

Total

12

286

26

features in common

12

features in common

Wrike's unique features

  • Business Plan Templates

  • Dependency Tracking

  • Template Management

  • Deadline Management

TechSee's unique features

  • Knowledge Base Management

  • Real Time Monitoring

  • Feedback Management

  • Problem Management

Atera

4.5
(192)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Pricing

Starting from

$79/month

Value for money

4.7

What users say about Atera's value for money

Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

JS

Joseph S.

They hit the sweet spot. We ditched a system that was costing us more, but price isn’t everything or even the most important thing… We are now doing more with our RMM than ever before.

Bob B.

Total

9

109

26

features in common

9

features in common

Atera's unique features

  • Real-Time Chat

  • Remediation Management

  • Credential Management

  • Mobile Access

TechSee's unique features

  • Video Support

  • Communication Management

  • Activity Dashboard

  • Issue Tracking

GoToAssist

4.5
(129)

Remote support software

Pricing

Starting from

$69

Value for money

4.2

What users say about GoToAssist's value for money

It's an excellent solution for companies looking for inexpensive remote IT support.

FP

Francis P.

Super easy to deploy, generally user friendly, and at times useful. But, compared to almost every other solution, it is way over priced and way over commoditized.

CT

Carmine T.

Total

6

30

26

features in common

6

features in common

GoToAssist's unique features

  • Remote Access/Control

  • Interaction Tracking

  • Knowledge Management

  • Configuration Management

TechSee's unique features

  • Video Support

  • Secure Data Storage

  • Help Desk Management

  • Issue Management

ConnectWise Control

4.7
(1,7k)

Remote meeting platform for resolving customers' queries

Pricing

Starting from

$24/month

Value for money

4.6

What users say about ConnectWise Control's value for money

I switched from LogMeIn when they bumped their prices and I am very happy. ConnectWise Control is extremely reliable and a good value for the money.

NP

Nick P.

I have found the features to be just as good, if not better than LogMeIn and ConnectWise is available for a fraction of the price.

NP

Nick P.

Total

10

66

26

features in common

10

features in common

ConnectWise Control's unique features

  • Troubleshooting

  • Self Service Portal

  • Email Management

  • Real-Time Chat

TechSee's unique features

  • Video Support

  • Real Time Monitoring

  • Feedback Management

  • Problem Management

Syxsense

4.7
(56)

Threat prevention & endpoint detection and response software

Pricing

Value for money

4.7

What users say about Syxsense's value for money

The sales team worked with me on cost to meet our desired budget and support has been nothing short of great.

SC

Sean C.

We proved cyber security solutions for the investment community. One key point in security is maintaining updates and reporting the changes.

jb

john b.

Total

9

115

26

features in common

9

features in common

Syxsense's unique features

  • Security Auditing

  • API

  • Compliance Tracking

  • User Management

TechSee's unique features

  • Knowledge Base Management

  • Video Support

  • Video Conferencing

  • Issue Tracking

RemotePC

4.3
(44)

Remote Access for Consumers, SMBs, and Enterprises

Pricing

Starting from

$22.12/year

Value for money

4.5

What users say about RemotePC's value for money

Gave it a try for literally a fraction of the cost. Works just as good if not better than the big boy.

JM

Jeff M.

If you are a small business, this product is a very good value for the money spent.

FQ

Farhan Q.

Total

6

35

26

features in common

6

features in common

RemotePC's unique features

  • Drag & Drop

  • Collaboration Tools

  • Screen Sharing

  • Remote Monitoring & Management

TechSee's unique features

  • Knowledge Base Management

  • Diagnostic Tools

  • CRM

  • Workflow Management

dualmon

4.6
(80)

Remote support and device access management solution

Pricing

Starting from

$49/year

Value for money

4.8

What users say about dualmon's value for money

But with DualMon, all of my needs are met at a fraction of the cost. A superb value for the money.

RA

Rajpal A.

Best I could find and for a very reasonable price.

JB

Jeff B.

Total

3

41

26

features in common

3

features in common

dualmon's unique features

  • Print Management

  • Meeting Management

  • Remote Update / Installation

  • Multiple User Accounts

TechSee's unique features

  • Knowledge Base Management

  • CRM

  • Real Time Data

  • Issue Management

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

17

168

26

features in common

17

features in common

Zoho Desk's unique features

  • Customer Activity Tracking

  • Full Text Search

  • Automatic Call Distribution

  • Customizable Templates

TechSee's unique features

  • Training Management

  • Video Conferencing

  • File Transfer

  • Problem Management

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Pricing

Starting from

$15/month

Value for money

3.7

What users say about Freshcaller's value for money

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total

6

65

26

features in common

6

features in common

Freshcaller's unique features

  • Call List Management

  • Multiple Scripts

  • Activity Tracking

  • Reporting & Statistics

TechSee's unique features

  • Video Support

  • Diagnostic Tools

  • File Transfer

  • Issue Management

ISL Light

4.8
(274)

Remote support software & unattended remote access

Pricing

Value for money

4.5

What users say about ISL Light's value for money

Very easy to deploy and to use. On top of that it does offer not only remote control within the same tool , for the same price, but also online chat which is very useful for us.

OP

Olivier P.

I could not favor ISLonline over some other remote support solution, but their price/solution model fills our needs perfectly (200 potential serviceable users).

Matej F.

Total

11

70

26

features in common

11

features in common

ISL Light's unique features

  • Remote Access/Control

  • Troubleshooting

  • Multiple Monitor Access

  • Access Controls/Permissions

TechSee's unique features

  • Communication Management

  • Training Management

  • Activity Management

  • Issue Tracking

Naverisk

4.7
(31)

Remote monitoring & management for managed service providers

Pricing

Value for money

4.7

What users say about Naverisk's value for money

Easy Remote Monitoring and Management with fantastic backend support and greta Value for money.

AR

Anonymous Reviewer

Ease of Use, Value for Money, Support Personal, Functionality, Complete RMM, Patch Management. Completely White Labelable.

MG

Matt G.

Total

12

113

26

features in common

12

features in common

Naverisk's unique features

  • Incident Management

  • Vulnerability Scanning

  • Quotes/Estimates

  • IT Asset Tracking

TechSee's unique features

  • Video Support

  • Communication Management

  • Feedback Management

  • Issue Tracking

Pulseway

4.7
(157)

All-in-one remote IT monitoring and management platform.

Pricing

Starting from

$20/month

Value for money

4.7

What users say about Pulseway's value for money

Most features available across all platforms, pricing is great, adding new features on a regular basis is good too.

SS

Shaffi S.

Its easy to monitor whatever we chose. Also it's super cool, to be able to call a costumer, almost at the same time a notification pops up, to tell them, that we are aware of the problem.

JD

Jacob Dahl W.

Total

15

160

26

features in common

15

features in common

Pulseway's unique features

  • Performance Analysis

  • Remote Access/Control

  • Real Time Notifications

  • Compliance Management

TechSee's unique features

  • Video Support

  • Training Management

  • Activity Management

  • Customer Database

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

12

126

26

features in common

12

features in common

Freshdesk's unique features

  • Social Media Integration

  • Customizable Reports

  • Scheduling

  • Interaction Tracking

TechSee's unique features

  • Video Support

  • Training Management

  • Customer History

  • Problem Management

NinjaRMM

4.9
(131)

The Easiest-to-Use Unified Endpoint Management Platform

Pricing

Starting from

$3/month

Value for money

4.8

What users say about NinjaRMM's value for money

It's great for MSPs, comes with all the necessary features and integrations. The cost is very affordable and they offer 3rd party licenses for a great price e.g. TeamViewer.

BF

Bjoern F.

Ninja allows us to monitor networks at a fair price to us and them. It also allowed us to use the TeamViewer integration to disable all RDP access for a much more secure remote tool.

JV

Jesse V.

Total

8

90

26

features in common

8

features in common

NinjaRMM's unique features

  • Credential Management

  • Customizable Branding

  • Customization

  • Remediation Management

TechSee's unique features

  • Knowledge Base Management

  • Issue Tracking

  • Training Management

  • Secure Data Storage

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

Pricing

Starting from

$149/month

Value for money

4.3

What users say about LogMeIn Rescue's value for money

I'd go to say it's 100% one of the best remote support software money can buy.

Lawrence L.

I did not deal with the licensing so I can't speak to that. I used this as a support technician and it is a solid product.

AR

Anonymous Reviewer

Total

5

62

26

features in common

5

features in common

LogMeIn Rescue's unique features

  • Softphone

  • Release Management

  • Task Management

  • Predictive Dialer

TechSee's unique features

  • Knowledge Base Management

  • Visual Analytics

  • Issue Tracking

  • Help Desk Management

Kaseya VSA

4.0
(183)

IT Systems Management Software for Internal IT and MSPs

Pricing

Value for money

3.7

What users say about Kaseya VSA's value for money

Significant reduction in operational costs and increase in our ability to deliver value.

Frank V.

Slow, lousy features for the price. The UI needs an update, and some of the workflows are less than ideal.

hs

harmandeep singh s.

Total

10

120

26

features in common

10

features in common

Kaseya VSA's unique features

  • Remote Support

  • Support Ticket Management

  • Mobile Access

  • Customization

TechSee's unique features

  • Video Support

  • Communication Management

  • Activity Dashboard

  • Issue Tracking

ConnectWise Automate

4.2
(106)

IT Automation for Today’s IT World

Pricing

Value for money

3.8

What users say about ConnectWise Automate's value for money

LabTech is a great program but they want extra for every feature so it can cost a lot.

AR

Anonymous Reviewer

Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

SO

Shon O.

Total

6

117

26

features in common

6

features in common

ConnectWise Automate's unique features

  • Dashboard

  • VPN

  • Customization

  • Self Service Portal

TechSee's unique features

  • Knowledge Base Management

  • Diagnostic Tools

  • File Transfer

  • Help Desk Management

FixMe.IT

4.8
(355)

Remote Support Software That Always Works

Pricing

Starting from

$30/month

Value for money

4.7

What users say about FixMe.IT's value for money

You know the ones I mean.) Easy setup, perfect for fixing remote issues and demonstrating what the user "should be doing." Easy to use at a fair price.

TV

Tom V.

The only draw back is the pricing structure, as others offer a scaled back speed at a free price. For some of the features its a great product to consider.

Rex S.

Total

2

19

26

features in common

2

features in common

FixMe.IT's unique features

  • Two-Factor Authentication

  • Summary Reports

  • Drag & Drop

  • Session Recording

TechSee's unique features

  • Knowledge Base Management

  • CRM

  • Diagnostic Tools

  • Issue Management

Netop Remote Control

4.5
(13)

Remote access & control for secure support

Features

Total

5

30

26

features in common

5

features in common

Netop Remote Control's unique features

  • Session Transfer

  • Authentication

  • HIPAA Compliant

  • Third Party Integrations

TechSee's unique features

  • Knowledge Base Management

  • Secure Data Storage

  • Issue Tracking

  • Help Desk Management

SecureLink

4.2
(171)

Vendor access management and remote support

Features

Total

4

38

26

features in common

4

features in common

SecureLink's unique features

  • Security Auditing

  • Single Sign On

  • Activity Tracking

  • Session Transfer

TechSee's unique features

  • Knowledge Base Management

  • Visual Analytics

  • Problem Management

  • Issue Management

Remote Support and Meetings

4.1
(7)

Remote support and online meeting management solution

Features

Total

5

16

26

features in common

5

features in common

Remote Support and Meetings' unique features

  • Real-Time Chat

  • URL Customization

  • Session Transfer

  • Screen Sharing

TechSee's unique features

  • Knowledge Base Management

  • Secure Data Storage

  • Issue Tracking

  • Workflow Management

Splashtop Remote Support

4.5
(78)

Remote support for MSPs, IT service providers & helpdesks

Pricing

Starting from

$40/month

Value for money

4.7

What users say about Splashtop Remote Support's value for money

The price if very affordable for what this can do, it also has a function to chat and do file transfers so it’s a full remote support software.

MB

Mike B.

Ability to purchase 25 users at a reasonable price so I can access clients without them having to purchase an expensive remote access software.

CI

Coy I.

Total

5

44

26

features in common

5

features in common

Splashtop Remote Support's unique features

  • Alerts/Notifications

  • IT Reporting

  • Monitoring

  • Automatic Backup

TechSee's unique features

  • Knowledge Base Management

  • Secure Data Storage

  • Issue Tracking

  • Help Desk Management

TurboMeeting

4.8
(25)

Web conferencing and remote support software

Pricing

Starting from

$795

Value for money

4.9

What users say about TurboMeeting's value for money

TurboMeeting is reliable, inexpensive, feature-rich, easy to install and maintain.

JM

Jack M.

Ability to host the server on premises. Overall cost to license and renew the platform.

JR

Jose R.

Total

5

33

26

features in common

5

features in common

TurboMeeting's unique features

  • Private Chat

  • Customizable Reports

  • Remote Access/Control

  • Live Chat

TechSee's unique features

  • Knowledge Base Management

  • Secure Data Storage

  • Issue Tracking

  • Help Desk Management

Goverlan Reach

4.7
(118)

Remote support management solution

Pricing

Starting from

$35/year

Value for money

4.7

What users say about Goverlan Reach's value for money

We demo'd the product for one week and were so amazed at the functionality and price difference that we immediately signed. The entire team loves it.

AR

Anonymous Reviewer

Over all it is a great value for the money. Needs improvement on handling the agent on the remote PC.

Kevin R.

Total

6

49

26

features in common

6

features in common

Goverlan Reach's unique features

  • Session Transfer

  • Member Accounts

  • Reporting & Statistics

  • Availability Management

TechSee's unique features

  • Knowledge Base Management

  • Secure Data Storage

  • Help Desk Management

  • Customer Database

VSight Remote

5.0
(6)

Augmented reality (AR) tools for remote assistance

Features

Total

6

27

26

features in common

6

features in common

VSight Remote's unique features

  • Reporting/Analytics

  • Summary Reports

  • Remote Monitoring & Management

  • For Training / Education

TechSee's unique features

  • Knowledge Base Management

  • Real Time Data

  • CRM

  • Workflow Management

Zoho Assist

4.6
(445)

Instant Remote Support. Unattended Remote Access.

Pricing

Starting from

$10/month

Value for money

4.7

What users say about Zoho Assist's value for money

This software is one of the best that I found on the market, it has all the important features so you can give your customers a professional support. The price/features ratio is the best.

RG

Roberto G.

The software is a cost effective solution for offering remote desktop solutions to our clients. The software is easy to implement, manage and deploy to our teams.

MP

Martin P.

Total

3

24

26

features in common

3

features in common

Zoho Assist's unique features

  • Remote Update / Installation

  • Reporting/Analytics

  • SSL Security

  • Multiple User Accounts

TechSee's unique features

  • Knowledge Base Management

  • CRM

  • Real Time Data

  • Issue Management

JIRA Service Management

4.4
(264)

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

What users say about JIRA Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

SB

Seth B.

Total

9

97

26

features in common

9

features in common

JIRA Service Management's unique features

  • Supports Agile

  • Availability Management

  • Issue Scheduling

  • Interaction Tracking

TechSee's unique features

  • Video Support

  • Real Time Monitoring

  • Video Conferencing

  • Real Time Data

Take Control

4.3
(15)

Collaborative remote access solution

Pricing

Value for money

4.2

What users say about Take Control's value for money

The price is also good, much better than Logmein or screenconnect.

GM

Gonçalo M.

Quality service at a great price for small businesses.

Tyler F.

Total

6

35

26

features in common

6

features in common

Take Control's unique features

  • Real-Time Chat

  • Session Transfer

  • Live Chat

  • Incident Management

TechSee's unique features

  • Video Support

  • Real Time Data

  • CRM

  • Workflow Management

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Pricing

Starting from

$0.02

Value for money

4.8

What users say about Qubicles' value for money

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares.

DA

Daryl A.

Total

6

70

26

features in common

6

features in common

Qubicles' unique features

  • Search/Filter

  • Question Branching

  • Support Ticket Management

  • Data Import/Export

TechSee's unique features

  • Video Support

  • Diagnostic Tools

  • File Transfer

  • Issue Management

Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

Most companies don't offer this and it has really helped when we have multi-layer tasks to accomplish. For the cost, this is a great product to keep your team efficient and productive.

AR

Anonymous Reviewer

Total

13

148

26

features in common

13

features in common

Freshservice's unique features

  • Scheduling

  • Compliance Management

  • Status Tracking

  • Requirements Management

TechSee's unique features

  • Video Support

  • Communication Management

  • Activity Management

  • Productivity Analysis

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

Features

Total

9

47

26

features in common

9

features in common

Acquire's unique features

  • Offline Form

  • Real-time Consumer-facing Chat

  • Surveys & Feedback

  • Onboarding

TechSee's unique features

  • Real Time Monitoring

  • Training Management

  • Activity Management

  • Issue Tracking

Halp

5.0
(1)

Ticketing, powered by your Slack conversations

Features

Total

3

45

26

features in common

3

features in common

Halp's unique features

  • Task Management

  • Assignment Management

  • Remote Access/Control

  • Employee Activity Monitoring

TechSee's unique features

  • Video Support

  • File Transfer

  • Diagnostic Tools

  • Issue Management

Splashtop SOS

4.8
(43)

On-demand attended & unattended remote support software

Pricing

Starting from

$17/month

Value for money

4.7

What users say about Splashtop SOS's value for money

Great price to feature ratio. Fantastic sales and support experience.

Brian C.

Excellent and appropriately priced alternative to the overpriced competing products.

TL

Todd L.

Total

3

31

26

features in common

3

features in common

Splashtop SOS's unique features

  • File Sharing

  • Drag & Drop

  • Multi-Language

  • Screen Sharing

TechSee's unique features

  • Knowledge Base Management

  • CRM

  • Real Time Data

  • Issue Management

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Pricing

Starting from

$6,000/month

Value for money

4.5

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Total

11

113

26

features in common

11

features in common

Quiq Messaging's unique features

  • Code-free Development

  • Call Center Management

  • Reporting & Statistics

  • Inbound Call Center

TechSee's unique features

  • Video Support

  • Training Management

  • Activity Management

  • Issue Tracking

Bookafy

4.7
(131)

Free online appointment booking software

Pricing

Starting from

$7/month

Value for money

4.6

What users say about Bookafy's value for money

Better pricing and more feature rich on the oaid version. A white-labeled option for resellers/marketers that is way more economical and the customization possibiliites are superior to Calendly's.

John M.

Very descent online scheduling system for a good price.

AR

Anonymous Reviewer

Total

0

39

26

features in common

0

features in common

Bookafy's unique features

  • SMS Messaging

  • Resource Scheduling

  • Group Scheduling

  • Confirmation/Reminders

TechSee's unique features

  • Knowledge Base Management

  • Help Desk Management

  • Visual Analytics

  • Customer Database

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

10

89

26

features in common

10

features in common

Wix Answers' unique features

  • Call Routing

  • Negative Feedback Management

  • Customizable Templates

  • Offline Form

TechSee's unique features

  • Video Support

  • Real Time Monitoring

  • Video Conferencing

  • Problem Management

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

Features

Total

8

65

26

features in common

8

features in common

FAQ Bot's unique features

  • Search/Filter

  • Third Party Integrations

  • Proactive Chat

  • Cataloging/Categorization

TechSee's unique features

  • Video Support

  • Issue Tracking

  • Feedback Management

  • Diagnostic Tools

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

10

96

26

features in common

10

features in common

Vivantio's unique features

  • Contact Database

  • Client Management

  • Customizable Templates

  • Online Forums

TechSee's unique features

  • Video Support

  • Real Time Monitoring

  • Real-time Updates

  • Issue Tracking

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

6

40

26

features in common

6

features in common

Yonyx's unique features

  • API

  • Application Development

  • Computer Telephony Integration

  • Performance Metrics

TechSee's unique features

  • Video Support

  • Real Time Data

  • Visual Analytics

  • Issue Management

Hiver

4.7
(72)

Hiver: World's First Gmail-based Customer Service Helpdesk

Features

Total

4

59

26

features in common

4

features in common

Hiver's unique features

  • Real Time Analytics

  • Third Party Integrations

  • Response Management

  • Assignment Management

TechSee's unique features

  • Knowledge Base Management

  • Secure Data Storage

  • Problem Management

  • CRM

HappyFox Chat

4.5
(17)

Premium live chat software

Pricing

Starting from

$29.99/month

Value for money

4.5

What users say about HappyFox Chat's value for money

For the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.

Yashasvi A.

We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move.

NC

Nicola C.

Total

2

19

26

features in common

2

features in common

HappyFox Chat's unique features

  • API

  • Alerts/Notifications

  • Geotargeting

  • Customizable Branding

TechSee's unique features

  • Knowledge Base Management

  • File Transfer

  • Diagnostic Tools

  • Workflow Management

ilos

4.8
(29)

Video's Most Interactive Platform

Features

Total

2

27

26

features in common

2

features in common

ilos' unique features

  • Self Service Portal

  • Learning Paths/Tracks

  • Support Ticket Management

  • Video Editing

TechSee's unique features

  • Real Time Monitoring

  • File Transfer

  • Diagnostic Tools

  • Workflow Management

OmniCore

5.0
(1)

Personalized live customer experience & engagement

Features

Total

7

54

26

features in common

7

features in common

OmniCore 's unique features

  • Customizable Branding

  • Remote Access/Control

  • Recommendations

  • Customizable Templates

TechSee's unique features

  • Knowledge Base Management

  • Problem Management

  • Visual Analytics

  • File Transfer

Helpshift

3.9
(26)

Digital customer service platform and ticketing system

Pricing

Value for money

3.8

What users say about Helpshift's value for money

Helpshift provides easy customer support at a cost.

EL

Erin L.

Customer service was terrible. The bait & switch pricing.

KN

Keith N.

Total

12

99

26

features in common

12

features in common

Helpshift's unique features

  • Third Party Integrations

  • Customizable Templates

  • Offline Access

  • Mobile Access

TechSee's unique features

  • Video Support

  • Real Time Monitoring

  • Video Conferencing

  • Issue Tracking

Mikogo

3.7
(28)

Show any screen content from your computer over the Web

Pricing

Value for money

3.1

What users say about Mikogo's value for money

Inexpensive but there is a good (actually bad) reason for this and it has to do with quality. Easy to use when it works.

BB

Brad B.

When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. I was given no other option than to drop my subscription and look for another service.

ES

Ed S.

Total

2

32

26

features in common

2

features in common

Mikogo's unique features

  • Screen Recording

  • Board Meetings

  • Meeting Preparation Tools

  • Annotations

TechSee's unique features

  • Knowledge Base Management

  • File Transfer

  • Diagnostic Tools

  • Workflow Management

TeamViewer

4.6
(7,9k)

Remote support, remote access & online meetings software

Pricing

Value for money

4.4

What users say about TeamViewer's value for money

Like I said before I would like a lower price but in my opinion this is the top remote software on the market and you want the best you have to pay for it.

MV

Misty V.

Teamviewer has been great for impromptu remote support sessions. While the product is not as polished as commercial alternatives you get excellent value for money since it's free.

DS

Darren S S.

Total

5

56

26

features in common

5

features in common

TeamViewer's unique features

  • File Sharing

  • Support Ticket Tracking

  • Board Meetings

  • Remote Printing

TechSee's unique features

  • Knowledge Base Management

  • Diagnostic Tools

  • Issue Tracking

  • CRM

Huawei eSpace Contact Center

(0)

Multi-channel communications and telephony platform

Features

Total