TechSee Features

TechSee

Intelligent visual customer support solution

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TechSee Feature Summary

  • Customer experience management
  • Chat functionality
  • Help desk management
  • Diagnostic tools
  • Feedback management
  • Feedback collection
  • File transfer
  • Live video
  • Real time monitoring
  • Real time updates
  • Real time data
  • Secure data storage
  • Issue management
  • Issue tracking
  • Video support
  • Workflow management
  • CRM integration
  • Customer database
  • Database access
  • Guided problem solving
  • Activity management
  • Activity dashboard
  • Knowledge base
  • Training management
  • Activity monitoring
  • Customer history
  • Recurring issues
  • Best-path resolutions
  • Reporting
  • Visual analytics
  • Communication management
  • Problem management
  • Augmented reality pointer
  • Annotations
  • On-screen text

Customer Service & Support Feature Comparison

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API (185 other apps)
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Reporting & Statistics (107 other apps)
Social Media Integration (79 other apps)
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Third Party Integration (112 other apps)
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Competitor Feature Comparison