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Tender Support vs Bookafy Comparison

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Overview

Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave...

Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

7

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

105

20

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

Not enoughreviews yet

Pros

Thank you for the great software. I really love what you are doing and I love Bookafy for my business.

FF

Fran F.

Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service.

Sarah D.

She genuinely seemed to enjoy her job and helping me, and it came out in the service she provided. My first experience with Bookafy Customer Support made me glad I switched from the other company.

UO

Ursula O.

Cons

Not enoughreviews yet

Cons

I hate the back and forth to set up appointments, it drives me nuts. Once back and forth is fine but the constant how about this, what about that, etc was too much.

BP

Brady P.

I find the navigation confusing. The calendar tab is confusing.

BP

Brady P.

I also had trouble finding the online payment feature.

SB

Sashana B.

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features8
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Portal
  • Confirmation/Reminders
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Event Management
  • Facility Scheduling
  • Group Scheduling
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Prioritization
  • Ratings / Reviews
  • Real-Time Chat
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Self Service Portal
  • Support Ticket Management
  • Third Party Integrations
  • Workflow Configuration
  • Total features39
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Portal
  • Confirmation/Reminders
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Event Management
  • Facility Scheduling
  • Group Scheduling
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Prioritization
  • Ratings / Reviews
  • Real-Time Chat
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Self Service Portal
  • Support Ticket Management
  • Third Party Integrations
  • Workflow Configuration

Integrations

  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations23
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM